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About

Allganize's industry-leading AI solutions provide businesses with the best tool to automate customer and employee support. Automate an average of 72% of all monthly support tickets within the first 4 months of implementation. Let our AI automate simple customer requests and free up your agents’ time to handle more complex issues. Employees can ask questions in a conversational way and find answers from multiple document types. Conversational AI chat bot pre-trained for your websites and automates customer service. Intelligent search that extracts accurate answers from any document, instantaneously. Automatically extracts important keywords from any document and categorizes them, providing valuable insights. Understands the context of product reviews using one's natural language to automatically detect positive or negative experiences. Assigns predefined categories from customer support conversions to accurately determine user intent.

About

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. No machine learning experience required. There is a treasure trove of potential sitting in your unstructured data. Customer emails, support tickets, product reviews, social media, even advertising copy represents insights into customer sentiment that can be put to work for your business. The question is how to get at it? As it turns out, Machine learning is particularly good at accurately identifying specific items of interest inside vast swathes of text (such as finding company names in analyst reports), and can learn the sentiment hidden inside language (identifying negative reviews, or positive customer interactions with customer service agents), at almost limitless scale. Amazon Comprehend uses machine learning to help you uncover the insights and relationships in your unstructured data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a tool to maximize efficiency by automating customer and employee support

Audience

Organizations that want a powerful solution that lets them discover insights and relationships in text

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Very easy to setup and train models. Endpoint were very easy to configure and get running. Built for developer ease of use.

Cons

  • The cost is outrageous. Most AWS products are reasonable in terms of cost especially their AI products. This one is so prohibitive we will be moving our infrastructure to another system. The costly part is their endpoints with cost as long as they are running. Our system needs to have 24/7 availability and was doing document analysis on 1000s of emails and documents per day. The cost for a single endpoint was ~$3400 USD. Very little traffic was being used by that endpoint at the time. AWS charged for total time not token based usage. Which made the costs skyrocket. Please avoid to save yourself money unless you can standup the endpoints and take them down frequently.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Allganize
United States
allganize.ai/

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/comprehend/

Alternatives

Alternatives

Dandelion API

Dandelion API

SpazioDati

Categories

Categories

Integrations

AWS AI Services Not Supported
AWS App Mesh Not Supported
AWS Lambda Not Supported
Amazon Comprehend Medical Not Supported
Amazon Quick Suite Not Supported
Amazon S3 Not Supported
Amazon Web Services (AWS) Not Supported
Axon Ivy Not Supported
Camunda Not Supported
Facebook Supported
FormKiQ Not Supported
KakaoTalk Supported
LINE Supported
LINE WORKS Supported
Microsoft Teams Supported
Qlik Staige Not Supported
Quickwork Not Supported
Slack Supported
iText Not Supported
n8n Not Supported

Integrations

AWS AI Services Supported
AWS App Mesh Supported
AWS Lambda Supported
Amazon Comprehend Medical Supported
Amazon Quick Suite Supported
Amazon S3 Supported
Amazon Web Services (AWS) Supported
Axon Ivy Supported
Camunda Supported
Facebook Not Supported
FormKiQ Supported
KakaoTalk Not Supported
LINE Not Supported
LINE WORKS Not Supported
Microsoft Teams Not Supported
Qlik Staige Supported
Quickwork Supported
Slack Not Supported
iText Supported
n8n Supported
Claim Allganize and update features and information
Claim Allganize and update features and information
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Claim Amazon Comprehend and update features and information