ServiceNetwork

ServiceNetwork

ServiceCentral
+
+

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About

Altana delivers visibility and insights that are only possible through its unique federated learning architecture, creating a global network of supply chain intelligence across the public and private sectors. This architecture allows customers to build trust by sharing intelligence without ever sharing their underlying data. Until now, it was impossible to know, let alone manage, the origin of raw materials, supplier connections, and intermediate processing of goods across the vast physical economy as they make their way to your business. Altana has changed all that — now, you can connect to Altana to reveal your value chain connections, then verify and document them through our platform to establish your source of truth.

About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to see the most comprehensive map of the global supply chain

Audience

Networking contractors looking for a software solution to deliver better third-party services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Altana
Founded: 2017
United States
altana.ai/

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Alternatives

1Exiger

1Exiger

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Alternatives

Modern Distribution

Modern Distribution

Sonata Software

Categories

Categories

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Integrations

No info available.

Integrations

No info available.
Claim Altana and update features and information
Claim Altana and update features and information
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Claim ServiceNetwork and update features and information