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About

AppFolio Property Manager is a complete web-based Property Management system designed to give private owners or realty managing organizations and tenants an all-in-one platform that takes care of Billing & Invoicing, Credit Checks, Rent Tracking, and more. Tenants can access the tenant portal, users can send messages, request receipts, pay rent, and submit maintenance requests. AppFolio's Owner portal provides an in-depth look of Expense, Insurance, and Vacancy Tracking, as well as management for Leases, Tax, Tenant Database, and Website updates. AppFolio's easy to use software gives property owners more time to market, manage, and grow their business.

About

Buildium is all-in-one property management software trusted by thousands of property managers to take control of their business and drive more revenue per door. It’s the #1 most recommended for a reason. From accounting and communications to leasing, top-rated mobile apps and more—there’s everything you need to thrive. You’ll be able to find new revenue streams from resident services, count on award-winning support, and tap into an ecosystem of proven integrations with Buildium Marketplace. No matter the portfolio, Buildium is purpose-built for your job. With packages starting at just $62 a month, and zero hidden fees, it’s no wonder Buildium is ranked by Forbes to be the “Best Real Estate Accounting Software for Property Managers.”

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Property managers that manage 50-6,000 units

Audience

Residential property managers, property managers with mixed portfolios, and managers of community & homeowners associations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250.00/month
$250 min. Pricing based on portfolio. Discount available w/ annual billing.
Free Version Not Supported
Free Trial Supported

Pricing

$62.00/month
Essential Plan: starts at $62
Growth: starts at $192
Premium: starts at $400
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • This app has absolutely no pros.

Cons

  • After several hours of trying to get service, I have given up. Every one of their phone lines end at a voicemail - there is no way to get anyone on the line to actually help. They direct you to speak to your property manager for any and all problems, yet property managers do not have access to tenant payments. They tell you to dispute charges with your credit card company, yet they do not have the rights to dispute the charge without hearing from the company itself.

Pros from Real Users

Pros

  • Intuitive, Allows for files to be downloaded and easy search. Tenant portal is easy for payments and tasks.
  • We have been using Buildium for 8+ years. It streamlines all of our processes from tenant screening, rent collection to work orders. I love the Resident Center in which our tenants can submit work orders, upload pictures and videos of issues, they can communicate through the system as well as pay their rent and view documents. It is phenomenal. We recently started using the reconciliation function which will save us so much time that we can then spend on growing our business. One thing I can attest to, is over the years, the improvements that were made based on feedback of users like us. It's hard to find a program that will evolve as an industry evolves to stay ahead of the learning curve.
  • I like all the integrations in one app for bookkeeping, leasing, memos, maintenance requests, billing etc.
  • Buildium is easy to setup and use. I like the accounting features in Buildium better than some other accounting software products. I have been using Buildium since 2010 and I love it. We started on Buildium with couple of residential units. Today we manage huge portfolio of commercial real estate. I like the financial reports, EFT features to receive the rent as well electronic payments to vendors are huge time saving features.
  • For the most part it’s user friendly, easy to navigate & communicate with tenants. I love the templates & ease of running reports.
  • Buildium has adapted and added features and integrations that have been very helpful. The customer service has always been excellent.
  • Support team is responsive and helpful. The software itself is easy to use and makes maintenance requests, rent collection and tenant communications a breeze. Buildium Academy courses and articles were especially helpful to get our company up and running.
  • It's easy to set up as a "user" with one property unit managed by CornerStone, some of the Co-owners in our community could own more units.
  • I have been using Buildium for over 10 years and it is user friendly and keeps thorough records and offers many user options. I am not very tech savvy and the system is fairly easy to understand.
  • You can either look at charges by date or by account. You can keep up with tenants' insurance fairly easy. The report is easy to follow.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AppFolio
Founded: 2006
United States
www.appfolio.com

Company Information

Buildium
Founded: 2015
United States
www.buildium.com

Alternatives

Alternatives

Rent Manager

Rent Manager

London Computer Systems
Rent Manager

Rent Manager

London Computer Systems

Categories

Categories

HOA Features

Calendar Management Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Marketing Features

Advertising Management Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Not Supported
Lead Generation Not Supported
Listing Management / IDX Not Supported
Presentation Not Supported
Reporting / Analytics Not Supported
SEO Supported
SMS Marketing Not Supported
Social Media Marketing Not Supported
Virtual Tour Supported
Website Builder Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Association Management Features

Chapter Management Not Supported
Committee Management Not Supported
Dues Management Supported
Election Management Not Supported
Email Marketing Supported
Event Management Not Supported
Financial Management Supported
Fundraising Management Not Supported
Jobs Board Not Supported
Member Communities Not Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Home Inspection Features

Billing & Invoicing Supported
Color Codes / Icons Supported
Comment Library Supported
Commercial Inspections Supported
Credit Card Processing Supported
Photo Editing Supported
Repair Estimates Supported
Report Summary Supported
Residential Inspections Supported
Sketching Not Supported
Templates Supported
Video Not Supported
Voice Notes Supported

HOA Features

Calendar Management Not Supported
Committee Management Supported
Document Management Supported
Event Management Not Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Not Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Not Supported
Lease Classification Not Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Not Supported
Sublease Management Not Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Not Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Not Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Not Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Not Supported

Real Estate Accounting Features

Accounts Payable Not Supported
Accounts Receivable Not Supported
Bank Reconciliation Not Supported
Commission Management Not Supported
Contract Management Not Supported
General Ledger Supported
Mobile Access Supported
Payroll Not Supported
Property Development Management Not Supported
Reporting / Analytics Supported
Work Order Management Supported

Integrations

Domos Supported
DoorVault Supported
AppWork Supported
AvidXchange Supported
Chief Not Supported
Dropbox Sign Not Supported
Flamingo Resident Retention Supported
Flex Supported
Motileo Not Supported
NetVendor Supported
PayNearMe Not Supported
Procurify Supported
Second Nature Supported
Showdigs Supported
Tenant Turner Not Supported
UMS Supported
Umanest Supported
Utilmate Not Supported
Zillow Rental Manager Not Supported
dolfyn Not Supported

Integrations

Domos Supported
DoorVault Supported
AppWork Not Supported
AvidXchange Not Supported
Chief Supported
Dropbox Sign Supported
Flamingo Resident Retention Not Supported
Flex Not Supported
Motileo Supported
NetVendor Not Supported
PayNearMe Supported
Procurify Not Supported
Second Nature Not Supported
Showdigs Not Supported
Tenant Turner Supported
UMS Not Supported
Umanest Not Supported
Utilmate Supported
Zillow Rental Manager Supported
dolfyn Supported
Claim AppFolio Property Manager and update features and information
Claim AppFolio Property Manager and update features and information