Chowly vs. Olo Comparison


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About Chowly is a leading point-of-sale (POS) integration company that enables restaurants to expand and maintain a diverse set of off-premise capabilities. Chowly seamlessly integrates online ordering solutions from all points of origin—such as Third-Party Marketplaces; which include Grubhub, Uber Eats, DoorDash, and Postmates, Third-Party Menu Management using POS Sync technology, and Direct Order with Google; an integration for orders placed on Google search, Google assistant, or Google pay—directly into a Restaurants’ POS system. Additionally, Chowly provides all of the tools necessary to launch a successful Virtual Restaurant using existing kitchen space. Chowly continues to develop efficient solutions for the ever-changing challenges that restaurants face, solidifying the company’s mission to simplify technology for their 12,000+ restaurant partners. For more information, visit Chowly.com	About Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Acquired Wisely in October 2021, a leading customer intelligence and engagement platform for restaurants.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Restaurants that want to integrate delivery platforms with their POS	Audience Restaurant brands with 5+ locations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing Visit the Contact Us page on our website to get in touch with our team for pricing details. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 3.3 / 5 ease 3.7 / 5 features 3.3 / 5 design 3.1 / 5 support 3.1 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Integration takes a lot of manual work away from the stores. No worries about uploading images or changing hours, I just modify it in the POS and all my online sites update. We have Chowly integrated with 5 of our restaurants, and the setup with third party platforms has always been easy, and most importantly, the service works. The team is always helpful and responsive when any matters arise. Reduces human error when orders flow through POS direct through Chowly. Reduces need for staff to monitor tablets to key in orders. Works seamlessly in the background to improve overall execution of business operations. Aaron is an incredible account manager. Set up was simple for the printer integration and easy to manage through tools. Spinning up new VR's at our location was quick utilizing Chowly as they had connections with the third parties and helped me onboard additional partners. I didn't see a single pro while using this application. they were just the worst. Help yourself and stay away. Cons I wish they could just run an online ordering site for me. Grubhub and DoorDash are great but I am tired of hiring yet another vendor for my own website. My only feedback / wish was that Chowly had a billing portal to monitor invoices and submit payments - however my last discussion I was told that their team is currently working on this! Menu changes created hiccups in menu templates UNLESS Aaron had his hands in our account. Tools like menu editor had poor UI like they were build for internal use only. No full dashboard which would be helpful using the printer integration. Wish 0 star existed for this business. They mess up your online menus and platforms which is already a hard thing to keep up as a food business owner. THEN they never actually allow you to cancel. Before the cancelation request, they always answer your calls etc but when it's after the cancelation request no one but literally no one answers you. Like WTF? I don't even know how such a company is still in business. This shouldn't be allowed at all.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Chowly Founded: 2015 United States chowly.com	Company Information Olo Founded: 2005 United States www.olo.com
Alternatives Craver	Alternatives Rezku Point of Sale Guest Innovations
ChowNow	Flipdish
Olo	Flex Catering
Restolabs	HungerRush
OrderOut View All	Lightspeed Restaurant Lightspeed View All
Categories Food Delivery Supported Integration Supported Online Ordering Supported Restaurant POS Supported	Categories Customer Intelligence Supported Delivery Management Supported Food Delivery Supported Last Mile Delivery Supported Online Ordering Supported Restaurant Management Supported Restaurant Marketing Supported Restaurant Reservations Supported
Food Delivery Features Delivery Tracking Not Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Online Ordering Features Integrated Gift Cards Not Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Not Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Not Supported White-Label Supported Show More Features Integration Features Dashboard Supported ETL - Extract / Transform / Load Not Supported Metadata Management Not Supported Multiple Data Sources Not Supported Web Services Not Supported Restaurant POS Features Delivery Management Supported Gift Card Management Not Supported Inventory Management Not Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Not Supported Table Management Not Supported Tips Management Not Supported	Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Online Ordering Features Integrated Gift Cards Not Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Not Supported Reporting / Analytics Supported Rewards / Loyalty Program Not Supported Secure Payment Processing Supported Store Locator Not Supported White-Label Supported Show More Features Delivery Management Features Customer Portal Supported Dispatch Management Supported Driver ETA Supported Driver Management Supported For Courier Services Not Supported For Freight Not Supported For Restaurants Supported Order Tracking Supported Routing Supported Scheduling Supported Signature Capture Not Supported Surveys & Feedback Supported Restaurant Management Features Billing & Invoicing Not Supported Built-in Accounting Not Supported Employee Management Not Supported Food Costing Not Supported Inventory Management Not Supported Kitchen Management Not Supported Menu Management Supported Payroll Management Not Supported Point of Sale (POS) Not Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Not Supported Restaurant Marketing Features Advertising Management Not Supported CRM Supported Customer Data Platform Supported Email Marketing Supported Feedback Management Supported Loyalty Management Not Supported Marketing Automation Supported Menu Management Supported Online Ordering Supported Personalization Supported Promotion Management Supported SMS Marketing Supported Social Media Management Not Supported Website Builder Supported Restaurant Reservations Features Capacity Monitoring Not Supported Custom Reservation Inventory Not Supported Deposits / Prepayment Processing Not Supported Email Marketing Supported Facebook Reservations Not Supported Feedback Management Supported Guest Data Supported Guest Notifications Supported Mobile App Booking Not Supported Online / Website Reservations Supported Reminders Supported Reporting / Analytics Supported Seat / Table Optimization Not Supported Text/SMS Communications Supported Waitlist Management Supported
Integrations Caviar Supported DoorDash Supported Oracle MICROS POS Supported Revel Systems Supported Sharebite Supported Toast Kitchen Display System Supported Toast POS Supported Uber Eats Supported me&u Supported Aloha Cloud by NCR Voyix Not Supported CaterZen Supported Fiserv Not Supported GetSwift Not Supported Paytronix Not Supported Rezku Point of Sale Supported SevenRooms Not Supported Spendgo Not Supported Wisely Not Supported Yelp Not Supported Zuppler Supported Show More Integrations View All 20 Integrations	Integrations Caviar Supported DoorDash Supported Oracle MICROS POS Supported Revel Systems Supported Sharebite Supported Toast Kitchen Display System Supported Toast POS Supported Uber Eats Supported me&u Supported Aloha Cloud by NCR Voyix Supported CaterZen Not Supported Fiserv Supported GetSwift Supported Paytronix Supported Rezku Point of Sale Not Supported SevenRooms Supported Spendgo Supported Wisely Supported Yelp Supported Zuppler Not Supported Show More Integrations View All 61 Integrations
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