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About

Commence, a cloud-based customer relationship management (CRM) software, is ideal for small to mid-size businesses. With Commence, users are able to manage communication with existing and potential customers. Commence features include lead management, marketing automation, customer portal, help desk functionality, reporting, and project management. Commence features marketing automation that allows users to launch targeted campaigns with a customizable budget.

About

Capture and action the best ideas from people with Idea Drop, a cloud-based idea management platform. Idea Drop is ideal for mid-sized businesses. Idea Drop features include campaign management, idea submission portal, collaboration tools, analytics, and idea curation. With Idea Drop's idea submission, users can capture ideas from different teams with the assistance of customizable forms. Idea Drop also enables users to launch idea campaigns depending on the business challenges.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small to midsize businesses.

Audience

Large enterprises

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29.00/month/user
Starting price $29.00/month/user
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Robust functionality that rivals enterprise players at half the cost. Highly customizable without programmer intervention.
  • Excellent sales automation and lead management. Good reporting. Very easy to use. Rapid ROI.

Cons

  • No multi language support - we were hoping for not only an English version but Dutch as well.
  • Integration with 3rd party programs a bit limited, but can use Zappier for other integrations

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Commence
Founded: 1988
United States
www.commence.com

Company Information

Idea Drop
Founded: 2014
United Kingdom
ideadrop.co

Alternatives

Alternatives

Trojan

Trojan

Trojan Trading
Co:tunity

Co:tunity

Kairos Future

Categories

CRM Supported

Categories

Idea Management Supported
Innovation Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Idea Management Features

Activity Dashboard Supported
Brainstorming Supported
Collaboration Supported
Creator Tracking Supported
Idea Ranking Supported
Project Tracking Supported
Status Tracking Supported

Innovation Features

Collaboration Supported
Discussion Threads Supported
Engagement Monitoring Supported
Evaluation Workflow Supported
Feedback Management Supported
Gamification Supported
Idea Ranking Supported
Ideation / Crowdsourcing Supported
Open Innovation Not Supported
Polls / Voting Not Supported
Trend Tracking Supported

Integrations

Blissfully Not Supported

Integrations

Blissfully Supported
Claim Commence and update features and information
Claim Commence and update features and information
Claim Idea Drop and update features and information
Claim Idea Drop and update features and information