CommandCentral

CommandCentral

Motorola Solutions
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About

From call to case closure, our CommandCentral public safety software suite connects all data to create actionable intelligence, eliminates barriers to heighten collaboration and delivers the complete, 360° Incident. In CommandCentral, a unified cloud platform connects all incoming data and accelerates workflows through automation. Applications are consistent, easy-to-use and designed for collaboration and sharing. And intelligent correlation builds the accurate and complete case file as the incident unfolds. We designed CommandCentral in partnership with our customers so that it’s easy to learn and built for collaboration.

About

Mark43 is a revolutionary public safety software solution for police dispatching, investigative casework, evidence tracking, report writing, and crime analysis. Delivering unparalleled data integration and efficiency benefits to its users, Mark43 integrates records management system and computer-aided dispatch to enhance first responded speed and safety as well as streamline police reporting.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Law enforcement agencies

Audience

Law enforcement and public safety

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.5 / 5
design 2.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Absolutely nothing. Expensive crappy system that constantly fails. Agencies want to get away from Mark43 and we cant wait for contract to expire.
  • Dark mode and it looks crisp. I haven't experienced enough positive things to really spell them out here.

Cons

  • Time consuming, repetitive, hard to use, difficult settings, always has bugs or problems with lack of assistance from staff. Constantly loses your work and doesn't save reports the way it supposedly is designed to do. Too many other issues to mention.
  • Cannot even change the colors that indicate unit status or minimize the "Police Unassigned Unit" box to be as small as I want. The state on traffic stops cannot be defaulted to our state. So you have to type it out. The street names are in the Road Centerline layer, so all of the street names have a line through it making it difficult to read.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Motorola Solutions
Founded: 2011
United States
www.motorolasolutions.com/en_us/products/command-center-software.html

Company Information

Mark43
Founded: 2012
United States
www.mark43.com

Alternatives

Alternatives

Categories

Categories

Fire Department Features

Custom Map Views Supported
Equipment Tracking Not Supported
Event Calendar Not Supported
Facility Pre-planning Data Not Supported
In-Vehicle Navigation Not Supported
Incident Response Checklists Supported
Pictometry Imagery Not Supported
Scheduling Supported
Search Supported

Law Enforcement Features

Case Management Supported
Certification Management Not Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Not Supported

Investigation Management Features

Contact Management Not Supported
Data Management Not Supported
Incident Management Not Supported
Reporting & Statistics Supported
Subject Profiles Not Supported

Integrations

Axon Fusus Not Supported
Carbyne Not Supported
LegalEdge Supported

Integrations

Axon Fusus Supported
Carbyne Supported
LegalEdge Not Supported
Claim CommandCentral and update features and information
Claim CommandCentral and update features and information
Claim Mark43 and update features and information
Claim Mark43 and update features and information