Amazon WorkMail vs. eGain Mail Comparison


Amazon WorkMail Amazon	eGain Mail eGain	+	+
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About Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email client applications. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using the client application of their choice, including Microsoft Outlook, native iOS and Android email applications, any client application supporting the IMAP protocol, or directly through a web browser. You can integrate Amazon WorkMail with your existing corporate directory, use email journaling to meet compliance requirements, and control both the keys that encrypt your data and the location in which your data is stored. You can also set up interoperability with Microsoft Exchange Server, and programmatically manage users, groups, and resources using the Amazon WorkMail SDK. Amazon WorkMail features simple, low, monthly per-user pricing and costs $4 per user per month which includes 50GB of storage per user.	About eGain Mail, the leading web-based email management software for customer service, helps companies manage large volumes of customer emails and webforms responsively and effectively. When you respond to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Anyone looking for an email management solution to improve their mail operations	Audience Companies of all sizes and enterprises in need of a solution to manage their mails
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $4 per user month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Amazon Founded: 1994 United States aws.amazon.com/workmail/	Company Information eGain Founded: 1997 United States www.egain.com/products/email-management-software/
Alternatives Amazon SES Amazon	Alternatives VisNetic MailFlow Deerfield Communications
Microsoft Exchange Microsoft	GBS iQ.Suite GBS
TRANSEND	MailAI
MacSonik GoDaddy Email Backup Tool MacSonik Software	Canit-Archiver Roaring Penguin Software
Proton Mail Proton AG View All	Aid4Mail Fookes Software Ltd View All
Categories Email Clients Supported Email Hosting Supported Email Management Supported	Categories Email Management Supported
Email Management Features Data Recovery Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Supported Response Management Supported Routing Not Supported Shared Inboxes Not Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Supported	Email Management Features Data Recovery Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Not Supported Spam Blocker Supported Whitelisting / Blacklisting Supported
Integrations AWS App Mesh Supported Active Directory Supported Apple Mail Supported DRS Email Migration Software Supported Kernel G Suite Backup Tool Supported MacMister Email Backup Supported Microsoft Exchange Supported Microsoft Outlook Supported Rambox Supported RecoveryTools Email Backup Wizard Supported Sales Robots Supported Shopify Supported TRANSEND Supported ZOOK Email Backup Supported eGain Knowledge+AI Not Supported Show More Integrations View All 14 Integrations	Integrations AWS App Mesh Not Supported Active Directory Not Supported Apple Mail Not Supported DRS Email Migration Software Not Supported Kernel G Suite Backup Tool Not Supported MacMister Email Backup Not Supported Microsoft Exchange Not Supported Microsoft Outlook Not Supported Rambox Not Supported RecoveryTools Email Backup Wizard Not Supported Sales Robots Not Supported Shopify Not Supported TRANSEND Not Supported ZOOK Email Backup Not Supported eGain Knowledge+AI Supported Show More Integrations View All 1 Integration
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