DepotService360

DepotService360

RMB Solutions
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About

DepotService360 is a service management solution for companies that handle product returns, repairs, calibration, warranty work, and customer service requests. It helps teams manage the full depot service process manually, from customer contact and RMA creation to receiving, inspection, quoting, repair, quality check, shipping, billing, and reporting. The product is designed to give service teams better control over each step of the repair workflow, keeping customer details, work orders, parts used, technician activity, invoices, and service history organized in one place. It also supports ERP integration for customer records, inventory availability, invoicing, credit memos, and reporting.

About

Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Manufacturers

Audience

Shopify retailers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RMB Solutions
Founded: 2005
United States
rmbsolutions.net

Company Information

Loop Returns
Founded: 2017
United States
loopreturns.com

Alternatives

Alternatives

Return Prime

Return Prime

Appsdart
iDepo

iDepo

iInterchange Systems
iTankDepo

iTankDepo

iInterchange Systems

Categories

Returns Management Supported

Categories

Returns Management Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Not Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Integrations

Accumula Not Supported
Attentive Not Supported
Canopy Not Supported
Kimonix Not Supported
Logiwa IO Not Supported
LoyaltyLion Not Supported
MESA Not Supported
Meltano Not Supported
NetSuite Not Supported
Pandium Not Supported
RLM Apparel Software Not Supported
Remark Not Supported
Rise.ai Not Supported
Ryder E-commerce by Whiplash Not Supported
ShipBob Not Supported
ShipMonk Not Supported
Shipfusion Not Supported
Shop Circle Not Supported
Two Boxes Not Supported

Integrations

Accumula Supported
Attentive Supported
Canopy Supported
Kimonix Supported
Logiwa IO Supported
LoyaltyLion Supported
MESA Supported
Meltano Supported
NetSuite Supported
Pandium Supported
RLM Apparel Software Supported
Remark Supported
Rise.ai Supported
Ryder E-commerce by Whiplash Supported
ShipBob Supported
ShipMonk Supported
Shipfusion Supported
Shop Circle Supported
Two Boxes Supported
Claim DepotService360 and update features and information
Claim DepotService360 and update features and information
Claim Loop Returns and update features and information
Claim Loop Returns and update features and information