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About

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

About

CogniVis is a suite of AI tools created specifically for the hotel industry. All tools are built within a single, coherent platform that enables: - Managing the knowledge used by AI Assistants - Managing access for platform users and AI Assistants - Configuring the style, format, and behavior of AI Assistants across various channels - Maintaining consistency and centralization of customer service with AI Supported AI knowledge sources: - Websites - Files (e.g., PDF, Excel, Docs) - Built-in wiki-style Knowledge Base module - A wide range of integrations with other popular sources (Google Drive, Microsoft SharePoint, Google Calendar, and many others) Supported channels where AI Assistants can be published: - ChatBot for website - Instagram - Facebook Messenger - WhatsApp - Digital Hotel Directory - Email - Phone (voice AI) AI suggestion mechanisms for platforms such as: - Outlook - Thunderbird - Booking.com - Google Maps Reviews - Tripadvisor - & many more

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer experience solution for hotels and retail brands

Audience

Hotels, Hospitality industry, HoReCa

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1/room/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Alliants
Founded: 2009
United Kingdom
www.alliants.com

Company Information

CogniVis
Founded: 2015
Poland
cognivis.ai/

Alternatives

INTELITY

INTELITY

Intelity

Alternatives

Categories

Concierge Supported
Guest Messaging Supported

Categories

AI Tools Supported

Integrations

Facebook Messenger Supported
Infrasys POS Supported
LINE Supported
Tripadvisor Not Supported
WeChat Supported
WhatsApp Supported

Integrations

Facebook Messenger Not Supported
Infrasys POS Not Supported
LINE Not Supported
Tripadvisor Supported
WeChat Not Supported
WhatsApp Not Supported
Claim Alliants and update features and information
Claim Alliants and update features and information
Claim CogniVis and update features and information
Claim CogniVis and update features and information