Ai Field Management

Ai Field Management

AI FIELD MANAGEMENT
ServiceWorks

ServiceWorks

Service Works
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About

Is AI-FM Different? Easy as 1-2-3! 1) Award Winning Tech + 2) Fair Pricing + 3) 5 Star Reviews - 1) AI-FM has won SEVEN 2019/20 Awards from Silicon Valley including the ability to "UBERIZE" your Operations - 2) Pricing starts at only $7.99/user/mo or $99/mo (UNLIMITED Basic). - 3) Please see our cherished Reviews from real people (visit website), AI-FM is a true partner to our Members. Manage your Org, top to bottom via 1 Intelligent Platform: Employees, Contractors, Customers, Jobs, & Assets by Geography & Time. Plus, the Field can use VERBAL Commands via "Siri" in ANY Language or via "Google Assistant" as well

About

One stop platform for everything needed to run, grow and transform a business. Cloud Based SaaS Solutions for managing complete business operations. Mobile App for Running Business on the Go on Android and iOS. Integration with third party systems for payment, inventory and work order. Why Choose Service Works? 1. Ease of Use: Designed for novice users in mind. Speed of completing transaction is key consideration. 2. Customizable: Every industry has different nuances. We customize to fit your business needs. 3. Low Subscription Fees: We offer lowest subscription for unlimited users without any contract. 4. Excellent Customer Service: ServiceWorks provide 5 star support from onboarding to integration 5. Offline Mobile App: Field jobs can't be dependent on network. The work is synced when network is available. 6. Continuous Integration: SW integrates with work order, payment and accounting system for seamless integration.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field Service Professionals and Businesses

Audience

Service professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4.99/month/user
$4.99/Seat/Month for Ultimate Package (Enterprise clients only)

Basic starts @$7.99

Five Packages with Monthly or Annual pricing available (discounts up to 38%)
Free Version Supported
Free Trial Supported

Pricing

$49/mo for unlimited users
We have three packages and for all package you get unlimited users.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Ease of use, comprehensive features, real time - multi user, Sherpa assistance, good R&D and good customer service.
  • AI Field Management makes it quite easy to manage my contractors and The Sherpa function is a big help when trying to figure out which of my workers should be sent out on which job.
  • I really like the Sherpa feature! It makes choosing the best person for the job far easier. Also, the use of a worker app for my employees has made tracking much simpler.
  • The software is fast, reliable and secure, which is exactly what you want in this type of product. Particularly like the translation and GPS features and how the GPS works in real time without killing your device.

Cons

  • The logo and theme could use some touch ups, not catchy.
  • There is a steady stream of updates to fix most problems. This being said, some specific new features are not added as fast as I would like.
  • I feared that the company would try to sell me something I didn’t need, but frankly I find that their team (Jim specifically) was very communicative and maintained the same goal as me: to help my business move smoothly.
  • Would be good to have domestic customer service available in China.

Pros & Cons from Real Users

Pros

  • Ease of use, super easy to navigate. Invoicing and combined invoice just made our life so easy. Calculating the payouts (employee commissions)has become so easy. No more using excel sheets to do that. Instant booking , payment integrations work just seamless. Mobile App is very advanced , I love the fact that it is driven by roles and Permissions. Plus you don't have to worry about adding additional users to your your account every plan comes with unlimited users included.
  • This has all the feature I need for my cleaning business. The best part is I can use unlimited users.

Cons

  • Need good better best options to send a quote out.
  • So far everything is there what I need. It would be nice to have multiple estimations.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AI FIELD MANAGEMENT
Founded: 2016
United States
aifieldmanagement.com

Company Information

Service Works
Founded: 2016
United States
www.service.works

Alternatives

Alternatives

Arborgold

Arborgold

Tree Management Systems
Aspire

Aspire

Aspire Software
Repair-CRM

Repair-CRM

E-Software
Jobber

Jobber

Jobber Software

Categories

Carpet Cleaning Supported
Cleaning Services Supported
Handyman Supported
HVAC Supported
Janitorial Supported
Locksmith Supported
Plumbing Supported
Roofing Supported
Service Dispatch Supported
Work Order Supported

Categories

Appliance Repair Supported
Cleaning Services Supported
GPS Tracking Supported
HVAC Supported
Janitorial Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Janitorial Features

Bid Management Supported
Billing & Invoicing Supported
Client Management Supported
Employee Scheduling Supported
Inventory Management Supported
Mobile Access Supported
Payroll Management Supported
Quality Control Supported
Surveys & Feedback Supported
Time Tracking Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Carpet Cleaning Features

Billing & Invoicing Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Supported
Mobile Access Supported
Online Booking Supported
Scheduling Supported
Work Order Management Supported

Handyman Features

Billing & Invoicing Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Payments Not Supported
Payment Processing Supported
Quotes / Estimates Supported
Time Tracking Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Not Supported
Scheduling Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Not Supported
Preventive Maintenance Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Roofing Features

Aerial Measurement Not Supported
Billing & Invoicing Supported
Checklists & Inspections Supported
Commercial / Industrial Supported
Dispatch Management Supported
Lead Management Supported
Photo Capture Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Workforce Management Features

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Payroll Management Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Janitorial Features

Bid Management Not Supported
Billing & Invoicing Supported
Client Management Supported
Employee Scheduling Supported
Inventory Management Supported
Mobile Access Supported
Payroll Management Supported
Quality Control Supported
Surveys & Feedback Supported
Time Tracking Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Construction Estimating Features

Accounting Integration Supported
Audit Trail Not Supported
Bid Management Not Supported
Billing & Invoicing Supported
Building Product Database Not Supported
Calculators Not Supported
Change Orders Not Supported
Contract Management Supported
Cost Database Not Supported
Customer Management Supported
Customizable Templates Not Supported
Electrical Estimating Not Supported
Historical Database Not Supported
HVAC Estimating Not Supported
Job Costing Supported
Plumbing Estimating Supported
Price Data / Price Books Supported
Project Management Supported
Quote Management Supported
Reporting/Analytics Supported
Scheduling Supported
Subcontractor Management Not Supported
Takeoff Not Supported
What-if Analysis Not Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Supported
Vehicle Tracking Not Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Supported
Pesticide Usage Tracking Supported
Property Layouts Supported
Quotes / Estimates Supported
Scheduling Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Supported
Job Costing Supported
Lead Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Authorize.Net Not Supported
Beeline Routes Not Supported
Google Assistant Supported
Google Calendar Not Supported
Google Maps Supported
QuickBooks Desktop Pro Supported
ServiceBench Not Supported
ServicePower Not Supported
Shopify Not Supported
Siri Supported
Sphere Elevate Not Supported
Stackreaction Not Supported
Stripe Not Supported
WhatsApp Supported
Zapier Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Authorize.Net Supported
Beeline Routes Supported
Google Assistant Not Supported
Google Calendar Supported
Google Maps Not Supported
QuickBooks Desktop Pro Not Supported
ServiceBench Supported
ServicePower Supported
Shopify Supported
Siri Not Supported
Sphere Elevate Supported
Stackreaction Supported
Stripe Supported
WhatsApp Not Supported
Zapier Not Supported
Claim Ai Field Management and update features and information
Claim Ai Field Management and update features and information
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Claim ServiceWorks and update features and information