ServiceNetworkServiceCentral
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Related Products
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About
Altana delivers visibility and insights that are only possible through its unique federated learning architecture, creating a global network of supply chain intelligence across the public and private sectors. This architecture allows customers to build trust by sharing intelligence without ever sharing their underlying data.
Until now, it was impossible to know, let alone manage, the origin of raw materials, supplier connections, and intermediate processing of goods across the vast physical economy as they make their way to your business. Altana has changed all that — now, you can connect to Altana to reveal your value chain connections, then verify and document them through our platform to establish your source of truth.
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About
ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to see the most comprehensive map of the global supply chain
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Audience
Networking contractors looking for a software solution to deliver better third-party services
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationAltana
Founded: 2017
United States
altana.ai/
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Company InformationServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/
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Categories |
Categories |
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Warranty Management Features
Contract Management
Supported
Eligibility Verification
Supported
For Field Service
Supported
For General Contractors
Not Supported
For Manufacturers
Supported
Parts Management
Supported
Policy Management
Supported
Product Registration
Supported
Repair Management
Supported
Returns Management
Supported
Service Management
Supported
Warranty Tracking
Supported
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Integrations
No info available.
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Integrations
No info available.
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