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About

BILT is a customer experience platform that provides official 3D interactive instructions with voice, text, and animated guidance for thousands of products from hundreds of brands. Its 3D interactive Intelligent Instructions help users assemble, install, set up, maintain, train, and repair products with less guesswork and more confidence. It begins with a product overview that shows how many people, how much time, and how many steps are required, along with the tools needed and parts included. Users can follow guided steps, listen to voice instructions, read text guidance, replay steps instantly, tap any part for more information, and zoom or rotate animated 3D images to see the product from every angle. For brands and service teams, BILT helps customers maintain and repair products faster, reduce risk, lower service costs, reduce warranty claims, and improve the overall setup experience.

About

Partful is a 3D Explosion Parts Catalog and Work Instructions Platform. Wow your customers, dealers and end-users with the sleekest part ordering experience. Showcase your products and parts in stunning 3D. Let your customers and dealers instantly find the right parts and click to order in one exploded view. No more incorrect orders, only a superior customer experience. Our customers include Lotus Cars, IDEX, Lear Corporation, Maeving, BRP and more. Our Work Instructions let you customise and provide your end users a unique training experience in stunning 3D. It allows your end users to instantly find the right instructions and steps. Say goodbye to digging through stacks of PDF manuals trying to match things up. And say hello to an immersive training experience at your finger tips.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Manufacturers, retailers, educators, and service teams that need interactive 3D instructions to improve assembly, training, maintenance, and repair experiences

Audience

Original Equipment Manufacturers, Head of After Sales, Parts Managers, Aftermarket Manager, Technical and Services, Maintenance

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

Essential, Standard (Order form), Accelerate (Full e-commerce), Market Leader (Enterprises)
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Ease of use, by being able to search a part number or by being able to zoom in and out of machinery, to locate individual parts.
  • The three dimensional machine pictures are very easy to navigate and makes finding parts required quick and easy. Also being able to have both look up and ordering in one site is great.
  • Ease of use is amazing and don’t have to deal with people on the phone. Such quick delivery and easy to add parts to the cart!
  • Easy to find categories you need, 3d parts diagrams really good to see complete breakdown of parts and identifying whats needed.

Cons

  • When zooming in and out, and moving the screen around it can be sensitive and go too far in occasionally.
  • With slower Internet connection the more detailed pictures can be slightly sluggish to respond.
  • The other products that I own isn’t on the site but I think they will be added. Other than that It was so easy to use!
  • Sometimes hard to control the movement of the diagrams.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BILT
Founded: 2015
United States
biltapp.com

Company Information

Partful
Founded: 2017
United Kingdom
partful.io

Alternatives

Alternatives

Workflo

Workflo

SamsonVT
Procify Workflow

Procify Workflow

GE Vernova
PartGrid

PartGrid

Partgrid.ai
WorkfloPlus

WorkfloPlus

Intoware
Intelli Catalog

Intelli Catalog

Intellinet Systems

Categories

Work Instructions Supported

Categories

3D Parts Catalog Supported
Engineering Supported
Work Instructions Supported

Work Instructions Features

Branding & Style Sheets Supported
Content Management System Supported
Drag and Drop Not Supported
Dynamic Tags Not Supported
Employee Feedback Not Supported
Guide Approval Workflows Not Supported
Media Editor Not Supported
Multi-Brand Publishing Not Supported
Rich Text Editor Not Supported
SSO (SAML) Supported
Translations Supported
User Management Supported
Version Control Not Supported

Integrations

BigCommerce Not Supported
Salesforce Not Supported
Shopify Not Supported
Teamcenter Not Supported
Zuper Not Supported

Integrations

BigCommerce Supported
Salesforce Supported
Shopify Supported
Teamcenter Supported
Zuper Supported
Claim BILT and update features and information
Claim BILT and update features and information
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Claim Partful and update features and information