ClientFlow

ClientFlow

ReportGarden
+
+

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About

Shared Inbox and Project management software for Client service teams. Manage your team’s email conversations, tasks and timesheets on a single platform. ClientFlow gets your personal email conversations, your team's group email conversations and client communication on a single shared platform where every mail is owned up and is responded to. Have all your conversations with clients in one place, Standardize Approval process with Custom branded Approval requests and automate repeated conversations with customized message templates. Connect your Email accounts or Set up auto-forwarding from any email address and share with Teammates so they have visibility into all Emails Conversations on one shared inbox software without having to switch between different group mail accounts. ClientFlow works a lot like your email client but builds on top of it to include useful features that facilitate group conversations much better.

About

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest. Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is available on iOS, Android, Mac, Windows & Web.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Client service agencies and customer support teams

Audience

Spike is an all-in-one workplace, making you and your team more responsive, efficient, and collaborative.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month per user
Free Version Not Supported
Free Trial Supported

Pricing

Free
Spike is free for anyone with a personal email address.

If you have a custom domain email address, you can get started with a 14 day free trial.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • With Spike, conventional email is transformed into a chat-like conversational style. Users accustomed to messaging applications will find this method easier to use and more natural when it comes to email conversation.
  • Spike provides us with an environment that facilitates interaction with third parties in different ways, whether by calls, messaging, e-mail, etc. Its platform is intuitive and straightforward; it is pretty easy to understand how it works and to take advantage of its many communicative and collaborative benefits for the benefit of work teams.
  • Spike is an interesting email client which transform your old boring email window to interesting communication interface. It offer amazing collaborative capability which make it it perfect candidate of client with exceptionally useful extra feature contributing to higher conversion.
  • #1- Spike is also supported on mobile platforms. #2- Inbound and outbound emails converted into easy chat interface. #3- Task tracking and organizing are very convenient. #4- Team collaboration is great with its realtime chat.
  • New way to start chatting without sharing your mobile number, so it helps if you have privacy concerns. It has all of the feature that typical email apps have. Also integrated with voice and video calling.

Cons

  • Although Spike offers a mobile app for access while on the move, some users have noted that it occasionally has less functionality than the web version.
  • It is multiplatform, but its application for mobile devices is not as optimal as the computer one; some functions cannot be used.
  • Spike offers many add-on features with no extra cost involved. It's a great tool for email with collaboration. No Cons.
  • #1- We had an overall positive experience with Spike.
  • Till now I didn't faced any serious problems with this tool.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ReportGarden
Founded: 2013
United States
clientflow.com

Company Information

Spike
Founded: 2014
Israel
www.spikenow.com

Alternatives

Alternatives

SpinOffice CRM

SpinOffice CRM

Mulberry Garden
AirSend

AirSend

CodeLathe Technologies

Categories

Collaboration Supported
Email Management Supported
Project Management Supported
Task Management Supported
Time Tracking Supported

Categories

Calendar Supported
Collaboration Supported
Email Clients Supported
Email Encryption Supported
Email Management Supported
Email Tracking Supported
File Sharing Supported
Productivity Supported
Screen Sharing Supported
Task Management Supported
Team Chat Supported
Team Communication Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Not Supported
Project Management Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Not Supported
Percent-Complete Tracking Not Supported
Progress Tracking Not Supported
Recurring Tasks Supported
Reporting/Analytics Not Supported
Spreadsheet View Not Supported
Task Board View Not Supported
Task Planning Not Supported
Task Scheduling Not Supported
Task Tracking Not Supported
Time Tracking Supported
To-Do List View Not Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Not Supported
Portfolio Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Not Supported
Employee Database Not Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Not Supported
Offline Time Tracking Not Supported
Online Time Tracking Not Supported
Overtime Calculation Not Supported
Time per Project Reporting Not Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Not Supported
Progress Tracking Not Supported
Recurring Tasks Supported
Reporting/Analytics Not Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Not Supported
To-Do List View Supported

Calendar Features

Calendar Sync Supported
Collaboration Tools Not Supported
Multi-Device Support Not Supported
Reminders Supported
Room Booking Not Supported
Scheduling Not Supported
Task Manaagement Not Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

File Sharing Features

Audit Trail Not Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Not Supported
Search Supported
User Management Supported
Version Control Not Supported
Workflow Management Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Not Supported
Event Calendar Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Supported
Voice Chat Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Supported
File Sharing Supported
Notes Management Supported
Office Suite Supported
Presentation Tools Not Supported
Project Management Supported
Task Management Supported
Team Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Supported

Integrations

Gmail Supported
Google Workspace Supported
Desktop.com Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
OnlineOrNot Not Supported
Workers by Delos Not Supported

Integrations

Gmail Supported
Google Workspace Supported
Desktop.com Supported
Microsoft 365 Supported
Microsoft Outlook Supported
OnlineOrNot Supported
Workers by Delos Supported
Claim ClientFlow and update features and information
Claim ClientFlow and update features and information
Claim Spike and update features and information
Claim Spike and update features and information