NEMT Platform

NEMT Platform

Yamsol LLC
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About

Bambi is an AI-powered dispatch and scheduling platform for non-emergency medical transportation (NEMT) companies, that helps NEMT dispatchers and drivers communicate, optimize trips, and manage their routes and riders in real-time. Bambi is the NEMT One Click Wonder. Powered by AI, simply click the "Run Bambi Run" button to optimize all your scheduling and dispatching assignments. Effortlessly assign 1 Trip or 1000 Trips Auto-Magically. Bambi’s AI algorithms analyze your NEMT trips and recommend the optimal trip assignments (and re-assignments) for your fleet. No more manual processes. No more figuring out who should take what trips. Fewer Headaches, More Revenue. NEMT owners love that Bambi drives more revenue with minimal onboarding and an intuitive platform and APP. Bambi makes NEMT Dispatchers' and Drivers' Lies Easier. Bambi streamlines communication including arrival time for accurate journey records, route analysis capabilities, and overall trip performance.

About

NEMT Platform is an AI-powered Automated Traffic Management System built exclusively for Non-Emergency Medical Transportation providers, brokers, and healthcare organisations. It centralises scheduling, dispatch, routing, billing, compliance, communication, and member care into one connected system, replacing manual workflows and disconnected tools. The platform includes dedicated Provider, Broker, and Corporate Panels, the NEMT Max Driver App for real-time trip execution, live member tracking links, and OLIVIA, an AI Receptionist that handles calls, trip booking, ride status, cancellations, and updates automatically. AI-assisted dispatch and routing improve on-time performance, reduce delays, and increase driver productivity while keeping full dispatcher control. NEMT Platform integrates directly with leading brokers such as Modivcare, MTM, Call the Car, and others, supporting automated trip imports, live syncing, and streamlined billing through EDI and CMS-1500 workflows

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

NEMT, Non-emergency medical transport, medical transportation, NEMT Brokers, NEMT Operators, NEMT Drivers, and NEMT Oweners.

Audience

NEMT Companies, Transportation Providers, Dispatch Cab Companies, Independent Drivers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69/month/vehicle
Free Version Not Supported
Free Trial Supported

Pricing

$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customizable data exports for analytics and insights Very easy to user for drivers Trip requests and scheduling is very well integrated
  • Bambi makes managing our non-emergency medical transportation operations much easier. The platform helps us organize assigned trips, coordinate drivers, monitor trip status, and keep important transportation information in one place. It is user-friendly, dependable, and has helped our team improve communication, scheduling, and daily efficiency.
  • Th ease of use and the customer support is top tier! The team at BAMBI takes the time to make sure the companies understand how to use the software. You don't feel like you have to figure it out alone.
  • Where do I start! 1. I am new to the area, and I could not do this business without it. 2. The online platform creates a seamless network that all of drivers can communicate with our team, and also our riders!
  • Excellent UX/UI Design The best Customer support team Fast and easy solution to questions from the team.

Cons

  • Pricing could be better Overall no issues with the platform
  • Occasionally, the platform may experience minor delays or require refreshing before updated trip information appears. We would also appreciate additional reporting and customization options, but these issues have not significantly affected our overall positive experience.
  • Nothing at the moment. We are new to the NEMT business and BAMBI has been a very useful tool that has made understanding the requirements in this industry simple to navigate,
  • I wish you didn't have to utilize maps outside of the app.
  • Adding support for multiple languages. More customization for reports

Pros & Cons from Real Users

Pros

  • High uptime, robust functionality, and responsive customer support make it a reliable choice for managing NEMT operations.
  • Quick dispatch times and exceptional interface ease simplify coordination. Comprehensive Reporting Features.
  • A comprehensive, brief and user friendly dispatch software for fast and effective transport business for a conventional cab or NEMT services end users. Flexible to be used (with same one time sign up) on desktop, tablets and smart phones and all make and models. Maintains a constant update for confident and reliable reports and returns. Equipped with gadgets required by the business owners to meet their extensive needs as a complete value added product all in one.

Cons

  • Limited integration options compared to other platforms.
  • Regular updates require downtime, ensuring the system stays cutting-edge.
  • An introduction is required in surge scenarios for drivers payment system.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bambi
Founded: 2022
United States
www.hibambi.com

Company Information

Yamsol LLC
Founded: 2018
United States
nemtplatform.com

Alternatives

Alternatives

NovusMED

NovusMED

Momentm

Categories

NEMT Supported

Categories

NEMT Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Not Supported
Import / Export Data Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Not Supported
Import / Export Data Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

Google Maps Not Supported
NovusMED Supported
Twilio Not Supported

Integrations

Google Maps Supported
NovusMED Not Supported
Twilio Supported
Claim Bambi and update features and information
Claim Bambi and update features and information
Claim NEMT Platform and update features and information
Claim NEMT Platform and update features and information