Calldrip vs. IXACT Contact Comparison


Calldrip	IXACT Contact Elm Street Technology	+	+
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About What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.	About IXACT Contact is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, IXACT Contact helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use IXACT Contact see an average increase in their GCI of 55%.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes	Audience Realtors, Teams, Brokerages, and Associations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99.00/month/user Plans are tiered with the number of agents you have on a team. Fundamental features with each package include Rapid Response, call recording, and phone support. Our no-contract pricing plans are flexible to meet any company's needs. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 4.6 / 5 design 4.4 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros The CRM is easy to set up easy to use, works with Zapier too with Facebook leads. Easy drip emails. This program offers great tools for realtors to use to improve their CRM. Immediate customer contact. The user interface is easy to learn and use and is not glitchy, and is well thought out. And their customer service is outstanding. They are very friendly and helpful! Integrating a reliable easy to use CRM system with your social media contact management system just makes sense. This system takes the place of 4 other systems. Mass emailing system, social media content producer, CRM system, It blogs for you, it creates monthly newsletters for you, it writes letters for you, it even send cards for you. You can do it by electronic communication or the system will produce actual cards, letters, literature, etc..for you to mail. Also the website they make for you is better than any website I have ever had, and that comes to you for free. Easy to use, affordable and killer customer service too ,they want you to succeed. They will even help you set it all up ! This is a game changer !! I like simple and the support when needed. I absolutely love this CRM. It is absolutely amazing. I schedule my mass email blasts and I don't have to put any thought into it. Just set up the mast emails and go. Cons I would like to see mass texting option & Facebook integration. Most functions require an additional monthly cost to use. Nothing yet, was just a little intimidated at first with learning all of the functionality of a new program, but once I got over that and really dug into the program I began to really appreciate it's full potential. Still getting used to the website. I can't find anything bad about it so far. It does so much for you and its easy! No changes. Keep enhancing! Always look for ways to improve.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Calldrip United States www.calldrip.com	Company Information Elm Street Technology Founded: 2016 United States www.ixactcontact.com
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Categories Appointment Reminder Supported Appointment Scheduling Supported Artificial Intelligence Supported Business Intelligence Supported Call Recording Supported Call Tracking Supported Contact Management Supported Customer Engagement Supported Customer Experience Supported Customer Satisfaction Supported Customer Service Supported Healthcare CRM Supported Inside Sales Supported Lead Capture Supported Lead Management Supported Machine Learning Supported Marketing Analytics Supported Marketing Automation Supported Mobile App Analytics Supported Reporting Supported Reputation Management Supported Sales Force Automation Supported Speech Recognition Supported	Categories Appointment Reminder Supported Contact Management Supported CRM Supported Customer Engagement Supported Marketing Automation Supported Multiple Listing Service (MLS) Supported Real Estate Agency Supported Real Estate CRM Supported Real Estate Marketing Supported Social CRM Supported
Appointment Reminder Features Appointment Scheduling Not Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Not Supported Recurring Appointments Not Supported Rescheduling Not Supported SMS Messaging Supported Two-Way Messaging Supported Contact Management Features Activity Management Not Supported Appointment Management Not Supported Contact Database Supported Contact History Supported Contact Import/Export Not Supported Customer Pipeline Not Supported Email Marketing Not Supported Group Management Not Supported Interaction Tracking Supported Lead Management Supported Prospecting Tools Supported Sales Pipeline Management Supported Search / Filter Supported Segmentation Supported Shared Contacts Not Supported Social Media Integration Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Not Supported Social Marketing Not Supported Website Visitor Tracking Supported Show More Features Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Not Supported Calendar Sync Supported Client Database Supported Group Scheduling Not Supported Mobile Access Supported Multi-Location Not Supported Online Booking Supported Online Payments Supported Recurring Appointments Not Supported Room Booking Management Supported Artificial Intelligence Features Chatbot Not Supported For eCommerce Not Supported For Healthcare Not Supported For Sales Supported Image Recognition Not Supported Machine Learning Supported Multi-Language Not Supported Natural Language Processing Not Supported Predictive Analytics Not Supported Process/Workflow Automation Supported Rules-Based Automation Not Supported Virtual Personal Assistant (VPA) Supported Business Intelligence Features Ad Hoc Reports Supported Benchmarking Not Supported Budgeting & Forecasting Not Supported Dashboard Supported Data Analysis Supported Key Performance Indicators Supported Natural Language Generation (NLG) Not Supported Performance Metrics Supported Predictive Analytics Not Supported Profitability Analysis Not Supported Strategic Planning Not Supported Trend / Problem Indicators Supported Visual Analytics Supported Call Recording Features Archiving Not Supported Call Sharing Not Supported Distributed Call Recording Not Supported Event Triggered Recording Supported File Transfer Not Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Not Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Not Supported Campaign Management Not Supported Conversion Tracking Supported CRM Supported IVR / Voice Recognition Not Supported Keyword Tracking Supported Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Not Supported Dashboard Not Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Not Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Healthcare CRM Features Audience Targeting Not Supported Campaign Management Not Supported Marketing Automation Supported Medical History Records Not Supported Patient Communications Supported Patient Management Not Supported Physician Management Not Supported Predictive Analytics Not Supported Inside Sales Features Auto-Dialing Supported Call List Management Not Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Supported Lead Capture Supported Lead Distribution Supported Lead Scoring Supported Performance Management Supported Lead Capture Features Business Card / Badge Scanning Not Supported Dashboard Supported Data Extraction Supported Lead Distribution Not Supported Lead Notifications Supported Lead Nurturing Not Supported Lead Qualification Not Supported Lead Scoring Not Supported Online Forms Supported Lead Management Features Activity Tracking Supported Campaign Management Not Supported Lead Capture Supported Lead Distribution Supported Lead Nurturing Not Supported Lead Scoring Supported Lead Segmentation Not Supported Pipeline Management Not Supported Prospecting Tools Supported Source Tracking Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Not Supported Channel Attribution Not Supported Customer Journey Mapping Not Supported Dashboard Supported Performance Metrics Supported Predictive Analytics Not Supported ROI Tracking Not Supported Social Media Metrics Not Supported Website Analytics Supported Mobile App Analytics Features A/B Testing Not Supported Channel Attribution Supported Cohort Analysis Not Supported Funnel Analysis Not Supported In-App Events Tracking Not Supported Push Notifications Not Supported Retention Tracking Not Supported Revenue Tracking Supported Uninstall Tracking Not Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Not Supported Drag & Drop Not Supported Drill Down Not Supported Email Reports Not Supported Financial Reports Not Supported Forecasting Supported Marketing Reports Supported OLAP Not Supported Report Export Supported Sales Reports Not Supported Scheduled / Automated Reports Supported Reputation Management Features Campaign Management Not Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported Sales Force Automation Features Call Management Supported Campaign Management Not Supported Channel Management Not Supported Commission Management Not Supported Contact Management Not Supported Contract Management Not Supported Customer Database Supported Email Marketing Not Supported Field Sales Management Not Supported Lead Management Supported Opportunity Management Not Supported Performance Metrics Not Supported Proposal Generation Not Supported Referral Tracking Supported Sales Forecasting Not Supported Territory Management Not Supported Speech Recognition Features Audio Capture Supported Automatic Form Fill Not Supported Automatic Transcription Supported Call Analysis Supported Concatenated Speech Not Supported Continuous Speech Not Supported Customizable Macros Not Supported Multi-Languages Supported Specialty Vocabularies Not Supported Speech-to-Text Analysis Supported Variable Frequency Not Supported Voice Recognition Supported	Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Not Supported Payment Reminders Not Supported Recurring Appointments Supported Rescheduling Not Supported SMS Messaging Not Supported Two-Way Messaging Not Supported Contact Management Features Activity Management Supported Appointment Management Supported Contact Database Supported Contact History Supported Contact Import/Export Supported Customer Pipeline Supported Email Marketing Supported Group Management Supported Interaction Tracking Supported Lead Management Supported Prospecting Tools Supported Sales Pipeline Management Supported Search / Filter Supported Segmentation Supported Shared Contacts Supported Social Media Integration Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Not Supported Community Management Not Supported Content Syndication Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Not Supported Artificial Intelligence Not Supported Content / Blogging Platform Supported Customizable CTAs Not Supported Drip Campaigns Supported Dynamic Content Not Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Not Supported Search Marketing Not Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported Real Estate Agency Features Calendar Management Supported Client / Property Matching Supported Client Database Supported Commission Management Not Supported Contact Management Supported Contract Management Not Supported Email Marketing Supported Flyer / Catalog Printing Supported Lead Management Supported Listing Management Supported Property Database Supported Website Management Supported Real Estate CRM Features Campaign Management Supported Client / Property Matching Supported Contact Management Supported Dashboard Supported Email Marketing Supported Interaction Tracking Supported Lead Management Supported Property Alerts Supported Referral Tracking Supported Segmentation Supported Real Estate Marketing Features Advertising Management Not Supported CMA Not Supported Contact Management Supported CRM Supported Email Marketing Supported Lead Generation Supported Listing Management / IDX Supported Presentation Not Supported Reporting / Analytics Supported SEO Not Supported SMS Marketing Supported Social Media Marketing Supported Virtual Tour Not Supported Website Builder Supported Social CRM Features Calendar/Reminder System Supported Customer Support Supported Email Marketing Supported Lead Capture Supported Lead Nurturing Supported Live Chat Not Supported Marketing Automation Integration Supported Multi-Channel Social Integration Supported Social Media Monitoring Not Supported Task Management Supported
Integrations Zapier Supported BombBomb Not Supported Easyflow Supported Facebook Not Supported FullContact Not Supported Gmail Not Supported Google Workspace Not Supported LinkedIn Not Supported Microsoft Excel Not Supported Microsoft Outlook Not Supported Microsoft Word Not Supported Nekton.ai Supported Okta Not Supported Twilio Not Supported Wufoo Supported X (Twitter) Not Supported Zillow Not Supported iHomefinder Not Supported Show More Integrations View All 4 Integrations	Integrations Zapier Supported BombBomb Supported Easyflow Not Supported Facebook Supported FullContact Supported Gmail Supported Google Workspace Supported LinkedIn Supported Microsoft Excel Supported Microsoft Outlook Supported Microsoft Word Supported Nekton.ai Not Supported Okta Supported Twilio Supported Wufoo Not Supported X (Twitter) Supported Zillow Supported iHomefinder Supported Show More Integrations View All 15 Integrations
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