Blissfully

Blissfully

Blissfully Tech
VIZOR

VIZOR

Vector Networks
+
+

Related Products

  • Setyl
    48 Ratings
    Visit Website
  • EZO AssetSonar
    118 Ratings
    Visit Website
  • Freshservice
    2,139 Ratings
    Visit Website
  • 10Duke Enterprise
    8 Ratings
    Visit Website
  • gPanel
    69 Ratings
    Visit Website
  • Josys
    263 Ratings
    Visit Website
  • Nalpeiron Zentitle
    31 Ratings
    Visit Website
  • Intellimas
    30 Ratings
    Visit Website
  • Uniqkey
    182 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,286 Ratings
    Visit Website

About

Manage all your technology assets and workflows in one comprehensive IT platform. Hundreds of companies across industries manage their IT with Blissfully, including tons of top tech companies. SaaS Management and SO much more. Blissfully helped create and still leads the SaaS management category, though we see it as a part of a broader IT platform. Blissfully brings together traditionally disparate data and systems into one comprehensive IT platform. Earning and maintaining our customers' trust is our top priority. We invest heavily in policies and controls, technical security, and a culture of vigilance. Create and maintain a single source of truth for technology. Define and execute consistent IT processes. Engage and empower everyone in your organization. Build and ensure confidence through consistent execution.

About

VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes that need a powerful SaaS and IT management platform

Audience

VIZOR is ideal for companies looking for a ITIL Certified Solution to effectively manage all IT assets including computers, Chromebooks and software licenses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$2.00/year/user
Per employee or computer
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.7 / 5
ease 3.3 / 5
features 4.3 / 5
design 3.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • Seamless integration with Google Admin. Efficient tracking of repairs. Ability to link repairs of specific assets to staff and students. Improved inventory tracking and management efficiency compared to previous systems.
  • Vizor is extremely customizable, allowing our team to create a program tailored exactly to the operations and protocols of our organization. Setup was easy through our Google integration, and support is very responsive. The system is a very robust, easy to use and comprehensive ticketing and asset management system.
  • Great sales presentation. They do a good job on the demonstration. Very friendly sales people, way more responsive that their support.

Cons

  • There are some minor interface challenges, but they're easily outweighed by the platforms capabilities
  • Our hope is for the product to eventually incorporate receiving alerts when devices or user generates repeat tickets to help us develop intervention strategies.
  • They say that they offer a 30 refund window. However, their implementation process is terrible. We had two weeks of no communication for the roll out. We decided to cancel and they refused to refund after 30 days because, in their words, the issue wasn’t the performance of the product but their lack of communication. To me they are one and the same. Also, the UI and UX are terrible. Their documentation is an 800+ page PDF. Some customization required support involvement which I get, but we happen to need to frequently modify things that only support can modify and that’s just too inflexible for us.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Blissfully Tech
Founded: 2016
United States
www.blissfully.com

Company Information

Vector Networks
Founded: 1992
United States
www.vizor.cloud

Alternatives

gPanel

gPanel

Promevo

Alternatives

Freshservice

Freshservice

Freshworks
Alloy Navigator

Alloy Navigator

Alloy Software
GLPI

GLPI

TECLIB

Categories

Categories

CMDB Supported
Help Desk Supported
Issue Tracking Supported
IT Management Supported
IT Service Supported
ITSM Supported
License Management Supported
Network Discovery Supported
SaaS Management Supported
Service Desk Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

License Management Features

Automatic SKU Recognition Not Supported
Central LM Server Not Supported
Copy Protection Not Supported
History Tracking Supported
Node Management Not Supported
Online Activation Not Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Not Supported
Trial License Not Supported

SaaS Management Features

License Management Supported
Onboarding Supported
Renewal Management Supported
SaaS Operations Management Supported
Shadow IT Detection Supported
Spend Management Supported
Subscription Management Supported
Usage Tracking / Analytics Supported
Vendor Management Supported

Vendor Management Features

Audit Management Supported
Contact Management Supported
Customer Database Supported
Self Service Portal Not Supported
Supplier Master Data Supported
Transaction History Supported
Vendor Maintained Profiles Not Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Not Supported
Vendor Qualification Tracking Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

License Management Features

Automatic SKU Recognition Supported
Central LM Server Supported
Copy Protection Not Supported
History Tracking Supported
Node Management Supported
Online Activation Supported
Portable License Supported
Sarbanes-Oxley Compliance Supported
Timing Rights Supported
Trial License Supported

SaaS Management Features

License Management Supported
Onboarding Supported
Renewal Management Supported
SaaS Operations Management Supported
Shadow IT Detection Supported
Spend Management Supported
Subscription Management Supported
Usage Tracking / Analytics Not Supported
Vendor Management Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Supported
IT Asset Management Supported
License Management Supported
Performance Management Supported
Relationship Mapping Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Supported
Scheduling Supported
Task Management Supported

Service Desk Features

Change Management Supported
CMDB Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Supported
Remote Control Supported
Self Service Portal Supported
SLA Management Supported

Integrations

Google Workspace Supported
Amazon Web Services (AWS) Not Supported
ClickUp Supported
Cognito Forms Supported
Confluence Supported
FlowForma Supported
Freshservice Supported
Idea Drop Supported
Lansweeper Not Supported
Livestorm Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Microsoft Dynamics GP Not Supported
Microsoft Excel Not Supported
Microsoft Intune Not Supported
Microsoft Outlook Supported
PowerSchool Not Supported
PowerSchool SIS Not Supported
QuickBooks Online Supported

Integrations

Google Workspace Supported
Amazon Web Services (AWS) Supported
ClickUp Not Supported
Cognito Forms Not Supported
Confluence Not Supported
FlowForma Not Supported
Freshservice Not Supported
Idea Drop Not Supported
Lansweeper Supported
Livestorm Not Supported
Microsoft 365 Supported
Microsoft Azure Supported
Microsoft Dynamics GP Supported
Microsoft Excel Supported
Microsoft Intune Supported
Microsoft Outlook Not Supported
PowerSchool Supported
PowerSchool SIS Supported
QuickBooks Online Not Supported
Claim Blissfully and update features and information
Claim Blissfully and update features and information
Claim VIZOR and update features and information
Claim VIZOR and update features and information