Alloy Navigator

Alloy Navigator

Alloy Software
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About

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

About

AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

IT professionals, network administrators and IT service providers

Audience

Mid-market and enterprise organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.00/month/user
Three flexible pricing options to choose from:

Explorer:
for 1-3 technicians
$19/tech/month, 14¢/computer/month with unlimited requesters!

Express:
for 4+ technicians
$49/tech/month, 14¢/computer/month with unlimited requesters!

Enterprise:
for large organizations
$79/tech/month, 14¢/computer/month with unlimited requesters!
Free Version Not Supported
Free Trial Supported

Pricing

All the plans support Unlimited Staff Users. Number of IT Admins depends on the pricing plan selected.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Greatly customizable. Easy to understand and to implement. Full API set for external integration. Desktop app or Web app for Agents. A complete administration console including every aspect of settings. On-Premise or SaaS solution. Good technical design, easy to maintain.

Cons

  • Standard and custom fields can't be placed were we need in the UI. SSP could be more customizable. Project management is basic. Support only during office hours in US. Reporting tool is limited.

Pros from Real Users

Pros

  • EZO AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. With powerful features like software discovery, license tracking, and software normalization, EZO AssetSonar helps businesses overcome challenges such as SaaS sprawl, shadow IT, and redundant software licenses.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alloy Software
Founded: 2002
United States
www.alloy-software.com/products/alloy-navigator-family

Company Information

EZO
Founded: 2011
United States
ezo.io/assetsonar/

Alternatives

Alternatives

ServiceNow CMDB

ServiceNow CMDB

ServiceNow
Freshservice

Freshservice

Freshworks
VIZOR

VIZOR

Vector Networks

Categories

Asset Tracking Supported
Change Management Supported
CMDB Supported
Help Desk Supported
Issue Tracking Supported
IT Management Supported
IT Service Supported
ITSM Supported
License Management Supported
Network Mapping Supported

Categories

Asset Tracking Supported

AssetSonar gives IT teams complete control over asset tracking by consolidating every device, license, and peripheral in one platform. With agent-based discovery, MDM and network integrations, and barcode/RFID scanning, you can automatically locate and monitor assets across sites, departments, or users. Automated updates on ownership, condition, and usage ensure nothing falls through the cracks, while automated alerts for check-ins, renewals, or end-of-life events keep teams proactive. Combined with depreciation tracking and audit trails, AssetSonar turns asset tracking into a strategic advantage—helping IT leaders reduce loss, improve accountability, and make data-driven decisions at scale.

AssetSonar delivers complete IT Asset Management by centralizing hardware, software, and SaaS in one platform. IT teams can discover every asset with agent-based tools, MDM and network integrations, and barcode scanning, ensuring no device goes unseen. License entitlements and SaaS usage are tracked automatically, helping reclaim shelfware and control costs. Depreciation schedules, warranty tracking, and lifecycle monitoring keep assets optimized from procurement through retirement. With patch management, role-based access, and detailed audit trails, AssetSonar strengthens compliance and security. Designed for growing IT teams, it scales seamlessly to thousands of endpoints while simplifying daily ITAM operations.

IT Automation Supported

AssetSonar reduces manual IT work with powerful automation that keeps teams efficient and compliant. From onboarding and offboarding workflows to license provisioning, deprovisioning, and renewal alerts, routine tasks are handled automatically. Policy enforcement ensures assets and software are always assigned correctly, while automated patch scheduling closes vulnerabilities without added effort. Integrations with MDMs, SSO, and service desks extend automation across your IT stack, ensuring data stays consistent everywhere. By eliminating repetitive processes, AssetSonar frees IT teams to focus on strategic initiatives while maintaining accuracy, control, and audit readiness at scale.

IT Management Supported

AssetSonar simplifies IT Management by unifying hardware, software, and SaaS oversight in one platform. IT teams gain complete visibility across thousands of endpoints with agent-based discovery, MDM integrations, and network scans. Automated license tracking and SaaS usage monitoring eliminate waste, while depreciation schedules and lifecycle tracking keep hardware costs predictable. Built-in patch management and vulnerability detection strengthen endpoint security, and detailed audit trails ensure audit-readiness without added burden. With role-based access, API integrations, and mobile app support, AssetSonar equips IT leaders to manage technology assets, cut spend, and scale operations efficiently—all from a single, intuitive system.

ITSM Supported

AssetSonar strengthens your IT Service Management by making every ticket asset-aware. With deep integrations into service desks like Zendesk and Jira, IT teams can instantly view hardware details, software entitlements, and user assignments without leaving their workflow. Automated alerts for renewals, warranty expirations, or policy violations ensure proactive resolutions instead of reactive firefighting. From onboarding and offboarding to license deprovisioning and patch deployment, AssetSonar streamlines ITSM processes with built-in automation. The result: faster ticket resolution, reduced manual effort, and an IT support team that always has the full context to deliver better service to their employees.

License Management Supported

AssetSonar makes software license management effortless by consolidating all entitlements—whether on-prem, cloud, or SaaS—into a single system. IT teams can automatically map licenses to devices and users, monitor installations, and track SaaS usage in real time. Unused or underutilized licenses are flagged for reclamation, helping cut waste and optimize spend. Automated alerts for renewals and policy violations keep you audit-ready, while detailed reports tie license usage directly to costs and vendor compliance requirements. With integrations to MDMs, SSO, and browser extensions, AssetSonar streamlines software and license tracking at scale, ensuring full visibility and control across your IT environment.

Patch Management Supported

AssetSonar’s Patch Management keeps your IT environment secure by detecting vulnerabilities across Windows, macOS, and Linux devices in real time. Agent-based monitoring identifies risks and maps them directly to affected hardware and software, while prioritized patch recommendations help IT teams focus on what matters most. You can deploy or schedule patches at scale, track success and failure rates, and ensure compliance to standards like NIST with built-in dashboards. By integrating patching into its broader ITAM workflows, AssetSonar eliminates blind spots, reduces manual effort, and gives IT leaders confidence that every endpoint is protected and audit-ready.

AssetSonar empowers IT teams to uncover and control Shadow IT before it becomes a security or budget liability. With browser-based discovery and SaaS usage tracking, it detects unsanctioned apps employees adopt outside official IT channels. Every app is tied back to users and devices, giving visibility into spend, risk, and duplication. Automated alerts flag unauthorized tools, while policy enforcement and deprovisioning workflows help IT regain control quickly. Combined with license management and audit trails, AssetSonar turns Shadow IT discovery into a proactive practice—helping organizations cut hidden costs, reduce risk exposure, and strengthen license compliance without slowing down innovation.

AssetSonar simplifies Software Asset Management by bringing all licenses, entitlements, and SaaS subscriptions into a single platform. IT teams can automatically map licenses to devices and users, monitor software installations, and track real-time SaaS adoption on browsers to uncover unused or duplicate spend. Renewal reminders and policy enforcement reduce compliance risks, while detailed usage and cost reports empower finance and IT leaders to optimize budgets. With integrations to MDMs, SSO, and browser extensions, AssetSonar eliminates manual tracking and ensures you stay audit-ready while maximizing the value of every software investment.

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Not Supported
Checkout / Check-In Supported
Depreciation Tracking Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Not Supported
Reservations Supported
Service History Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

License Management Features

Automatic SKU Recognition Not Supported
Central LM Server Not Supported
Copy Protection Not Supported
History Tracking Supported
Node Management Supported
Online Activation Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Not Supported
Trial License Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Supported
IT Asset Management Supported
License Management Supported
Performance Management Not Supported
Relationship Mapping Supported

Change Management Features

Approval Workflow Supported
Audit Trail Supported
Automated Notifications Not Supported
Change Calendar Supported
Change Planning Supported
Compliance Management Supported
Prioritization Supported
Release Management Not Supported
Task Management Supported
Tracking & Reporting Not Supported
Training Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Project Management Features

Bug Tracking Not Supported
Issue Management Supported
Milestone Tracking Not Supported
Percent-Complete Tracking Not Supported
Portfolio Management Supported
Prioritization Supported
Product Roadmapping Not Supported
Requirements Management Supported
Resource Management Not Supported
Status Tracking Supported
Supports Agile Not Supported
Supports Scrum Not Supported
Task Management Supported
Testing / QA Management Not Supported
Time & Expense Tracking Not Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Not Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Not Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Supported
Scheduling Supported
Task Management Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Not Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Supported
QR Codes Supported
Reservations Supported
Service History Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Not Supported
Release & Deployment Management Not Supported
Self Service Portal Supported

License Management Features

Automatic SKU Recognition Supported
Central LM Server Not Supported
Copy Protection Not Supported
History Tracking Supported
Node Management Supported
Online Activation Not Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Not Supported
Trial License Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Not Supported
Automatic Patch Deployment Not Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Not Supported
Patch Prioritization Supported
Patch Testing Not Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

Integrations

Microsoft 365 Supported
Slack Supported
Asana Not Supported
Calendly Not Supported
Dropbox Not Supported
HubSpot CRM Not Supported
Iru Not Supported
Jamf Pro Not Supported
Jira Service Management Not Supported
JumpCloud Not Supported
Microsoft Intune Not Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
Microsoft Word Supported
Mosyle Not Supported
Okta Not Supported
OneLogin Not Supported
Workspace ONE Not Supported
Wufoo Supported
Zendesk Not Supported

Integrations

Microsoft 365 Supported
Slack Supported
Asana Supported
Calendly Supported
Dropbox Supported
HubSpot CRM Supported
Iru Supported
Jamf Pro Supported
Jira Service Management Supported
JumpCloud Supported
Microsoft Intune Supported
Microsoft Outlook Not Supported
Microsoft Teams Supported
Microsoft Word Not Supported
Mosyle Supported
Okta Supported
OneLogin Supported
Workspace ONE Supported
Wufoo Not Supported
Zendesk Supported
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