Alcea CaseTrack

Alcea CaseTrack

Alcea Tracking Solutions
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About

We do this every day-worldwide-in 43 countries! We show our customers how to collaborate. Case management is a collaborative process. Collaboration is cooperation. It is a melding together of all components into a logical flow. It means assessing, planning, coordinating and facilitating the delivery of support and services. It means meeting the needs of those providing services and those who require the services. Alcea Casetrack provides a completely customizable solution to manage all of your case management needs. You track complex interactions, with a collaboration of all resources, including documentation and eventual outcomes. Learn how Alcea CaseTrack can improve how your business collaborates. Whether it is for private or government institutions, in the medical, audit, legal, social (human rights) or other fields, the collaboration of individuals (from case workers, managers and clients, complainants to respondents) make case management a difficult environment to manage.

About

No matter the size of your organization, our software has everything you need to manage and accelerate your performance. Our secure and scalable case management software has the flexibility to support your client’s needs and empower your agency. HIPAA and HITRUST security standard compliance ensure that your sensitive data and files are secure with PlanStreet. It is time to abandon manual forms and processes. Switch to PlanStreet and automate your client engagement, cases, forms, and files. We’re positive PlanStreet will help you and your team(s) plan, execute, and track work. We are confident that our case management software is the tool your health and human services team needs to get to the next level. Please contact us to schedule a free demo and to learn more about our unique approach to case management.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations that need a case management and tracking solution

Audience

Nonprofits, human services, case managers, health workers, social workers, mental health workers, workforce development professional

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$100/user/month
Custom Pricing Plans That Are Tailored To Fit Your Budget
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to use the support team is very cooperative. they never hesitate to guide you. i signed up for the webinar and the detailed walkthrough of the system helped me finalize my decision.
  • Amazing features and user-friendly software. It is easy to navigate. Support service is always available.

Cons

  • New features require practice to manage. It is somehow different from other tools. any new user will take time to understand the menu, features and navigation.
  • Not till now. I had some problems in understanding the new software but their team was supportive.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Alcea Tracking Solutions
Founded: 1997
Canada
alceatech.com/case-management/

Company Information

PlanStreet
Founded: 2017
United States
www.planstreet.com

Alternatives

Alternatives

NewOrg

NewOrg

NewOrg Management System
InfoFlo

InfoFlo

InfoFlo Solutions Inc
CharityTracker

CharityTracker

Simon Solutions
Foothold

Foothold

Foothold Technology
Foothold

Foothold

Foothold Technology
InfoFlo

InfoFlo

InfoFlo Solutions Inc
NewOrg

NewOrg

NewOrg Management System
FAMCare Human Services

FAMCare Human Services

Global Vision Technologies

Categories

Categories

Patient Case Management Features

Activity Tracking Supported
Assessment Notes Supported
Billing & Invoicing Supported
Calendar Management Supported
Candidate Identification Supported
Case List Management Supported
Eligibility Verification Not Supported
HIPAA Compliant Not Supported
Medical History Records Not Supported
Patient Records Not Supported
Referral Management Supported
Treatment Planning Not Supported

Legal Case Management Features

Billing Management Not Supported
Calendar Management Not Supported
Case Notes Supported
Client Management Supported
Communication Tracking Supported
Conflict Management Supported
Corporations Supported
Court Management Not Supported
Discovery Management Not Supported
Docket Management Supported
Document Management Supported
Expense Tracking Not Supported
Government Not Supported
Law Firms Not Supported
Records Management Supported
Task Management Supported
Time Tracking Supported
Trust Accounting Not Supported

Patient Case Management Features

Activity Tracking Supported
Assessment Notes Supported
Billing & Invoicing Supported
Calendar Management Supported
Candidate Identification Supported
Case List Management Supported
Eligibility Verification Supported
HIPAA Compliant Supported
Medical History Records Supported
Patient Records Supported
Referral Management Supported
Treatment Planning Supported

Social Work Case Management Features

Case Notes Supported
Client Management Supported
Document Management Supported
Forms Management Supported
Goal Setting / Tracking Supported
Program Management Supported
Referral Management Supported
Reporting & Statistics Supported
Scheduling Supported
Volunteer Management Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Not Supported
Donor Database Not Supported
Event Management Not Supported
Gift Management Not Supported
Grant Management Supported
In-Kind Donations Not Supported
Matching Donations Not Supported
Mobile Donations Not Supported
Online Donations Not Supported
Pledge Management Not Supported
Receipts / Statements Supported
Recurring Donations Not Supported
Volunteer Management Supported

Foster Care Features

Adoption Management Supported
Automated Reminders Supported
Available Families Database Supported
Case Management Supported
Checklists Supported
Child Intake Supported
Education Requirements Tracking Supported
Family Portal Supported
Foster to Adopt Supported
Online Applications Supported
Online Licensing Forms Supported
Payments Tracking Supported
Placement Management Supported
Reporting Supported
Respite Credits Tracking Supported
Treatment Management Supported

Grant Management Features

Compliance Management Supported
Contract Management Supported
Grant Application Management Supported
Grant Award Tracking Supported
Grant Opportunity Search Supported
Self-Registration Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Supported

Integrations

Elation Health Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Microsoft Outlook Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
OpenText Content Management (Extended ECM) Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
Stripe Not Supported

Integrations

Elation Health Supported
Google Calendar Supported
Google Drive Supported
Microsoft Outlook Supported
Microsoft Power BI Supported
Microsoft Teams Supported
OpenText Content Management (Extended ECM) Supported
PayPal Supported
QuickBooks Online Supported
Stripe Supported
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Claim Alcea CaseTrack and update features and information
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Claim PlanStreet and update features and information