Cubo vs. Dialpad Connect Comparison


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About A virtual office where you can meet, interact and collaborate with your team from anywhere. We strive to empower businesses with an optimal virtual office. Gone is the sense of isolation and disconnection generated by remote work. Gain access to all aspects of office functioning from any location. Cubo brings your team together, no matter where you are. Stay no longer in the dark. On Cubo, you get instant visibility on the real-time status of your team: availability, 1:1 conversations, group meetings, breaks in the social lounge, you know right away what your co-worker is up to. No more time-consuming text messages and back-and-forth emails. Double-click on your teammate's portrait and pop it up on his/her screen. A much more human and efficient way to hold a conversation. We have all experienced the tediousness of switching between chats and video conference platforms. Our Meeting hub delivers an all-in-one communication tool designed to get rid of all the meeting madness.	About Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies and employees in search of a solution to interact and collaborate with their remote teams	Audience Businesses of all sizes seeking an AI-enhanced, all-in-one communication platform to unify voice, video, and messaging for improved team collaboration and customer engagement
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $12 per month Free Version Supported Free Trial Supported	Pricing $15/user/month We offer monthly and annual pricing for Dialpad Connect, Dialpad Support and Dialpad Sell. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.7 / 5 features 4.4 / 5 design 4.6 / 5 support 4.4 / 5 Read all reviews
	Pros & Cons from Real Users Pros Dialpad UberConference prioritizes the task of improving over time with your monthlies; it is straightforward to install and set up. I can do seminars and video conferences with people worldwide; it is the interaction software that I have liked the most. It has fulfilled the plan of communication and relationship of people in considerable time; we managed to maintain enjoyable collective participation of the company's members. This software offers the best conferencing features yet it comes at an affordable cost. Implementation is easy and there is no need for an expert. Using and understanding the many feature is seamless as well. Finally, I like that the quality of video and audio is outstanding. We have found Uberconference to be an ideal application as an alternative for videoconferencing with our collaborators. It has powerful video drivers that offer excellent quality even with the worst internet connection. What we found most useful is the practical and convenient way of sharing screens. The most notable thing that this application presents are its powerful call controls, it can be evidenced that it meets full video quality standards. In addition, it is very useful the option of shared screens that do not present any kind of interruption, so it is an excellent option for videoconferences. Uberconference stands out as one of the most secure video conferencing creation systems by having pin configurations for security. This is a simple and more convenient way than the traditional invitation system, because it is not required to notify all participants separately about the start of video conferences. Cons I would like it to be a little more flashy in terms of speed and display of messages; it makes it less fluid and defends how video calls are developed. Considering the capabilities of Dialpad Ai Meetings and the price point, I can barely find a single reason to raise complaints. We found a limitation in the application, the reason is that it only offers a version for mobile devices, which we consider inconvenient for more professional videoconferences. Similarly, it does not have a section for private chats, you must create a room with at least four participants. As disadvantages we have determined that it has certain limitations and shortcomings in terms of functions; it refrains from providing private conversation options, so it can only be used for conversations with more than two people. Likewise, it does not have an extension to mobile devices for conferences, which hinders its usability. When working with files stored in the cloud it is important to remember that you need all access permissions to be able to access them from the conferences. A recurring problem with Uberconference is that on that basis it becomes difficult for all people within the session to view the information.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Cubo United States cubo.to/	Company Information Dialpad Founded: 2011 United States www.dialpad.com/business-communications/
Alternatives Sococo	Alternatives Intermedia Unite Intermedia
Kumospace	Dialpad Support Dialpad
Gather Gather Town	Aircall
Pragli	8x8 Work 8x8
grptalk View All	VirtualPBX View All
Categories Collaboration Supported Digital Workplace Supported Meeting Supported Screen Recording Supported Team Communication Supported Unified Communications Supported Video Conferencing Supported Virtual Workspace Supported Web Conferencing Supported Webinar Supported	Categories AI Sales Assistants Supported Dialpad’s AI Sales Assistant helps sales teams close deals faster by providing real-time insights during calls. It automatically transcribes conversations, highlights key moments, captures action items, and offers AI-driven recommendations for follow-ups. By giving reps instant access to the information they need, the AI Sales Assistant helps teams stay organized, improve performance, and focus on building relationships instead of note-taking. Business Phone Systems Supported Dialpad’s business phone system replaces traditional desk phones with a cloud-based platform that works on any device. Teams can make crystal-clear calls, send SMS/MMS messages, and access advanced features like call routing, voicemail transcription, and AI insights, all from one unified system. Business Text Messaging Supported Dialpad is a leading CCaaS platform, delivering a cloud-based contact center solution that unifies voice, messaging, and digital channels. With AI-powered insights, intelligent routing, and real-time analytics, Dialpad helps support and sales teams provide faster, more personalized customer experiences while improving operational efficiency. Business VoIP Supported Dialpad gives businesses a modern VoIP solution by replacing clunky landlines with an all-in-one, internet-based communications platform. With Dialpad, teams can make crystal-clear voice calls, send SMS/MMS text messages, and stay connected from any device—desktop or mobile. And because Dialpad is a truly unified communications platform, businesses also get built-in video meetings, team messaging, and AI-powered productivity tools. The result is a more flexible, cost-effective alternative to traditional phone systems that meets customers wherever they choose to connect. Call Center Supported Dialpad’s call center solution combines crystal-clear VoIP calling, built-in AI coaching, omni-channel routing, and robust analytics into one intuitive platform. It’s designed to help support and sales teams boost efficiency, improve response times, and scale without the complexity of legacy call center tools. Call Tracking Supported With Dialpad’s call tracking, teams can easily and automatically log call data, attribute leads to marketing campaigns, review transcripts, and analyze performance trends. Real-time dashboards and AI recommendations help marketing and sales teams refine messaging and improve conversion rates. Cloud PBX Supported Dialpad’s Cloud PBX combines VoIP calling, intelligent call routing, voicemail transcription, and AI insights into a fully cloud-based phone system that lets teams make and receive calls from any device, anywhere. With advanced features like call routing, voicemail transcription, and AI-powered insights, it replaces traditional PBX systems with a flexible, scalable solution. It’s easy to set up, simple to manage, and scales with your business needs. Collaboration Supported With Dialpad, you can handle all your internal and external communications in one easy-to-use platform. Make phone calls, have video meetings, send SMS/MMS text messages, and more from the desktop or mobile app. Contact Center as a Service (CCaaS) Supported Dialpad is one of the top CCaaS platforms for teams that want smarter customer engagement. Handle calls, texts, and chats from one cloud-based system, while AI insights help agents deliver better experiences and managers track performance in real time. Team Chat Supported Dialpad’s team chat offers secure messaging, group threads, file sharing, and AI-driven search across all conversations. Integrated with calls, meetings, and contact center tools, it streamlines collaboration and reduces context switching. Allowing teams to chat, share files, and keep everyone on the same page, without leaving calls or meetings. Team Communication Supported Dialpad’s team communication offers secure messaging, group threads, file sharing, and powerful AI search that finds anything said or shared across conversations. It keeps teams connected and cuts down context-switching by integrating chat directly with calls, meetings, and contact center tools. UCaaS Supported As a leading UCaaS platform, Dialpad brings together VoIP calling, SMS/MMS, video conferencing, team messaging, and AI-driven analytics into one intuitive interface. Its reliability, scalability, and advanced features make it a preferred choice for modern businesses looking to streamline communications. Unified Communications Supported Dialpad brings all your communication tools together in one place, bringing calls, messaging, video meetings, and team collaboration into a single cloud-based solution. With AI-powered insights and seamless integrations, teams can stay connected, productive, and informed, no matter where they work, without missing a beat. Video Conferencing Supported Dialpad makes video meetings effortless by delivering high-quality, reliable meetings with built-in collaboration tools. Share your screen, chat live, and get automatic AI summaries so everyone leaves the meeting on the same page. Web Conferencing Supported Dialpad’s web conferencing brings HD video, real-time chat, screen sharing, and AI-generated meeting notes together in one intuitive interface. It’s designed to help teams stay aligned, capture key takeaways automatically, and keep projects moving, no downloads required.
Collaboration Features Brainstorming Not Supported Calendar Management Not Supported Chat / Messaging Supported Contact Management Not Supported Content Management Not Supported Document Management Not Supported Project Management Not Supported Real Time Editing Supported Task Management Not Supported Version Control Not Supported Video Conferencing Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Not Supported File Sharing Supported Mobile Access Not Supported Push Notifications Not Supported Search Not Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Not Supported Call Routing Not Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Supported Mobile Access Not Supported Multi-User Collaboration Not Supported Voice Mail Not Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Not Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Not Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Not Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Not Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Digital Workplace Features Activity / News Feed Not Supported Calendar Management Not Supported Chat / Messaging Supported Content Management Not Supported Document Management Not Supported Employee Directory Not Supported File Sharing Supported Knowledge Management Not Supported Surveys & Feedback Not Supported Task Management Not Supported Screen Recording Features Annotations / Drawing Not Supported Audio Capture Supported Backup Not Supported Collaboration Tools Not Supported File Sharing Supported Multi-Screen Recording Not Supported Screen Capture Not Supported Speech-to-Text Not Supported Video Editing Not Supported YouTube Uploading Not Supported Webinar Features Alerts/Notifications Supported Customizable Branding Supported Event Management Not Supported Live Chat Not Supported Multi-Presenter Not Supported On-Demand Webinars Not Supported Polls / Voting Not Supported Q & A Not Supported Reporting/Analytics Not Supported Screen Sharing Not Supported Social Media Promotion Not Supported	Collaboration Features Brainstorming Not Supported Calendar Management Not Supported Chat / Messaging Supported Contact Management Supported Content Management Not Supported Document Management Not Supported Project Management Not Supported Real Time Editing Not Supported Task Management Not Supported Version Control Not Supported Video Conferencing Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Not Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Not Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Call Tracking Features Call Log Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Not Supported Conversion Tracking Not Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Team Chat Features End-to-End Encryption (E2EE) Not Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported
Integrations ADP Workforce Now Not Supported Calendly Not Supported Call Optix Not Supported Chrome OS Not Supported Clio Not Supported Cloze Not Supported Google Workspace Not Supported Gradient Labs Not Supported Intercom Not Supported Josys Not Supported LawGro Not Supported Microsoft 365 Not Supported Mixmax Not Supported Playvox Not Supported Recruitly Not Supported RedSky Not Supported ServiceNow Not Supported T-Mobile for Business Not Supported Zoho CRM Not Supported Zoom Not Supported Show More Integrations	Integrations ADP Workforce Now Supported Calendly Supported Call Optix Supported Chrome OS Supported Clio Supported Cloze Supported Google Workspace Supported Gradient Labs Supported Intercom Supported Josys Supported LawGro Supported Microsoft 365 Supported Mixmax Supported Playvox Supported Recruitly Supported RedSky Supported ServiceNow Supported T-Mobile for Business Supported Zoho CRM Supported Zoom Supported Show More Integrations View All 80 Integrations
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