Command Mobile

Command Mobile

Tracen Technologies
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About

Tracen Technologies, Inc. has developed one of the most comprehensive and powerful data collection software solutions for mobile surveys, field inspections, inventory management, workforce management, and monitoring and evaluation projects. COMMANDmobile® is a workforce management software for onsite inspections, field surveillance, field service calls, mobile surveys, and inventory tracking that provides many benefits. With the GPS tracking and mapping feature, managers can direct tasks to field workers based on their locations. Dispatching can take into consideration field workers’ current positions and workload, including the ability to actively manage field technicians' work queues. Workers no longer have to come into the office to pick up and drop off daily work orders. Filling out a time card is no longer needed. The mobile device can fill out an accurate time card based on actual locations, travel time, and project work time.

About

The Dispatch Board is a powerful field force dashboard that enables drag & drop dispatching, integrated mapping of routes, assigned and unassigned work orders, a calendar view of scheduled service calls, workforce resources, etc.This is a central dashboard for resources, work orders, schedules, routes, and more. We understand the importance of communicating with your team while they are in the field. We created a mobile application that allows you to send and receive messages and updates in real time or store and forward if out of coverage. Send directions, tasks, schedules, and orders right to mobile phones and tablets. Your field service technicians can fill in all of the data they need to while in the field through the use of our mobile app.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies seeking a data collection solution for mobile surveys and field inspections

Audience

Field Service Management software for businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24.99/month/user
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Tracen Technologies
Founded: 2000
United States
tracen.com/products/

Company Information

GoServicePro
Founded: 2001
United States
www.goservicepro.com

Alternatives

Alternatives

Field Force Tracker

Field Force Tracker

Rapidsoft Systems
Fulcrum

Fulcrum

Spatial Networks
Fluix

Fluix

Readdle
Smart Service

Smart Service

My Service Depot
FastField Forms

FastField Forms

Quickbase

Categories

Inspection Supported
Survey Supported

Categories

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Not Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Not Supported

Integrations

QuickBooks Online Supported
Claim Command Mobile and update features and information
Claim Command Mobile and update features and information
Claim GoServicePro and update features and information
Claim GoServicePro and update features and information