Timeline

Timeline

OrbitalOne
+
+

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About

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

About

Collect and take action on client feedback. Collect and transform feedback into powerful momentum for your web and design projects. All feedback is tied directly to the code behind the commented-on element, so you can see exactly what your client is referring to, eliminating confusion & saving time. In Timeline, web and design projects are simply projects, and you can have as many as you want. Each of your projects can have multiple stages or revisions, represented as "Events". It is these Events which enable you to collect feedback on a particular website, web application, graphic, or one of many other supported formats. Get the most out of Timeline by connecting your favorite project management and communication tools. Receive notifications about your team and client's activity, create new tasks from feedback, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

All types of entrepreneurs, product managers and customer support managers

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$12.00/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AskNicely
Founded: 2014
New Zealand
www.asknicely.com

Company Information

OrbitalOne
Founded: 2017
United States
www.timeline.io

Alternatives

Alternatives

SOMTAB

SOMTAB

SOM
Delighted

Delighted

Qualtrics
SurveyOL

SurveyOL

SurveyOL.com

Categories

Customer Feedback Supported
Employee Survey Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported

Categories

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Slack Supported
Asana Not Supported
Chattermill Supported
ChurnZero Supported
ClientSuccess Supported
Cliniko Supported
Commerce.AI Supported
Freshsuccess Supported
HubSpot Customer Platform Supported
Intercom Supported
JobAdder Supported
Salesforce Agentforce Marketing Supported
Shopify Supported
Stackreaction Supported
Style Intelligence Supported
WordPress Not Supported
Workato Supported
Wufoo Supported
Xplenty Supported
Zoho Desk Supported

Integrations

Slack Supported
Asana Supported
Chattermill Not Supported
ChurnZero Not Supported
ClientSuccess Not Supported
Cliniko Not Supported
Commerce.AI Not Supported
Freshsuccess Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
JobAdder Not Supported
Salesforce Agentforce Marketing Not Supported
Shopify Not Supported
Stackreaction Not Supported
Style Intelligence Not Supported
WordPress Supported
Workato Not Supported
Wufoo Not Supported
Xplenty Not Supported
Zoho Desk Not Supported
Claim AskNicely and update features and information
Claim AskNicely and update features and information
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