Chowly vs. Flipdish Comparison


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About Chowly is a leading point-of-sale (POS) integration company that enables restaurants to expand and maintain a diverse set of off-premise capabilities. Chowly seamlessly integrates online ordering solutions from all points of origin—such as Third-Party Marketplaces; which include Grubhub, Uber Eats, DoorDash, and Postmates, Third-Party Menu Management using POS Sync technology, and Direct Order with Google; an integration for orders placed on Google search, Google assistant, or Google pay—directly into a Restaurants’ POS system. Additionally, Chowly provides all of the tools necessary to launch a successful Virtual Restaurant using existing kitchen space. Chowly continues to develop efficient solutions for the ever-changing challenges that restaurants face, solidifying the company’s mission to simplify technology for their 12,000+ restaurant partners. For more information, visit Chowly.com	About Founded in 2015, Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. Today, Flipdish is a global business with more than 7,500 customers in 32 countries generating order revenues in excess of €250m. Those customers include some of the leading brands in the industry including Cojean, Subway, Base Pizza and Bombay Pantry.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Restaurants that want to integrate delivery platforms with their POS	Audience Hospitality Industry
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 3.3 / 5 ease 3.7 / 5 features 3.3 / 5 design 3.1 / 5 support 3.1 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.4 / 5 design 3.9 / 5 support 4.4 / 5 Read all reviews
Pros & Cons from Real Users Pros Integration takes a lot of manual work away from the stores. No worries about uploading images or changing hours, I just modify it in the POS and all my online sites update. We have Chowly integrated with 5 of our restaurants, and the setup with third party platforms has always been easy, and most importantly, the service works. The team is always helpful and responsive when any matters arise. Reduces human error when orders flow through POS direct through Chowly. Reduces need for staff to monitor tablets to key in orders. Works seamlessly in the background to improve overall execution of business operations. Aaron is an incredible account manager. Set up was simple for the printer integration and easy to manage through tools. Spinning up new VR's at our location was quick utilizing Chowly as they had connections with the third parties and helped me onboard additional partners. I didn't see a single pro while using this application. they were just the worst. Help yourself and stay away. Cons I wish they could just run an online ordering site for me. Grubhub and DoorDash are great but I am tired of hiring yet another vendor for my own website. My only feedback / wish was that Chowly had a billing portal to monitor invoices and submit payments - however my last discussion I was told that their team is currently working on this! Menu changes created hiccups in menu templates UNLESS Aaron had his hands in our account. Tools like menu editor had poor UI like they were build for internal use only. No full dashboard which would be helpful using the printer integration. Wish 0 star existed for this business. They mess up your online menus and platforms which is already a hard thing to keep up as a food business owner. THEN they never actually allow you to cancel. Before the cancelation request, they always answer your calls etc but when it's after the cancelation request no one but literally no one answers you. Like WTF? I don't even know how such a company is still in business. This shouldn't be allowed at all.	Pros & Cons from Real Users Pros Takes the hassle of setting up and maintaining Apps and online ordering Site. They also offer a multitude of marketing packages and alternate ordering platforms for customer convenience. - Low commission - Full control of the site, menu and settings - Ease of use - Good support - Customers details can be easily obtained to contact them Best for customer service. A good platform to order food online. Payment is prompt. A good first step for online orders. Customers who use it seem to like it. Customer service. Easy and fast way for customers to order. Accept all kind of payments. Fare commission. Cons Sometimes a bit lacking on the maintenance and updating of the Sites. They charge Cash customers the same processing fee as credit on top of the commission from the restaurant partner. - Unable to control specials and promotions - Can’t press ‘ on its way’ - Must do your own promotion - Hard to get customers to move to the FlipDish site from other platforms - Must pay for Apple app. Set up - Account managers can be very helpful or not helpful at all. N/A. High turnover of staff. This makes it hard to build a working relationship. Some discount options that I need for my restaurant but it is not something negative from Flipdish as it is very complicated from my side with specific days and times of the day who need to be changed automatically.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Chowly Founded: 2015 United States chowly.com	Company Information Flipdish Founded: 2015 Ireland www.flipdish.com
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Categories Food Delivery Supported Integration Supported Online Ordering Supported Restaurant POS Supported	Categories Cloud Kitchen Management Supported Food Delivery Supported Food Service Management Supported Online Ordering Supported Restaurant Management Supported Restaurant POS Supported
Food Delivery Features Delivery Tracking Not Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Online Ordering Features Integrated Gift Cards Not Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Not Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Not Supported White-Label Supported Restaurant POS Features Delivery Management Supported Gift Card Management Not Supported Inventory Management Not Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Not Supported Table Management Not Supported Tips Management Not Supported Show More Features Integration Features Dashboard Supported ETL - Extract / Transform / Load Not Supported Metadata Management Not Supported Multiple Data Sources Not Supported Web Services Not Supported	Food Delivery Features Delivery Tracking Not Supported Dispatch Management Not Supported For Restaurants Not Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Online Ordering Features Integrated Gift Cards Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Supported White-Label Supported Restaurant POS Features Delivery Management Not Supported Gift Card Management Not Supported Inventory Management Not Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Not Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Not Supported Table Management Not Supported Tips Management Not Supported Show More Features Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Not Supported Inventory Management Not Supported Kitchen Management Not Supported Menu Management Not Supported Payroll Management Not Supported Point of Sale (POS) Not Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Not Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Not Supported
Integrations DoorDash Supported Revel Systems Supported Rezku Point of Sale Supported SpeedLine Pizza POS Supported SpotOn Supported Toast POS Supported Advensys Not Supported Camarero 10 Not Supported CaterZen Supported French Caisse Not Supported GRUBBRR Not Supported Guestline Not Supported Leeroy Not Supported Microsoft Dynamics 365 Business Central Not Supported MyChefTool Not Supported PAR PixelPoint Not Supported Sextant Promag Not Supported Sinqro Not Supported pointOne Not Supported Ágora Not Supported Show More Integrations View All 20 Integrations	Integrations DoorDash Supported Revel Systems Supported Rezku Point of Sale Supported SpeedLine Pizza POS Supported SpotOn Supported Toast POS Supported Advensys Supported Camarero 10 Supported CaterZen Not Supported French Caisse Supported GRUBBRR Supported Guestline Supported Leeroy Supported Microsoft Dynamics 365 Business Central Supported MyChefTool Supported PAR PixelPoint Supported Sextant Promag Supported Sinqro Supported pointOne Supported Ágora Supported Show More Integrations View All 185 Integrations
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