FollowMyHealth

FollowMyHealth

Veradigm
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About

Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Provider Customers

About

FollowMyHealth® is a mobile-first, enterprise patient engagement solution for providers, hospitals and health systems that would like to promote healthy patient populations and manage quality. Serving the ambulatory and acute care environments, FollowMyHealth is a customizable patient engagement platform that helps organizations adapt to the evolving healthcare environment, by redefining how healthcare professionals interact with their patients. We believe the solution to ambulatory and hospital patient engagement is simple, create an experience where patients can participate actively in their care on the devices that they use every day. Veradigm technology enables timely and relevant conversations that make the patient an active part of their care. We equip our clients with the tools they need to deliver a patient experience that includes personalized content throughout the entire care journey, at the right time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms

Audience

Hospitals and healthcare providers seeking a patient engagement solution to promote healthy patient populations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing. If you want your patients to think that you are incompetent and cheap, then this is the software program for you!

Cons

  • Every time I try to contact my provider through the portal I get a "Message Delivery Failure". I have told them a few times, that what ever they paid for this software was too much. Why would I trust them with my medical data, if they cannot even send a email! If you have two different Providers using the same software, you never get the one that you wanted and there is no easy way to navigate to their site. You have to request permission from that Provider to gain access again. Only to get a "Message Delivery Failure" when you try to contact them! You would have better luck contacting your Provider using the USPS!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Artera
Founded: 2015
United States
artera.io

Company Information

Veradigm
Founded: 1986
United States
veradigm.com/followmyhealth-patient-engagement-platform/

Alternatives

Alternatives

Medical Passport

Medical Passport

One Medical Passport

Categories

Categories

Ambulatory Supported
Patient Engagement Supported
Patient Experience Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Not Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Not Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Integrations

AdvancedMD Supported
EpicCare EMR Supported
Greenway Health Supported
MEDITECH Expanse Supported
Microsoft 365 Not Supported
ModMed Supported
NextGen Healthcare EHR Supported
Oracle Health Ambulatory EHR Supported
Oracle Health EHR Supported
Veradigm EHR Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

AdvancedMD Not Supported
EpicCare EMR Not Supported
Greenway Health Not Supported
MEDITECH Expanse Not Supported
Microsoft 365 Supported
ModMed Not Supported
NextGen Healthcare EHR Not Supported
Oracle Health Ambulatory EHR Not Supported
Oracle Health EHR Not Supported
Veradigm EHR Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
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Claim Artera and update features and information
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Claim FollowMyHealth and update features and information