DeliverySuite vs. Dispatch Science Comparison


DeliverySuite Nology Solutions & Systems	Dispatch Science	+	+
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		Related Products CXT Software CXT Software is building the future of delivery logistics — autonomous, intelligent, and trusted. Our platform helps courier and last-mile delivery providers run smarter, faster, and more securely. Whether you manage scheduled routes, on-demand courier services, or high-compliance deliveries like pharmaceuticals and healthcare, CXT Software empowers you with everything from advanced dispatch automation and real-time tracking to secure chain-of-custody documentation and predictive insights. Our fully integrated suite includes powerful tools for operations management, a smart driver app, and a customizable client portal — all designed to streamline delivery operations and scale your business without adding complexity. With over 25 years of experience and a proven track record supporting North America's most demanding logistics operations, we’re leading the charge from manual workflows to AI-powered TMS solutions. Experience the tech that’s defining the next era of logistics. 70 Ratings Visit Website Descartes Fleet Performance Management Descartes Fleet Performance Management is built for enterprise fleets and complex delivery operations. Designed to handle high-volume, multi-stop, time-sensitive logistics environments, it helps organizations improve fleet efficiency, increase driver productivity, and deliver consistently better service at scale. The platform combines advanced route optimization, real-time fleet visibility, and mobile workforce management to reduce costs, minimize miles driven, and maximize vehicle and resource utilization. Businesses can accomplish more with fewer vehicles and drivers while maintaining service levels and operational control. With seamless mobile integration, organizations gain real-time tracking, performance insights, compliance monitoring, and dynamic appointment scheduling to keep operations running efficiently in the field. From planning through execution, Descartes enables smarter, more agile delivery operations. Descartes helps enterprise organizations take control of co 28 Ratings Visit Website Detrack Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. At a glance - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs A subscription includes: - Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery - Scanner app - sort and manage parcels with ease 149 Ratings Visit Website Moovs Moovs is the the operator tool that does It all. The all-in-one software simplifies operations, automates daily tasks, and delivers an exceptional experience for your customers. Moovs is the highest rated transportation software on the market. It is trusted by 1000+ Chauffeur Operators, Party Bus & Limo Operators, Bus & Coach Operators and Taxi and Ride Hailing Operators and more! An experience your customers will love and you'll love even more. Automated sales, follow-up on quotes and deals and a lot more to help you grow your business. Manage more rides in less time! Transportation software for your business, no matter your size or budget. Running a transportation business is hard. Moovs is an all-in-one software built for your unique business. 36 Ratings Visit Website RouteGenie RouteGenie is NEMT software built for non-emergency medical transportation operations that have outgrown basic dispatch software. It combines NEMT scheduling software, dispatch, routing, billing and fleet compliance in one platform, running 600+ fleets and 20,000+ vehicles across 46 states and two countries at roughly 50,000 trips a day. NEMT dispatch software built for multi-site scale. Operators run every location in one instance with role-based access, per-location configuration and a complete audit trail on every trip change — who cancelled a trip, when, and why. DispatchGenie builds and continuously re-optimizes routes with native multiload, so a 200-vehicle schedule rebuilds in seconds instead of being maintained by hand. Subcontractor vehicles appear on the same live map as owned fleet, which matters when your network is larger than your payroll. NEMT broker software, built in. ImportGenie runs 28 live broker and payer integrations — ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, VectorCare, New York MAS, Uber Health, transit authorities and Medicaid health plans — importing trips and returning statuses automatically, with no re-keying. BillingGenie is full non-emergency medical transportation billing software: Medicaid billing, CMS 1500, broker billing, claim scrubbing and denial management in the same system, so billing is not a second platform. Enterprise administration. SAML2 single sign-on with Microsoft Entra ID, Okta, OneLogin and Google Workspace. Single-tenant deployment with per-customer data isolation. SOC 2 Type 1 attested. HIPAA-aligned controls, BAAs, encryption in transit and at rest, role-based permissions, and four portals: staff, drivers, payers and facilities, and passengers. Open REST API. Pricing that does not punish growth. Flat per-vehicle pricing with unlimited trips and unlimited users. No per-trip fees, no per-seat licensing. Cost tracks your fleet, not your trip volume or headcount — which is why high-volume operators and large agencies model lower total cost here than on per-trip or per-user platforms. RouteGenie serves large and mid-size NEMT providers, PACE organizations, adult day programs, regional transit authorities, brokers and Medicaid health plans. Providers running 80 to 170 vehicles have migrated here from legacy paratransit and NEMT platforms. No fleet minimum. 4.6/5 across 49 reviews. 13 consecutive SourceForge Top Performer awards. 49 Ratings Visit Website JOpt.TourOptimizer JOpt.TourOptimizer is an enterprise route optimization and scheduling engine for logistics, dispatch, transportation, and field service operations. It solves VRP, CVRP, VRPTW, pickup and delivery, multi-depot planning, heterogeneous fleet routing, and workforce scheduling under real-world business constraints. The platform supports time windows, working hours, capacities, skills and expertise levels, territories, zone governance, overnight stays, alternate destinations, and custom business rules. Available as a Java SDK and Docker-based REST API with OpenAPI/Swagger, JOpt.TourOptimizer integrates into existing software platforms. It helps organizations improve planning efficiency, service quality, transparency, SLA compliance, and operational reliability at scale. It is designed for software vendors, enterprise developers, and operations teams that need scalable optimization technology for production use, not just basic route calculation. 10 Ratings Visit Website CartonCloud Easy-to-use WMS & TMS Software. CartonCloud is an easy-to-use (TMS) transport management system and (WMS) warehouse management system with a mission of making complicated logistics, simple. Transforming the way businesses operate, CartonCloud is a logistics software solution designed with one primary goal in mind – to streamline your workflow so your business can accomplish more. No more long hours spent allocating jobs and filing. No more worrying about lost product or not having total control over your stock. No more having to turn down work from your customers because you can’t handle an increase in your workload. As an integrated transport management system and warehouse management system, with CartonCloud, you’ll have access to the features your business requires to finally get ahead. 107 Ratings Trinium TMS Trinium TMS is recognized as the industry leader in intermodal trucking and drayage systems, providing solutions for companies of all sizes. It’s a complete enterprise system for intermodal trucking and drayage companies that’s currently deployed in every intermodal and drayage market across the U.S. and Canada, managing both domestic intermodal and international container operations. The company's primary focus is on drayage industry best practices to assist its customers with improving their financial results with its freight management software. Trinium TMS has enabled improvements to various aspects of its customers’ operations like growing revenue and fleet size without adding internal staff, reducing equipment detention charges (Per Diem, Rail Storage, Port Demurrage), improving dispatcher and driver efficiency with mobile communications, and improving customer service with timely and accurate updates via EDI, automated email, and web tracking. 1 Rating Visit Website MediRoutes MediRoutes is a cloud-based fleet management software designed specifically for Non-Emergency Medical Transportation (NEMT) providers. Since 2008, MediRoutes has been trusted to streamline operations with real-time dispatching, automated scheduling, billing, detailed reporting, and seamless API integrations. Our platform enhances efficiency and reliability by optimizing routes, providing real-time fleet visibility, and simplifying payer integrations. Advanced scheduling algorithms reduce wait times, improve on-time performance, and ensure seamless patient transportation coordination. We integrate with all major US brokers, making it easier to manage even the most complex transportation needs. Whether you're a small operator or managing a large fleet, MediRoutes helps save time, cut costs, and deliver exceptional service. With a proven track record of innovation and industry leadership, MediRoutes is the trusted solution for your NEMT operations. 442 Ratings Visit Website DrayMaster DrayMaster is the go-to tool for drayage carrier rate management, quicker quoting and improved collaboration, providing a simple web interface for looking up rates or integrating into an existing TMS. It is the only rate management solution that captures complete drayage rates beyond line haul and fuel surcharge with a full view to all accessorials, and the only neutral tariff management system and digital delivery platform designed specifically for the drayage industry. DrayMaster can also connect 3PLs, freight forwarders, and brokers with drayage providers utilizing great features including streamlined rate management and quoting, professional quotes that include all accessorials, simplified administration of complex rates, real-time access to current rate information, and a simple bid tool for quick RFP quoting. With DrayMaster, spend less time on challenging intermodal rates and more time growing your business. 1 Rating Visit Website
About DeliverySuite – Empowering the Courier, Transportation, and Warehousing Industries DeliverySuite is a toolkit tailored specifically for the Courier, Transportation, and Warehousing Industries. Our goal? To help you make sense of the intricacies in these fields and transform how you manage and succeed in this dynamic world. Imagine a partner that guides you through the twists and turns of modern logistics. It's like having a compass that blends fresh ideas with practical solutions, giving your business the strength not only to adapt but to flourish in an ever-changing landscape. With DeliverySuite, it's not just about aiming for excellence – it's about building a solid foundation for your logistics journey.	About Dispatch Science is the leading AI-powered, cloud-native transportation management platform built specifically for last-mile delivery operations. Combining advanced route optimization with intelligent LLM-driven automation, Dispatch Science transforms every stage of the delivery lifecycle—from order intake and dispatching to customer communications, billing, and analytics. AI-powered decision-making helps couriers reduce operating costs, increase delivery capacity, improve fleet utilization, and deliver exceptional customer experiences. With smart automation embedded throughout the platform, delivery businesses can scale faster, operate more efficiently, and stay ahead in an increasingly competitive market.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Shipping, Tracking, Warehousing and Handheld Software for the Courier, Transportation, Logistics and Freight Forwarder industries.	Audience Our solution is used in all delivery industries such as courier and parcel delivery, eCommerce and retail last mile, manufacturing distribution, food delivery, and hospital, medical and pharmaceutical deliveries.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $275/month Minimum 5 users. Free Version Not Supported Free Trial Supported	Pricing $675/month All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders. Basic: $675/month plus $27.00/month/driver Plus $0.04 per SMS notification Growth Edition: $1,900/month base price plus $27.00/month/driver Plus $0.03 per SMS notification Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.2 / 5 design 4.6 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros DeliverySuite has a unique set of functionality that has allowed us to stream line our circle of service from pick-up thru delivery. Through technology, we have automated many of the mundane executables and reduced the number of telephones calls to dispatch by over 70% . The onboarding process was smooth, and the support team was always there to assist with any questions or concerns. One of the standout features of DeliverySuite is its real-time tracking capabilities. The ability to monitor vehicles and shipments in real-time has greatly improved visibility into the entire delivery process. The communication features in DeliverySuite have greatly enhanced the collaboration with drivers and customers. Can send instant notifications and updates to drivers via text, app push alerts, or email. In terms of reliability, DeliverySuite has minimal downtime, and the system has proven itself to be highly dependable, even during peak delivery periods. The customizable features of DeliverySuite allow users to tailor the software to their specific needs. Whether it's integrating with our existing systems, or creating custom reports, the flexibility of this software is a huge advantage. The program is very easy to navigate and cuts down you work time. Always someone there to help if you are in need of assistance. Staff and extremely patient and knowledgeable. Highly recommended. DeliverySuite is a full platform App and has all we require as an "Order system" and "Distribution document system". Very easy to use and understanding of it while being shown. The uploading of documentation is a great feature. Straightforward presentation of information. Screens are well laid out. Pricing sections have lots of options. Users can change many things. Cons DeliverySuite is at Stage 4 out of 5 in the development process, so there are some missing parts. BUT Danny and his crew work diligently to improve the software day in and day out. The dispatch side is near perfect, but the accounting side needs some perfecting. Since it is web-based, some features can take longer to load when the internet is slow or working remotely in poor-coverage areas. No cons things went very smoothly with no service interruptions. Would like to see a better connecting ability to a GPS network system. Bigger character allowance in notes. Drivers App needs better document details for Drivers, BOL # P&D locations and addresses, Pieces Weight, Reference #'s, simplify it by Order #, SPECIAL INSTRUCTIONS. I have only used this system for a few months now, so cannot be objective about all of its features. Sometimes updates cause settings to be forgotten. You have to reset your dispatch settings. It's not easy to manually price orders. There is lots of clicking involved and saving over and over. It would be nice to only have to save an entire screen once for pricing.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Nology Solutions & Systems Founded: 1999 Canada www.deliverysuite.com	Company Information Dispatch Science Founded: 2018 Canada www.dispatchscience.com
Alternatives Cenntrax	Alternatives Descartes Fleet Performance Management Descartes Systems Group
InstaDispatch	CXT Software
OnTime 360 Vesigo Studios	JOpt.TourOptimizer DNA Evolutions GmbH
Dispatch Science	OnTime 360 Vesigo Studios
Bringoz View All	DeliverySuite Nology Solutions & Systems View All
Categories Courier Supported Delivery Management Supported Food Delivery Supported Freight Forwarding Supported GPS Tracking Supported Grocery Delivery Supported Last Mile Delivery Supported Logistics Supported Mobility Supported Order Entry Supported Route Planning Supported Scheduling Supported Transportation Dispatch Supported Transportation Management Supported Warehouse Management Supported	Categories Computer Aided Dispatch Supported Courier Supported Delivery Management Supported Digital Signature Supported Distribution Supported Fleet Management Supported Food Delivery Supported Grocery Delivery Supported Last Mile Delivery Supported Logistics Supported Order Entry Supported Route Planning Supported Service Dispatch Supported Shipment Tracking Supported Standard Operating Procedure (SOP) Supported Transportation Dispatch Supported Transportation Management Supported
Courier Features Barcode Support Supported Billing & Invoicing Supported Compensation Management Supported Customer Database Supported Dispatch Management Supported Job Assignment Management Supported Label Printing Supported Order Entry Supported Routing Supported Scheduling Supported Delivery Management Features Customer Portal Supported Dispatch Management Supported Driver ETA Supported Driver Management Supported For Courier Services Supported For Freight Supported For Restaurants Supported Order Tracking Supported Routing Supported Scheduling Supported Signature Capture Supported Surveys & Feedback Supported Logistics Features 3PL Supported Barcoding / RFID Supported Container Tracking Supported CRM Supported Cross Docking Supported Fleet Management Supported Inventory Management Supported Order Management Supported Purchasing Supported Scheduling Supported Shipping Management Supported Transportation Management Supported Route Planning Features Capacity Planning Supported Drag & Drop Scheduling Supported Driver Management Supported Emergency Dispatch Not Supported GPS Tracking Supported Performance Metrics Supported Route Costing Supported Territory Management Not Supported Transportation Dispatch Features Billing & Invoicing Supported Computer Aided Dispatch Supported Customer Database Supported Emergency Dispatch Not Supported Fuel Management Supported Mileage Tracking Supported Order Management Supported Routing Supported Scheduling Supported Vehicle Tracking Supported Transportation Management Features Billing & Invoicing Supported Carrier Management Supported Customer Management Supported Dispatch Management Supported Driver Management Supported Fleet / Equipment Management Supported Load Management Supported Order Management Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Shipment Management Supported Show More Features Warehouse Management Features 3PL Management Supported Barcoding / RFID Supported Category Customization Supported Channel Management Not Supported Demand Planning Not Supported Inventory Management Supported Location Control Supported Order Management Supported Purchasing Supported Quality Control Not Supported Receiving / Putaway Management Supported Returns Management Supported Shipping Management Supported	Courier Features Barcode Support Supported Billing & Invoicing Supported Compensation Management Supported Customer Database Supported Dispatch Management Supported Job Assignment Management Supported Label Printing Supported Order Entry Supported Routing Supported Scheduling Supported Delivery Management Features Customer Portal Supported Dispatch Management Supported Driver ETA Supported Driver Management Supported For Courier Services Supported For Freight Supported For Restaurants Supported Order Tracking Supported Routing Supported Scheduling Supported Signature Capture Supported Surveys & Feedback Supported Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Logistics Features 3PL Supported Barcoding / RFID Supported Container Tracking Not Supported CRM Supported Cross Docking Supported Fleet Management Supported Inventory Management Supported Order Management Supported Purchasing Not Supported Scheduling Supported Shipping Management Supported Transportation Management Supported Order Entry Features Back Order Management Supported Customer Database Supported Inventory Management Not Supported Order Fulfillment Not Supported Order Management Supported Real Time Order Entry Supported Remote Order Entry Supported Shipping Management Supported Warehouse Management Not Supported Route Planning Features Capacity Planning Supported Drag & Drop Scheduling Supported Driver Management Supported Emergency Dispatch Supported GPS Tracking Supported Performance Metrics Supported Route Costing Supported Territory Management Supported Transportation Dispatch Features Billing & Invoicing Supported Computer Aided Dispatch Supported Customer Database Supported Emergency Dispatch Supported Fuel Management Not Supported Mileage Tracking Supported Order Management Supported Routing Supported Scheduling Supported Vehicle Tracking Supported Transportation Management Features Billing & Invoicing Supported Carrier Management Supported Customer Management Supported Dispatch Management Supported Driver Management Supported Fleet / Equipment Management Not Supported Load Management Supported Order Management Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Shipment Management Supported Show More Features Digital Signature Features Audit Trail Supported Authentication Supported Auto Reminders Supported Customizable Templates Supported Document Analytics Not Supported Mobile Signature Supported Multi-Party Signing Supported Progress Tracking Supported Task Progress Tracking Not Supported Distribution Features Barcoding / RFID Supported Import / Export Management Supported Inventory Management Not Supported Order Management Supported Purchasing Not Supported Returns Management Supported Sales Forecasting Not Supported Shipping Management Supported Warehouse Management Not Supported Fleet Management Features Dispatch Management Supported Employee Management Not Supported Fuel Management Not Supported GPS Tracking Supported Incident Reporting Supported Inspection Management Not Supported Inventory Management Supported Maintenance Management Not Supported Mileage Tracking Supported Motor Pool Not Supported Routing Supported Tire Management Not Supported VIN Lookup Not Supported Work Order Management Not Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Supported Customer Database Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Not Supported Technician Management Not Supported Work Order Management Not Supported Shipment Tracking Features Alerts/Notifications Supported Delivery Estimate Supported For eCommerce Supported For Freight Supported Status Tracking Supported Website Integration Supported
Integrations QuickBooks Online Supported Shopify Supported Zapier Supported Canpar Express Supported Extensiv 3PL Warehouse Manager Not Supported Freshdesk Not Supported Geotab Supported HERE Supported Mailgun Supported Mapbox Supported Microsoft Excel Supported QuickBooks Desktop Premier Supported SMTP.com Supported Sage 500 Supported Samsara Supported ShipStation Supported Telnyx Supported WooCommerce Supported Xero Supported Show More Integrations View All 17 Integrations	Integrations QuickBooks Online Supported Shopify Supported Zapier Supported Canpar Express Not Supported Extensiv 3PL Warehouse Manager Supported Freshdesk Supported Geotab Not Supported HERE Not Supported Mailgun Not Supported Mapbox Not Supported Microsoft Excel Not Supported QuickBooks Desktop Premier Not Supported SMTP.com Not Supported Sage 500 Not Supported Samsara Not Supported ShipStation Not Supported Telnyx Not Supported WooCommerce Not Supported Xero Not Supported Show More Integrations View All 5 Integrations
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