Related Products
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About
Tech-driven consumer insights platform for Insights teams. Map insights across media, digital and shopper touchpoints, deliver customer experiences that resonate emotionally, optimize customer journey for increased conversions, gain emotion, attention, engagement and noticeability insights. Usability testing and analytics platform for UX teams. Measure attention, engagement and emotion across user journeys, test prototypes, mockups, websites, apps and chatbots, identify key elements within the UI that customers notice, deliver emotionally optimized UX and drive conversions. Emotion Insights to create the best customer experiences. Facial Coding APIs to measure emotional response at scale, single face emotion recognition, in-the-wild multi face emotion recognition, recorded video emotion analysis. Test stimuli of various modes and channels like videos, print ads, planograms, package designs, websites, apps, chatbots, etc.
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About
Our platform is built to help you measure, act on and improve your NPS® and turn customers into promoters. A unified module to measure key quantifiable metrics that provide actionable insights into stakeholder emotions. This helps businesses to engage in real-time with stakeholders through contextual conversations at the moment of truth. Initiate conversations with your customers at the point of interaction and dramatically increase response rates. Integrating with internal systems through a range of APIs to ensure the real-time flow of data. A secure and a robust framework of the data transmission process to enable immediate action. Initiate conversations across 10+ channels including SMS, QR Codes, Email, Mobile App, Website and many more. Capability to create conversations across 19+ languages to capture genuine emotions and increase response rates. Safeguarding Personally Identifiable Information (PII) within the limits of an intranet while pulling responses into the dashboard.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
User insight teams interested in a powerful emotion AI platform
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Audience
Enterprise organizations seeking a customer experience platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationAffect Lab
Founded: 2016
India
affectlab.io
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Company InformationLitmusWorld
Founded: 2015
India
www.litmusworld.com
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Categories |
Categories |
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Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
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Integrations
No info available.
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Integrations
No info available.
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