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About

ClearlyRated helps B2B service providers get actionable client feedback to better retain clients while differentiating in the market. With more than 10 years' experience administering satisfaction surveys for professional service firms, the team at ClearlyRated has watched with excitement as the influence of client satisfaction on buyer behavior has continued to grow. But bridging the gap between client experience and buyer perception in the B2B space is easier said than done. Buyers rely on crowd-sourced information to fuel their decisions more than ever before, while clients are equally empowered to share their stories and perceptions with the world at large. As a service provider, it can be easy to default to a protective mentality... to batten down the hatches and take a command-and-control approach to managing client relationships and brand reputation.

About

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Employee survey solution that helps companies build online reputation

Audience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ClearlyRated
United States
www.clearlyrated.com

Company Information

Nicereply
Founded: 2011
Slovakia
nicereply.com

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
BizRatings

BizRatings

BizRatings.com
Simplesat

Simplesat

Pronto Holdings

Categories

Employee Survey Supported
NPS Supported

Categories

Customer Feedback Supported
NPS Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

Aircall Not Supported
Bitium Not Supported
Bold BI Not Supported
Desktop.com Not Supported
Easyflow Not Supported
Freshdesk Not Supported
Freshsuccess Not Supported
Front Not Supported
Gmail Not Supported
Groove Not Supported
Pandium Not Supported
ProjectManager Not Supported
Quickwork Not Supported
Salesforce Not Supported
Slack Not Supported
Stackreaction Not Supported
Style Intelligence Not Supported
Trelica Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Aircall Supported
Bitium Supported
Bold BI Supported
Desktop.com Supported
Easyflow Supported
Freshdesk Supported
Freshsuccess Supported
Front Supported
Gmail Supported
Groove Supported
Pandium Supported
ProjectManager Supported
Quickwork Supported
Salesforce Supported
Slack Supported
Stackreaction Supported
Style Intelligence Supported
Trelica Supported
Zapier Supported
Zendesk Supported
Claim ClearlyRated and update features and information
Claim ClearlyRated and update features and information
Claim Nicereply and update features and information
Claim Nicereply and update features and information