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About

ActiveRoute is a cloud-based NEMT dispatch and billing platform built for small to mid-size non-emergency medical transportation providers. It automates trip assignment, driver scheduling, route optimization, broker invoicing, payroll, and compliance document management in one centralized system. Features include a drag-and-drop scheduling calendar, real-time GPS driver tracking, Google Maps routing, one-click broker invoicing for Modivcare and MTM, automated payroll for W2 and 1099 drivers, an AES-256 encrypted document vault with 30-day expiry alerts, and a Stripe-powered payment form that embeds on your website. HIPAA-compliant and cloud-native.

About

Ryde Central is a platform that makes patient transports EXTREMELY easy. It is a platform built for brokerages, insurance companies, hospitals and nursing homes to schedule patient transports in less than 60 seconds because the whole process is automated. Instead of making calls, your staff logs into Ryde Central and fills out a short questionnaire about the patient and transport needs. Then, Ryde Central immediately notifies all your transport providers about the request via text and email. The request is accepted based on first-come, first-serve. Afterwards, Ryde Central uses your answers to the questionnaire to complete a Medical Necessity/Physician Certification Form and sends it electronically to the provider. Meanwhile, Real-time status updates are sent to all parties involved, including the patient and the patient’s family members, via email and/or text.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

NEMT providers, medical transportation fleet operators, dispatchers, and billing managers at small to mid-size non-emergency medical transportation companies.

Audience

Hospitals, health facilities, NEMT brokers, state & local agencies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact for Pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

Custom pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This made my life so much easier! On a normal day, it would take me hours to schedule transports. With Ryde Central my day got so much easier! All I do is post a transport request at a certain time, and transport providers will come to me. Literally no more hunting down and playing phone tag with transport providers!

Cons

  • Would love to see more transport providers, but that's not their problem.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ActiveRoute
Founded: 2026
United States
activeroute.io

Company Information

Ryde Central
Founded: 2018
United States
rydecentral.com

Alternatives

NEMT Platform

NEMT Platform

Yamsol LLC

Alternatives

WellRyde

WellRyde

Modivcare
Mobisoft NEMT

Mobisoft NEMT

Mobisoft Infotech

Categories

NEMT Supported

Categories

NEMT Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Not Supported
Import / Export Data Not Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

EpicCare EMR Not Supported
Lyft Not Supported
MEDITECH Expanse Not Supported
Microsoft Power BI Not Supported
PointClickCare Not Supported
Qlik Cloud Analytics Not Supported
Tableau Not Supported
Traumasoft Not Supported
Uber Not Supported
ZOLL Dispatch Not Supported

Integrations

EpicCare EMR Supported
Lyft Supported
MEDITECH Expanse Supported
Microsoft Power BI Supported
PointClickCare Supported
Qlik Cloud Analytics Supported
Tableau Supported
Traumasoft Supported
Uber Supported
ZOLL Dispatch Supported
Claim ActiveRoute and update features and information
Claim ActiveRoute and update features and information
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