About
We do this every day-worldwide-in 43 countries! We show our customers how to collaborate. Case management is a collaborative process. Collaboration is cooperation. It is a melding together of all components into a logical flow. It means assessing, planning, coordinating and facilitating the delivery of support and services. It means meeting the needs of those providing services and those who require the services. Alcea Casetrack provides a completely customizable solution to manage all of your case management needs. You track complex interactions, with a collaboration of all resources, including documentation and eventual outcomes. Learn how Alcea CaseTrack can improve how your business collaborates. Whether it is for private or government institutions, in the medical, audit, legal, social (human rights) or other fields, the collaboration of individuals (from case workers, managers and clients, complainants to respondents) make case management a difficult environment to manage.
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About
Alcea IssueTrack is an extremely flexible issue management software solution that incorporates your workflow, promotes team collaboration, provides accountability and increases productivity. Replace your tracking spreadsheet and disparate systems with this all-in-one web solution. Alcea IssueTrack is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Alcea’s workflow rules assist in the progression and prioritization of reported issues. Managers can see the information required to assess productivity and manage resources. Customize the look of your system & collect information exactly the way you need it. Updating an issue means that everyone who needs to see the progress of an issue gets updated via email notification. Configure security settings to isolate who sees and updates what.
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About
Pieces™ Connect is a scalable, cloud-based case management platform that can help organizations better address the social, economic, and behavioral determinants of health. This transformational solution connects healthcare organizations with the community groups that look out for vulnerable populations – so patients get the help they need beyond the clinical setting. A comprehensive solution for connected community health. A complete solution to manage people who need social service support. Easily input, store, and manage information about patients or clients who utilize social services. As a turn-key solution, our staff will set up your community network, train, and support your team. Connect is designed with your needs in mind, so you have the information you need, not extra clutter you don’t. We know you have various levels of proficiency among staff—so we kept it simple and intuitive.
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About
Web-based eCCP and Epitomax are designed just for behavioral and mental health. They help providers improve care quality and outcomes, eliminate duplicative services, reduce administrative overhead, and increase financial accountability. eCCP is best suited for larger, multisite and multidisciplinary behavioral and mental health organizations with more complex needs. It provides a 360° view for true care coordination and collaboration among clinicians, organizations, and the people they serve. This allows behavioral and mental health providers to tailor care to the individual, better coordinate services, and ensure program compliance while maximizing sustainable revenue.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that need a case management and tracking solution
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Audience
Any organization that wants to track issues and tasks
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Audience
Health organizations searching for a solution to manage and optimize their healthcare data
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Audience
Larger, multisite and multidisciplinary behavioral and mental health organizations with more complex needs
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$20 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$20.00/month/user
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAlcea Tracking Solutions
Founded: 1997
Canada
alceatech.com/case-management/
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Company InformationAlcea Tracking Solutions
Founded: 1997
Canada
alceatech.com/issuetrack/
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Company InformationPieces Technologies
Founded: 2015
United States
piecestech.com/product/pieces-connect/
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Company InformationHarris Coordinated Care Solutions
Founded: 1976
United States
www.harrisccs.com/solutions-behavioral-mental-health/
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Categories |
Categories |
Categories |
Categories |
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Legal Case Management Features
Billing Management
Not Supported
Calendar Management
Not Supported
Case Notes
Supported
Client Management
Supported
Communication Tracking
Supported
Conflict Management
Supported
Corporations
Supported
Court Management
Not Supported
Discovery Management
Not Supported
Docket Management
Supported
Document Management
Supported
Expense Tracking
Not Supported
Government
Not Supported
Law Firms
Not Supported
Records Management
Supported
Task Management
Supported
Time Tracking
Supported
Trust Accounting
Not Supported
Patient Case Management Features
Activity Tracking
Supported
Assessment Notes
Supported
Billing & Invoicing
Supported
Calendar Management
Supported
Candidate Identification
Supported
Case List Management
Supported
Eligibility Verification
Not Supported
HIPAA Compliant
Not Supported
Medical History Records
Not Supported
Patient Records
Not Supported
Referral Management
Supported
Treatment Planning
Not Supported
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Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
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Integrations
Pieces Predict
Not Supported
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Integrations
Pieces Predict
Not Supported
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Integrations
Pieces Predict
Not Supported
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