DepotService360

DepotService360

RMB Solutions
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About

DepotService360 is a service management solution for companies that handle product returns, repairs, calibration, warranty work, and customer service requests. It helps teams manage the full depot service process manually, from customer contact and RMA creation to receiving, inspection, quoting, repair, quality check, shipping, billing, and reporting. The product is designed to give service teams better control over each step of the repair workflow, keeping customer details, work orders, parts used, technician activity, invoices, and service history organized in one place. It also supports ERP integration for customer records, inventory availability, invoicing, credit memos, and reporting.

About

One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Manufacturers

Audience

Online retailers and ecommerce stores

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$350 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RMB Solutions
Founded: 2005
United States
rmbsolutions.net

Company Information

PayPal
United States
happyreturns.com

Alternatives

Alternatives

Return Prime

Return Prime

Appsdart
iDepo

iDepo

iInterchange Systems
iTankDepo

iTankDepo

iInterchange Systems

Categories

Returns Management Supported

Categories

Returns Management Supported

Integrations

BigCommerce Not Supported
Canopy Not Supported
Celigo Not Supported
Extensiv Order Manager Not Supported
FedEx Ship Manager Not Supported
FenixCommerce Not Supported
Flip Not Supported
Flowspace Not Supported
Klarna Not Supported
Magento Not Supported
OmniPanel Not Supported
Pandium Not Supported
Pinch AI Not Supported
ReturnGO Not Supported
ReturnPro Not Supported
ShipBob Not Supported
ShipMonk Not Supported
Two Boxes Not Supported
Tymely Not Supported
UPS Ready Not Supported

Integrations

BigCommerce Supported
Canopy Supported
Celigo Supported
Extensiv Order Manager Supported
FedEx Ship Manager Supported
FenixCommerce Supported
Flip Supported
Flowspace Supported
Klarna Supported
Magento Supported
OmniPanel Supported
Pandium Supported
Pinch AI Supported
ReturnGO Supported
ReturnPro Supported
ShipBob Supported
ShipMonk Supported
Two Boxes Supported
Tymely Supported
UPS Ready Supported
Claim DepotService360 and update features and information
Claim DepotService360 and update features and information
Claim Happy Returns and update features and information
Claim Happy Returns and update features and information