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About

AvidXchange modernizes how middle market businesses manage expenses and payments with AI-enhanced software and support from real people. With 25 years of experience, our solutions automate manual tasks, reduce costs, and streamline your AP process, so you can focus on what matters most. Featuring one of the largest supplier networks in the middle market, AvidXchange offers in-depth industry expertise across real estate, community association management, healthcare, hospitality, education, hospitality, and nonprofits, as well as construction, financial services, and media through the acquisition of Core Associates, BankTEL, and FastPay. Why AvidXchange? - Trusted by 8,000+ businesses to digitize and automate AP workflows - 1.2 million suppliers paid through the AvidPay Network in the last five years - 240+ accounting system and ERP integrations Increase efficiency, visibility, and control in your AP process. Learn more at avidxchange.com

About

MetaViewer is essential for companies looking to eliminate manual data entry, cut costs, and go fully paperless with an automation solution that easily expands across the entire enterprise. MetaViewer is a state-of-the-art document management/AP automation solution that is built to meet the needs of modern business. MetaViewer integrates with ERP systems including Microsoft Dynamics, helping end-users perform everyday tasks with greater proficiency and accuracy; and adapts to your unique business rules and processes. Greater control over your financial processes is the name of the game. Automation enables insight so you can improve your spend management. Executives have a complete and detailed view of financial processes, from invoice to payment, allowing better data-driven decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Middle-market businesses looking to automate their AP processes

Audience

Organizations looking for an Accounts Payable automation Solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.3 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • AvidXchange has several standout features that make it a popular choice for accounts payable automation - collectively help businesses save time, reduce costs, and improve overall efficiency.Extensive Integrations integrates well with various accounting and ERP systems, making it adaptable to different business environments
  • I really like the ability to process AP while not physically on location. In a hybrid work environment, it is seamless and managers can sign off on invoices no matter where they are. I also like that there is a digital records trail of the invoices, approvals, and processing. This has been incredibly helpful during audit season.
  • Easy to use, much easier and quicker than processing manual checks! Avid helps with setup and got everything integrated with our software Vantaca
  • I like AvidXChange for its efficiency in processing invoices and payments. It streamlines my workflow, reducing manual data entry and errors. I also appreciate its tracking features, which make it easier to monitor approvals and expenses.
  • Avid provides real time Date and updates. Prevents loss of invoice and miscommunication between everyone involved in the workflow.

Cons

  • While AvidXchange has many strengths, there are a few areas where users in my office experienced challenges - Mobile App currently lacks a dedicated mobile app, which can be inconvenient for users who need to manage accounts payable on the go
  • There were some calls to our community partner vendors informing them of the ability to receive payment via ACH, where the person reaching out made it sound like ACH payments were the only option. I had to clarify with our partners that paper checks were an option, but they were under the assumption after the communication that their only option was to accept the ACH form of payment and pay a fee. I reached out to sales and they said this was unacceptable and they would rectify the situation. Since then, I have not received any more complaints.
  • Sometimes if a vendor doesn't receive the check, that creates a hassle as the funds have already been withdrawn from the account. Have to create a stop pay and wait for funds to be returned first before re-issuing new check.
  • I found AvidXChange to be somewhat slow at times, which can be frustrating when processing multiple invoices. The interface isn't always the most user-friendly, and searching for specific invoices or payments could be tedious.
  • Avid does not have a good customer service team to answer unrecognized charges

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AvidXchange
Founded: 2000
United States
www.avidxchange.com

Company Information

MetaViewer
United States
www.metaviewer.com

Alternatives

Alternatives

Tungsten AP Essentials

Tungsten AP Essentials

Tungsten Automation

Categories

Categories

Accounts Payable Supported
AP Automation Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Not Supported
Check Writing Not Supported
Duplicate Payment Alert Not Supported
Fraud Detection Supported
General Ledger Entry Not Supported
Vendor Management Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Not Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Not Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Not Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Integrations

Microsoft Dynamics 365 Finance Supported
AccountMate Supported
AppFolio Property Manager Supported
BRIX Supported
CINC Systems Supported
CTI Cloud Supported
Certinia Financial Management Cloud Supported
ComputerEase Supported
Condo Manager Supported
Entrata Supported
Microsoft Dynamics 365 Not Supported
Microsoft Dynamics SL Not Supported
NetSuite Supported
Propertyware Supported
QuickBooks Enterprise Supported
QuickBooks Online Advanced Supported
Rent Manager Supported
Sage Intacct Supported
Smartwebs Supported
Vantaca Supported

Integrations

Microsoft Dynamics 365 Finance Supported
AccountMate Not Supported
AppFolio Property Manager Not Supported
BRIX Not Supported
CINC Systems Not Supported
CTI Cloud Not Supported
Certinia Financial Management Cloud Not Supported
ComputerEase Not Supported
Condo Manager Not Supported
Entrata Not Supported
Microsoft Dynamics 365 Supported
Microsoft Dynamics SL Supported
NetSuite Not Supported
Propertyware Not Supported
QuickBooks Enterprise Not Supported
QuickBooks Online Advanced Not Supported
Rent Manager Not Supported
Sage Intacct Not Supported
Smartwebs Not Supported
Vantaca Not Supported
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Claim AvidXchange and update features and information
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