Chat API vs. Convertway by Unicommerce vs. IntelliChat Comparison


Chat API	Convertway by Unicommerce Shipway Technology	IntelliChat	+
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About Chat API is designed to create chat bots and integrate WhatsApp with business systems: CRM, ERP or a website. Chat API is already used for many projects: sending and reading messages from the CRM-system, recording in the beauty salon, sending details of the vacancy or chat-bot with promotional codes. Create a chat bot in a couple of hours or integrate into 6,000 dialogs per day in PHP, JavaScript, Google Docs, Python, Java, C# or even VBA. The official closed API WhatsApp WEB under the hood works stably and does not fall when you update WhatsApp - this is our main difference from other solutions.	About Convertway is the ultimate gateway for more conversions. This app can help you instantly automate your cart recovery & all your re-marketing flows like customer win-back, reviews & upsell, bulk campaigns, back-in-stock alerts, or any other marketing activities. It has a complete suite of SMS & WhatsApp Marketing services. Whereas in SMS you can send SMS using your own sender ids. Track all the SMS messages, clicks, and ROI generated by them and allow you a 2-way communication over SMS. Similarly, it has a complete WhatsApp suite on things like WhatsApp Chat widget, WhatsApp conversations, WhatsApp flows & WhatsApp Broadcasts. The simple and easy-to-setup interface will save you time and you can start sending messages within minutes. Our aim is that every store on Shopify, no matter the size and order numbers can create and start efficient marketing flows in a few clicks and generate extra 30% revenue.	About IntelliChat is a multichannel AI chatbot platform designed to automate customer communication, support workflows, and sales interactions across websites, messaging apps, and email. It allows businesses to create and deploy intelligent chatbots in minutes without coding by setting up a project, connecting knowledge sources, and embedding a chat widget on their website. IntelliChat can learn directly from a company’s existing content, including websites, PDFs, and document repositories, allowing the AI to answer questions based on real business information rather than static scripted responses. It integrates with systems such as WordPress, WooCommerce, Shopify, and Google Drive so the chatbot can access product data, documents, and support materials to generate contextual responses in real time. It supports omnichannel communication by connecting web chat with platforms like WhatsApp Business, Facebook Messenger, Instagram, and email.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Companies or individuals who want to create chat bots and integrate WhatsApp with business systems	Audience D2C Brands, Ecommerce Stores, Ecommerce Brands, Shopify merchants	Audience Businesses, ecommerce stores, and support teams that need a tool to automate customer service, messaging, and support ticket management across multiple communication channels
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39 per month Free Version Not Supported Free Trial Supported	Pricing $36 per month Free Version Not Supported Free Trial Supported	Pricing $15 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
	Pros & Cons from Real Users Pros Easy to use this solution for SMS/WhatsApp marketing and the pricing is also very affordable. Helps reach a larger audience and create better ROAS. Cons The Conversations Feature faces glitches sometimes.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Chat API Founded: 2015 Russia chat-api.com/en/	Company Information Shipway Technology Founded: 2015 India www.theconvertway.com	Company Information IntelliChat India intellichat.io
Alternatives Ultramsg	Alternatives PushOwl Brevo	Alternatives WP-Chatbot Wordpress
Meplo	ActiveCampaign	Chat2Desk
Take Blip	GetItSMS	ChatMaxima
CM.com	Frizbit	AI Chatbot Support
ChatFlex View All	Premium Sender View All	LimeChat View All
Categories Chatbot Supported SMS Marketing Supported	Categories eCommerce Marketing Supported Marketing Automation Supported SMS Marketing Supported WhatsApp Marketing Supported	Categories Chatbot Supported
	Show More Features Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Supported Content / Blogging Platform Not Supported Customizable CTAs Not Supported Drip Campaigns Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Not Supported Search Marketing Not Supported Segmentation Supported Social Marketing Not Supported Website Visitor Tracking Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Not Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Supported WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Supported Bulk Messaging Supported Campaign Management Supported Contact Management Supported Multi-Language Support Supported Reporting / Analytics Supported eCommerce Marketing Features AB Testing Supported Abandoned Cart Email Not Supported Analytics / ROI Tracking Supported Customer Data Profiles Not Supported Dynamic Content Supported Email Marketing Not Supported Email Personalization Not Supported Facebook Ads Not Supported Google Ads Not Supported Product Recommendations Supported Push Notifications Supported Retargeting Supported Search Marketing Not Supported Segmentation Supported Signup Forms & Popups Supported SMS Marketing Supported Social Marketing Not Supported Triggered Emails Not Supported Website Visitor Tracking Supported
Integrations WhatsApp Supported AfterShip Not Supported Facebook Messenger Not Supported Fera Not Supported Google Drive Not Supported Instagram Not Supported Judge.me Not Supported Klaviyo Not Supported Markdown Not Supported Microsoft Word Not Supported Pipedream Supported ShipEak Not Supported Shipway Not Supported Shopify Not Supported Stamped Not Supported Upsell.com Not Supported WooCommerce Not Supported WordPress Not Supported Show More Integrations View All 2 Integrations	Integrations WhatsApp Supported AfterShip Supported Facebook Messenger Not Supported Fera Supported Google Drive Not Supported Instagram Not Supported Judge.me Supported Klaviyo Supported Markdown Not Supported Microsoft Word Not Supported Pipedream Not Supported ShipEak Supported Shipway Supported Shopify Supported Stamped Supported Upsell.com Supported WooCommerce Not Supported WordPress Not Supported Show More Integrations View All 10 Integrations	Integrations WhatsApp Supported AfterShip Not Supported Facebook Messenger Supported Fera Not Supported Google Drive Supported Instagram Supported Judge.me Not Supported Klaviyo Not Supported Markdown Supported Microsoft Word Supported Pipedream Not Supported ShipEak Not Supported Shipway Not Supported Shopify Supported Stamped Not Supported Upsell.com Not Supported WooCommerce Supported WordPress Supported Show More Integrations View All 9 Integrations
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