Alive5

Alive5

Alive Technologies
Grayscale

Grayscale

Grayscale Labs, Inc
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About

Easily manage one-to-one, bulk, and automated chat conversations across multiple channels. In the last 24 hours alone, 141 billion messages were sent worldwide via social messaging apps, online chat conversations, and SMS. Increasingly, consumers expect businesses to offer instant messaging to interact with them. Whether it's an automated chatbot, bulk broadcast, or a one-to-one conversation with your staff, Alive5 facilitates an engaging and convenient messaging experience for your audience. Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.

About

Grayscale keeps your recruiting motion humming by providing frontline HR and talent acquisition teams the platform and tools they need to deliver a frictionless candidate experience. Source, match, and hire faster with two-way, one-to-one and bulk texting, hiring hub, automation, scheduling, and more all seamlessly integrated into your ATS. Think of Grayscale as your extra set of hands in the hiring process, enabling top brands like Dick's Sporting Goods, Chobani, DoorDash, and American Airlines to secure the best talent available. With our advanced technology and streamlined approach, you can optimize your recruitment process and stay ahead of the competition. - Text Candidates Inside Your ATS - Extensive Automation Suite to Handle the Busy Work - Bulk Messaging & Drip Campaigns - Let Candidates Apply via SMS Shortcodes - Interview Scheduling & Hiring Assistant

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need a live chat and SMS marketing solution

Audience

Talent Acquisition Teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

Book a demo with us to get a custom pricing quote 🕺
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.4 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Highly satisfied with the bulk messaging feature. The snippets and templates are exceptionally user-friendly and integrate seamlessly with our ATS, enhancing our overall efficiency.
  • I love that I can just text a possible candidate and they can get back to me at their convenience but this is still a professional setting.
  • It integrates well with all my other applications and makes communication during call list fast and seamless. I love how easy it is to operate and has great functionality.
  • Convenience and Functionality. Makes work life a lot more streamlined. I would recommend this product to anyone in the talent agency field.
  • The pros of using GRAYSCALE include the ease of use, features, design, support, and pricing. I enjoy using this product.

Cons

  • There is absolutely nothing wrong with the Grayscale platform. In fact, it functions seamlessly and delivers a reliable and efficient experience across all its features. We have found it to be highly effective in meeting our needs, and the overall performance has consistently exceeded our expectations.
  • I do miss new messages sometimes just because there aren't any push notifications and I forget to check the inbox.
  • You only get an alert if you've sent a text to the candidate previously. You cant search by phone #s which would be helpful in different cases.
  • Can take a while to get used to UI. Otherwise functionality is great.
  • The cons of using GRAYSCALE were not being able to initially unable to locate the feature where you receive an email when you are contacted. Upon direction of these features it became more user friendly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Alive Technologies
Founded: 2005
United States
www.alive5.com

Company Information

Grayscale Labs, Inc
Founded: 2017
United States
grayscaleapp.com/

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Categories

Live Chat Supported
SMS Marketing Supported

Categories

Applicant Tracking Supported
Recruiting Supported
SMS Marketing Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Applicant Tracking Features

Assessments Not Supported
Background Screening Not Supported
Candidate Management Supported
Collaboration Tools Supported
Internal HR Not Supported
Interview Management Supported
Interview Scheduling Supported
Job Board Posting Not Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Resume Search Not Supported
Self Service Portal Not Supported
Workflow Management Supported

Recruiting Features

Assessments Supported
Background Screening Not Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Not Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Self Service Portal Supported

Integrations

ADP HR Pro Not Supported
ADP Workforce Now Not Supported
Comeet Not Supported
Greenhouse Not Supported
Indent Not Supported
Jobvite Not Supported
Lever Not Supported
Oracle Taleo Not Supported
SAP Store Not Supported
SAP SuccessFactors Not Supported
SmartRecruiters Not Supported
UKG Pro Not Supported
Workable Not Supported
Workday Recruiting Not Supported
iCIMS Not Supported

Integrations

ADP HR Pro Supported
ADP Workforce Now Supported
Comeet Supported
Greenhouse Supported
Indent Supported
Jobvite Supported
Lever Supported
Oracle Taleo Supported
SAP Store Supported
SAP SuccessFactors Supported
SmartRecruiters Supported
UKG Pro Supported
Workable Supported
Workday Recruiting Supported
iCIMS Supported
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