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About

Box helps growing businesses manage and get more value from their content on one secure AI-powered platform. Combining file sharing, document management, workflow automation, e-signature, and AI tools in one place, Box empowers teams to reduce tool sprawl and improve visibility across all their files. Organizations use Box for secure internal and external collaboration, knowledge management, contract lifecycle management, onboarding, controlled documents, and audit-ready archiving. For teams adopting AI, Box is designed to connect AI to business content with permissions, governance, and auditability in one file system. The platform also supports compliance and security needs with features such as access controls, retention, classification, and protections for regulated environments, including support for requirements such as HIPAA and FINRA.

About

Transform the way your team works together—give them a secure, shared workspace, so their ideas have a home from conception to realization. Create, collaborate, and make teamwork happen. Give your team a shared space to store, organize, and manage files to ensure seamless collaboration. Understand your team better with customizable reports including file access stats, audit trails, and more. Zoho WorkDrive meets industry-specific compliance standards such as SOC 2 Type II and ISO 27001 to ensure your data is always protected. Shape your ideas, together. Brainstorm with your team in real-time using Zoho Office Suite. File management and collaboration solution that suits any team, industry, or business size. Back up your team files offline. Always synced and always available. Our customers are working wonders with Zoho WorkDrive.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of all kinds and sizes that are interested in a secure, intelligent content platform.

Audience

A solution offering an online file management tool for teams that work together

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Individuals and Teams:

Individual: Free
Personal Pro: $14/month if billed monthly, $10/month if billed annually
Business Starter: $7/user/month if billed monthly, $5/user/month if billed annually

Businesses:

Business: $20/user/month if billed monthly, $15/user/month if billed annually
Business Plus: $33/user/month if billed monthly, $25/user/month if billed annually
Enterprise: $47/user/month if billed monthly, $35/user/month if billed annually
Enterprise Plus: $50/user/month billed annually
Enterprise Advanced: Contact for pricing
Free Version Supported
Free Trial Not Supported

Pricing

$2.50 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Box is a platform that makes it its priority to be highly secure when uploading files in it and sharing it with others inside and outside of the platform, and I like that I am able to encrypt all files for more security. When working on files inside of the software, I can easily control the security when collaborating with other members and choose what type of access everyone has. Aside from this security aspect, I also like that it's able to integrate with other well-known security tools like Cisco to ensure a better experience in terms of safety. The best functionality of Box, in my opinion, is in its collaboration features, the digital whiteboard is one of them, because it's very easy to annotate things in different manners during a meeting and build ideas with other team members where there is a big creative process going on. There is a space specifically made for creating and working together on projects and I really love that it's possible to access it on a variety of platforms without the files getting altered, the way the mobile application is designed makes it easier to work on it compared to other solutions. In addition to that, the notes feature is such a great tool to obtain a quick overview of what we'll eventually be working on in a certain project.
  • The best i like about Box is how it provides very high security for our sensitive documents. Permission management is an outstanding and fantastic feature which allows us to control who has access to what information.
  • Box makes it extremely easy to manage important and sensitive documents safely and securely in the cloud. It had a simple and user friendly interface which makes it easy to use. It's a cloud-based solution thus making it very easy to access from anywhere anytime.
  • I use Box daily and it's a brilliant and exceptional tool that allows me to easily and safely manage my documents. It has a very clean and intuitive interface making it easy to use. It provides very high security for my files and i highly recommend it.
  • I like how its advanced encryption ensures that our sensitive data is protected during storage and transfer. In addition, permissions management is another outstanding feature, as it allows us to control who has access to what information, minimizing the risk of data leaks. Box also offers flexibility in collaboration that allows teams to work together efficiently.

Cons

  • I don't have a lot of negative things to say about Box, it's a software that does what it promises, although I do have a few things that I would like to point out. Firstly, I dislike that it takes a long time to upload files to the platform, this has never happened with any other tool that requires uploading files to work on the cloud, but for some reason, it happens with Box, we usually do file back-ups from time to time and it takes so long that it becomes inconvenient at some point. Secondly, I don't like that some formats are not supported by Box and some formats are supported but the viewer makes it hard to actually work on the file. If they improve these two aspects, I feel like Box could be a top-tier tool for collaboration on the cloud.
  • There is nothing to mention as a dislike about Box. It's a brilliant and exceptional tool for document management.
  • I use Box daily and till today i haven't experienced any challenges so nothing negative to mention about it.
  • I have been using Box for years now and i can't remember anything that disappointed me so nothing to dislike.
  • While Box is a powerful tool, we have experienced that syncing large files is sometimes slow, which can affect operational efficiency.

Pros & Cons from Real Users

Pros

  • Zoho Docs is an infallible platform that will help you to have a correct administration of each of your documents, in addition, this platform will also help you to have a correct edition of documents, either individually or in a group, it offers advanced tools that will help you to create a personalized document with the support of your colleagues in real time. Actually, the vast majority of features and functions offered by this platform were positive, below, I will mention the most outstanding positive feature for me. 1.- One of the main features that I liked about this platform is the document conversion, this conversion allows you to convert a .Word document into a PDF document, it also allows you to convert documents such as PowerPoint and many others, including Excel documents. There is a great variety of document formats that allows this platform to modify them or convert them to other types of document formats, this function is very important when transferring a document, since on some occasions you want to transfer it through a type of PDF file or some other type of file. This is the most important function that this platform has and the one that I liked the most. 2.- Another thing that I like about this platform is that it has a version control of each document, for example, by accessing the versions section of a specific document, you will be able to see old versions of the document, with information that has been written on specific days and times, you will be able to get much older versions of the document that I am using. This function is very useful when some information is deleted from the document due to an error, you can access this section and recover that information in a matter of seconds, in addition, having several versions of a document helps you to have an administration of the information that the document has in a much simpler way. 3.- The search system works wonderfully, in addition, you can have a much more personalized and complete search which will help you find specific texts thanks to the advanced search engine. The search system is very well used within this platform, you can search for exact words that are repeated within a document or you can also search for a complete text within this search engine. 4.- I also loved the real-time document editing system with the collaboration of colleagues. This platform also works in an integrated and synchronized way with Zoho services, so you will have all your employees' contacts at hand. This integration helps you to add new collaborators and editors to a document that you have stored within it, by adding them, they will be able to make all kinds of changes and you will see it in real time, as well as each of the changes that you make. within the file, they will be able to view it in real time. Collaborative document editing with colleagues and employees is great. 5.- This platform also has a content publication function, this function helps you upload any type of document to a network that helps you share this file with many more people. For example, if you have recently uploaded a document, you can share it using a direct link and many people will be able to interact with that document, they will be able to view it, make comments, share it on a social network and much more. In addition, with this content publication function you will also be able to see in real time the number of people who have interacted with previously published content, you will be able to see how many views it has had since it was published, as well as how many interactions or comments it has had.
  • I like that Zoho Docs is very versatile and offers many features when it comes to anything having to do with documents, it offers the ability to create different types of documents such as spreadsheets or text only documents, as well as beautiful presentations that enhance information and display them in an intuitive way without much effort, it has many tools that feel like using a regular desktop office solution but it is web-based, making thing easier and quicker since it is saved on the Zoho ecosystem and it is automatically saved without me having to repeat this task after a few minutes, saving me a lot of time and worries. Its sharing tools are extremely helpful and they are very convenient when working on a file, it lets me share the file to different sources without needing to export it and send it via email, which helps me track who I have sent different files to and help keep security levels high. ZohoDocs allows me to track user activity, helping me understand what changes are being made on many documents and which person made which change, helping me allocate different tasks to different members of our organization and know what work is being done through real time updates that the solution provides. Collaboration is also very nice with Zoho Docs, it has many features that help our team work on the same documents without one needing to close the file, it automatically updates with every word written and every change made while simultaneously working on documents or spreadsheets, this boosts productivity and workflow as a team because it allows collaboration to be possible at all times and it is not limited to one person at a time, making things easier for members who are working at the same time or are completing tasks together as a team. It also allows for open discussions about certain files to happen without needing to leave the solution, which is helpful because it is entered in the activity record to track everything. Also, its security levels are very high and standard in this document sharing solution, files can be customized to be only viewed by certain people and to be only shared with certain people, this helps keep data private and without risks of important and crucial data being leaked, this solution values privacy within the organization and it is something that comes in handy when sharing files and creating them having these different settings in mind.
  • Zoho Docs It is magnificent to have a correct administration of all types of documents, the way in which you can edit, share and create all types of documents online thanks to this platform is incredible, you will have to say goodbye to all those applications downloaded once for your computer to help you edit documents, with only this application you will be able to avoid all types of documents in any format, since its viewing capacity is much broader. The most positive things about this platform are: 1.- It has immediate compatibility with all types of document formats, in this way you can insert any type of note, Microsoft Word document, PowerPoint, Excel and many more, just by entering the document on the platform you can edit it online In addition, you will be able to use this application to edit several documents simultaneously with the same platform. This editing platform is very advanced, the document compatibility is what has impressed me the most, no matter what document format it is in, you will still be able to avoid it thanks to this platform. 2.- Its operation is online, you will not have to download any application to use it, in addition, this is really beneficial since by simply uploading the corresponding file, you will be able to edit it online without having to download anything to your computer. 3.- It is linked perfectly with the Zoho Network, so if you have all your contacts added to this network, everyone will be able to view the shared files or documents that you are meditating within this platform, this is without a doubt. It's certainly fantastic since when you save a document and finish editing it, you can share it with your contact list in a matter of seconds, you just have to modify the privacy and viewing permissions of this document and immediately your colleagues or employees will be able to view the document correspondent. 4.- The measurement tools are complete at all times, edited PowerPoint, Excel or Word files, obtained tools that are quite good and that currently have the Microsoft Office platform, this is without a doubt fantastic since I can use all these online tools without the need to download any application thanks to using this platform. I can have unlimited access to all these tools to edit my documents online. 5.- Its general operation and the agility with which it works is what has impressed me the most, since it can avoid all types of documents regardless of the amount of information or images they have, you will obtain the same fluidity as this platform in line does not consume many resources of your computer, so it is great to use them on any type of computer regardless of its characteristics.
  • The thing I like most about Zoho Docs is that I can store almost every file type. I can then sync them to my PC or my phone so I can access them from anywhere.
  • You can upload files and collaborate on them with other people by adding them through their email. It's available on mobile so you can edit on the go. Other than documents and other things like spreadsheets, you can upload pictures too. Files can be set for being available offline.

Cons

  • Zoho Docs is a service that is very worthwhile, the ability that this platform has shown to have for editing documents is incredible, never before has it authorized a document management platform that was so complete, with advanced features and tools that allow editing a document from any device, in addition, with the collaboration of the work team. Below I will mention some of the negative things that came up during my experience. 1.- This platform needs to improve the application for mobile devices, I consider that the management and editing of documents from the version for mobile devices is quite inconvenient and needs to be used, the way in which each one of them is accessed has to be modified. the editing and writing tools, as well as the synchronization system between devices has to be improved, I have noticed that when modifying some information of a document from the computer, these changes take additional time to appear from the version for devices mobile, so it is very necessary that this application be used in a general way, improving the editing of documents and optimizing the synchronization between various devices. 2.- It is not possible to modify in any way the pan in general where you view each of your documents, all the documents that you store remain in a panel that is totally predetermined, you will not be able to modify the interface, change its color or make changes so that you can change the way documents are displayed. It is very important that a function be implemented to modify the general document viewing panel, this would help us to organize another document in a much more original way, in addition, it would allow us to greatly improve our community within the platform, despite the fact that currently we do not feel uncomfortable, we consider that it is very necessary that there are functions to modify the user experience. 3.- The free trial for new users is also quite limited, offering only 5 GB of document storage, also, it does not allow to create many folders within this free trial, therefore, I do not recommend it at all, since they will only have access to some of the benefits offered by this platform. It is really necessary to implement a free trial that is capable of strengthening the user's knowledge and that the user adapts to each of the platform's features, the current free trial is quite limited in general.
  • Zoho Docs is a software that is very versatile and offers many features for a very affordable price in comparison to other competitors, and it integrates with many other Zoho products in the cloud, however, it comes with many disadvantages such as the fact that it becomes slow at times when managing a couple of files at the same time, it will take a longer time to load than usually and it will slow down the process of editing because of the loading time of the tools. For the presentations, there are not many nice templates to choose from that feel professional enough for our business presentations, so I have had to start from scratch instead of being able to use the help of a pre-built template that suits my needs, they should include a lot of templates that are varied and differ from needs and theme, because this way it will be a lot easier to get the information across and being able to present it in a proper way, facilitating the digestion of the information being presented thanks to the templates and saving me a lot of time that I can put into providing more products for the customers.
  • During my experience, I have noticed several negative factors that I really did not like about this platform, and that should be corrected as soon as possible to allow users to have a more complete and positive experience. The things that I disliked the most about this platform are: 1.- Currently it does not have any type of auto-save tool, this means that if you are writing any information or writing a document, you must take the corresponding precautions to avoid losing this information due to an unexpected interruption, be it an Internet interruption or interruption of your computer, you must save the file manually to avoid future loss of information. This is a very serious negative factor that directly affects the user experience, so I hope that an auto-save system will be implemented to allow the saving of information in an automated way. 2.- Another of the negative things about this platform is that you cannot modify the display or the main panel of it, it is a negative factor because sometimes there are some users who want to modify their main panel and modify the display of their files, it would be excellent if the visualization has been modified freely, currently you only have a general visualization, where all the folders and documents that you have stored are shown, you can modify this visualization to your liking. 3.- The free trial of this platform is very limited with respect to the storage space it has to store the number of documents you want. This is a very serious negative factor, since there are users within this platform who would like to enjoy more storage space to edit several documents simultaneously.
  • There is not much that I do not like about Zoho Docs other than the price can be a bit expensive when needing additional drive space.
  • Unlike other products by Zoho, this one seems lacking, especially on the mobile side of things. It's got issues with organizing files effectively and looks like a mess on a phone. It feels almost like an after thought compared to all of Zoho's other products. Sometimes the app has issues opening or freezes.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Box
Founded: 2005
United States
www.box.com

Company Information

Zoho
Founded: 1996
United States
www.zoho.com/workdrive/

Alternatives

pCloud Business

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Categories

Categories

Cloud Storage Supported
Collaboration Supported
File Sharing Supported

Cloud Storage Features

Access Control Supported
Archiving & Retention Supported
Backup Supported
Data Migration Supported
Data Synchronization Supported
Encryption Supported
File Sharing Supported
Version Control Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Supported
Video Conferencing Supported

Content Collaboration Features

Client Portal Supported
Cloud Storage Supported
Digital Asset Management Supported
Document Creation / Editing Supported
Document Management Supported
Electronic Signature Supported
Feedback Management Supported
File Sharing Supported
Messaging / Discussion Supported
Real-Time / Interactive Editing Supported
Roles / Permissions Supported
Search Supported
Version Control Supported
Video / Image Editing Supported
Workflow / Approval Process Supported

Document Collaboration Features

Access Control / Permissions Supported
Autosave Supported
Chat / Messaging Not Supported
Cloud Storage Supported
Comments / Annotations Supported
Edit / Change Tracking Supported
Electronic Signature Supported
Multiple File Formats Supported
Pre-made Templates Supported
Search Supported
User Tagging Supported
Version Control Supported
Workflow / Approval Process Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported

Digital Asset Management Features

Asset Categorization Supported
Asset Library Supported
Asset Sharing Supported
Brand Control Not Supported
Customizable Branding Supported
File Conversion Not Supported
Metadata Management Supported
Mobile App Not Supported
Reporting/Analytics Supported
Search Within Document Supported
Search/Filter Supported
Version Control Supported
Watermarking Supported
Workflow Management Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Supported

Enterprise Content Management (ECM) Features

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Supported
Digital Asset Management Supported
Document Management Supported
Electronic Signature Supported
Information Governance Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Virtual Data Room Features

Anonymity Management Supported
Audit Trail Supported
Collaboration Supported
Data Protection Supported
Data Storage Management Supported
Document Tagging Supported
Due Diligence Management Supported
Procurement Management Supported
Project Management Supported
Role-Based Permissions Supported
Secure Preview Supported

Cloud Storage Features

Access Control Not Supported
Archiving & Retention Not Supported
Backup Supported
Data Migration Not Supported
Data Synchronization Supported
Encryption Not Supported
File Sharing Supported
Version Control Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Supported
Video Conferencing Not Supported

Document Management Features

Access Controls Not Supported
Archiving & Retention Not Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Not Supported
Document Assembly Not Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Not Supported
Document Indexing Not Supported
Document Retention Not Supported
Electronic Signature Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Not Supported

Integrations

AeroFTP Supported
Axis LMS Supported
DoorLoop Supported
RcloneView Supported
Truto Supported
Zoho Directory Supported
Zoho Marketing Automation Supported
Affinda Supported
Convertr Supported
FLIP Supported
Interact Software Supported
MindScroll LMS Supported
Nexpose Supported
Onna Supported
Rose Rocket Supported
SQL Backup Master Supported
ServiceNow Supported
SurveyMethods Supported
Vablet Supported
dexi.io Supported

Integrations

AeroFTP Supported
Axis LMS Supported
DoorLoop Supported
RcloneView Supported
Truto Supported
Zoho Directory Supported
Zoho Marketing Automation Supported
Affinda Not Supported
Convertr Not Supported
FLIP Not Supported
Interact Software Not Supported
MindScroll LMS Not Supported
Nexpose Not Supported
Onna Not Supported
Rose Rocket Not Supported
SQL Backup Master Not Supported
ServiceNow Not Supported
SurveyMethods Not Supported
Vablet Not Supported
dexi.io Not Supported
Claim Box and update features and information
Claim Box and update features and information
Claim Zoho WorkDrive and update features and information
Claim Zoho WorkDrive and update features and information