AlertFind vs. DeskAlerts Comparison


AlertFind Aurea	DeskAlerts	+	+
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About Enterprise notifications that let you quickly communicate important information, monitor responses, and verify staff safety. AlertFind from Aurea Messaging Solutions (AMS) delivers the communications you need during emergencies and unplanned disruptions. You can send notifications to employees via email, landline, mobile phone, and text message — and allow them to respond. Connect directly to hundreds of data sources anywhere in your organization with our library of free API connectors. AlertFind’s proprietary platform provides quick and easy connections to your HR databases, including Workday, Peoplesoft, Active Directory and many more. The all-new user interface (UI) for AlertFind introduces a modern web-based experience while bringing convenience to your door. Take advantage of improved speed with a faster and more lightweight system while enjoying greater compatibility and security in your emergency notification system.	About DeskAlerts is an employee notification and emergency communication platform that helps organizations deliver time-critical alerts and important operational messages instantly across desktops, mobile devices, tablets, and TV screens. Unlike email or chat tools, where messages can be easily missed, DeskAlerts delivers high-visibility notifications directly to employee screens over other apps and ensures critical information reaches staff during IT outages, emergencies, safety incidents, and other disruptions. The platform enables organizations to send targeted alerts to specific users, departments, or locations while tracking delivery and acknowledgment in real time. With centralized alert management, multi-channel notifications, and integration with Active Directory and other systems, DeskAlerts helps organizations reach employees within seconds and maintain accountability for critical communications.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies interested in enterprise notifications that let you quickly communicate important information, monitor responses, and verify staff safety	Audience DeskAlerts is designed for IT, emergency, risk management, safety, and internal communications teams in organizations where delivering urgent information quickly and reliably is critical. Commonly used in healthcare, manufacturing, government, education, finance, and other regulated and complex environments where employees may be distributed across offices, facilities, and production sites.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Three curated packages with flexible plans. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Aurea Founded: 2012 United States www.aurea.com/library/alertfind/	Company Information DeskAlerts Founded: 2006 United States www.alert-software.com
Alternatives RedFlag Pocketstop	Alternatives SnapComms SnapComms, an Everbridge company
AlertMedia	Regroup Mass Notification Regroup Mass Notification
DeskAlerts	Channels Telelogos
HipLink	QComm
Regroup Mass Notification Regroup Mass Notification View All	RedFlag Pocketstop View All
Categories EMS Supported IT Alerting Supported ITSM Supported Push Notifications Supported	Categories Digital Signage Supported Emergency Notification Supported Employee Communication Tools Supported Employee Engagement Supported Internal Communications Supported IT Alerting Supported Proactive Notification Supported
Show More Features ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Not Supported Configuration Management Supported Contract/License Management Supported Dashboard Not Supported Incident Management Supported Problem Management Not Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Not Supported	IT Alerting Features Alert Noise Reduction Not Supported Alert Routing Not Supported Dynamic Notifications Supported Enriched Incident Context Not Supported Escalation Policies Supported Incident History Audit Not Supported Multi-User Alerting Supported Multiple Alert Types Supported On-Call Management Not Supported Rich HTML Email Notifications Supported Show More Features Emergency Notification Features Contact Management Supported Geo Targeting Supported Mass Notifications Supported Scenario Planning Not Supported Templates Supported Two-Way Communication Supported Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Not Supported Blogs Not Supported Chat / Messaging Not Supported Employee Directory Supported Event Calendar Not Supported File Sharing Not Supported Knowledge Management Supported Newsletter Management Supported Surveys & Feedback Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Not Supported Email Management Supported Employee Directory Supported Event Calendar Not Supported Newsletter Management Supported Photo Gallery Not Supported Social Sharing Not Supported Survey Management Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported
Integrations Active Directory Supported Auth0 Not Supported Freshdesk Supported Microsoft Entra ID Not Supported Microsoft Teams Not Supported Okta Not Supported Oracle PeopleSoft Supported SAP Business One Supported ServiceNow Supported SmartForm Supported Twilio Not Supported Workday HCM Supported Zendesk Supported Show More Integrations View All 8 Integrations	Integrations Active Directory Supported Auth0 Supported Freshdesk Not Supported Microsoft Entra ID Supported Microsoft Teams Supported Okta Supported Oracle PeopleSoft Not Supported SAP Business One Not Supported ServiceNow Not Supported SmartForm Not Supported Twilio Supported Workday HCM Not Supported Zendesk Not Supported Show More Integrations View All 6 Integrations
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