XCALLYXenialab
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Related Products
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About
AutoReach is a high volume power dialer for the modern sales team that believes the customer journey starts on the first call. Increase connect rate by 30% and talk time by 300% per hour for more quality conversations with prospects. AI powered dial list generation + prioritization. Power, Preview, Blended, and Predictive Dialing Modes. Easily switch between dialing modes best suited to your processes. Deploy in minutes to sales reps that are instantly more prepared to personalize the next call with familiar Salesforce usability.
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About
XCALLY is a simple, scalable and fast to deploy Omnichannel Contact center software.
In addition to Omnichannel modules, it provides lots of tools fundamental for your call center activities:
- IVR designer, Predictive Dialer, Scripting tool, Dashboards, Realtime panels and Analytics for administrator and supervisors;
- WebRTC, Windows softphone and Omnichannel unified web GUI for agents.
XCALLY is integrated via API with several external products, providers and technologies, like CRM, ticketing systems, AI tools, bots, TTS, ASR, social media and messaging apps.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Sales teams that need a powerful sales dialer
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Audience
XCALLY is the complete solution for Omnichannel call centers and contact centers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAutoReach
Founded: 2017
United States
autoreach.io
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Company InformationXenialab
Founded: 2007
Italy
www.xcally.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Not Supported
Call Recording
Not Supported
Call Reporting
Not Supported
Call Scripting
Not Supported
Lead Management
Not Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Not Supported
Progressive Dialer
Supported
Surveys
Not Supported
Predictive Dialer Features
Call Monitoring
Not Supported
Call Recording
Not Supported
Call Results
Not Supported
Call Transfer
Not Supported
Callback Scheduling
Not Supported
Campaign Specific Caller ID
Not Supported
Contact Management
Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Not Supported
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Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Not Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Not Supported
Contact Management
Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Lead Capture
Not Supported
Lead Management
Not Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
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Integrations
Salesforce
Supported
Amazon Lex
Not Supported
Chatdesk
Not Supported
Dialogflow
Not Supported
Dialpad Connect
Supported
Dialpad Support
Supported
Freshdesk
Not Supported
Freshsales
Not Supported
Plivo
Not Supported
Salesloft
Supported
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Integrations
Salesforce
Supported
Amazon Lex
Supported
Chatdesk
Supported
Dialogflow
Supported
Dialpad Connect
Not Supported
Dialpad Support
Not Supported
Freshdesk
Supported
Freshsales
Supported
Plivo
Supported
Salesloft
Not Supported
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