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About

AZZLY Rize is the premier clinical and business platform for addiction treatment and mental health organizations. As an all-in-one substance use disorder and mental health specific EHR, Patient Engagement and RCM platform, we serve small, medium, and large clinics. Key features for OUTPATIENT Programs include: scheduling, appointment reminder, Zoom telehealth, treatment plans, progress notes, assessments and surveys. For RESIDENTIAL programs: census, medication management, bed board, withdrawal management, DrFirst e-prescribing, EPCS, PDMP, labs. For all levels of care: alerts, patient engagement portal, electronic billing and claims submission built in. AZZLY Rize empowers your staff through its 5 star training and support services, its simplicity and automation. As a true all-in-one EHR/PM/RCM platform, improved compliance, workflow and accurate billing are achieved real-time. We proudly serve programs in over 33 states and are hosted in Microsoft Azure's private cloud network.

About

Agentforce Health, formerly Health Cloud, is Salesforce’s AI-first platform built specifically for healthcare organizations. It connects clinical and non-clinical data on a unified, healthcare-specific data model to create a complete patient and member view. The platform leverages pre-built and configurable AI agents to automate workflows and surface real-time insights. Health Cloud helps reduce staff burnout by streamlining administrative tasks and improving operational efficiency. It supports personalized patient engagement and accelerates time to care through intelligent automation. Interoperability features integrate EHR and third-party systems to ensure seamless data exchange. Agentforce Health empowers providers, payers, and public health agencies to deliver connected, compliant, and patient-centered care.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mental healthcare and addiction treatment programs looking for a solution to manage their patients and services

Audience

Agentforce Health is ideal for healthcare providers, payers, and public health organizations seeking an AI-powered CRM to unify patient data, automate workflows, and deliver personalized, compliant care at scale

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50/user/month
We are a purpose-built platform for mental health and addiction treatment. We offer a Basic, Pro, and Enterprise Plan configured to meet your needs and requirements. Our training and implementation services are 5 star! We configure your documentation forms to match what you use today as well as offer a Master Library of Forms to choose from. As each package is highly configurable to your unique program needs, speak with an AZZLY expert about your organization’s needs to receive a personalized quote.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to Learn, helpful staff- they are always supportive when things go wrong and easy to work with.
  • Scheduling, documentation, communication, billing and administrative functions are taken of in an organized and efficient manner. Customized our forms to meet our needs. Training and customer services are excellent!
  • I love the fact that AZZLY is an integrated solution, the billing component makes getting paid easier and faster. It is exactly what we needed as a solution.

Cons

  • Sometimes this system does not save notes or is slow.
  • Sometimes the system is slow to load. This can be a little frustrating.
  • So far there are no cons that I can think of, the only thing I would say is that the mobile experience could be better.

Pros & Cons from Real Users

Pros

  • I worked for a healthcare startup not too long ago that used Health Cloud. It's incredible. We had members of our diabetes platform all over the country and it was perfect for our service / technology solution. The patient cards made it very easy for our customer success teams to track data.

Cons

  • Sometimes it proved difficult for our engineering teams to get help on bugs / fixes. Other than that, all good.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AZZLY
Founded: 2009
United States
www.azzly.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/healthcare/cloud/

Alternatives

Alternatives

VirtualHealth HELIOS

VirtualHealth HELIOS

VirtualHealth
Veeva CRM

Veeva CRM

Veeva Systems
Nexus EHR

Nexus EHR

Nexus Clinical
MedRight

MedRight

CareRight Technologies, LLC

Categories

Ambulatory Supported
Claims Processing Supported
Clinic Management Supported
e-Prescribing Supported
Healthcare CRM Supported
Medical Billing Supported
Medical Scheduling Supported
Mental Health Supported
Patient Management Supported
Patient Portal Supported
Scheduling Supported
Telemedicine Supported
Therapy Supported

Categories

Healthcare CRM Features

Audience Targeting Supported
Campaign Management Supported
Marketing Automation Supported
Medical History Records Supported
Patient Communications Supported
Patient Management Supported
Physician Management Supported
Predictive Analytics Supported

Patient Management Features

Admissions Management Supported
Bed Management Supported
Discharge Management Supported
Historical Reporting Supported
Patient Flow Management Supported
Patient Location Tracking Supported
Patient Monitoring Supported
Real Time Reporting Supported
Waiting Time Tracking Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Claims Processing Features

Adjustor Management Supported
Case Management Supported
Claim Resolution Tracking Supported
Co-Pay & Deductible Tracking Supported
Compliance Management Supported
Customer Management Supported
Electronic Claims Supported
Forms Management Supported
Paper-Based Claims Supported
Payor Management Supported
Policy Administration Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Not Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Not Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Not Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

e-Prescribing Features

Clinical Alerts Supported
Drug Reference Database Supported
Electronic Prior Authorization Supported
EPCS Supported
Formulary Management Supported
Medication History Supported
Prescription Cancellation Supported
Prescription Renewals Supported
Refill Management Supported

Healthcare CRM Features

Audience Targeting Not Supported
Campaign Management Not Supported
Marketing Automation Not Supported
Medical History Records Not Supported
Patient Communications Supported
Patient Management Supported
Physician Management Not Supported
Predictive Analytics Not Supported

Patient Management Features

Admissions Management Not Supported
Bed Management Not Supported
Discharge Management Not Supported
Historical Reporting Not Supported
Patient Flow Management Not Supported
Patient Location Tracking Not Supported
Patient Monitoring Supported
Real Time Reporting Supported
Waiting Time Tracking Not Supported

Patient Portal Features

Appointment Confirmations Not Supported
Appointment Scheduling Not Supported
Bill Payment Not Supported
Care Plans Supported
Care Summaries Not Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Not Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Not Supported
Video Consultations Not Supported

Hospital Management Features

Accounting Integration Supported
Appointment Management Not Supported
Appointment Scheduling Supported
Bed Management Not Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
In-Patient Management Not Supported
Inventory Management Not Supported
Medical Billing Supported
Out-Patient Management Not Supported
Patient Records Management Supported
Physician Management Not Supported
Policy Management Not Supported
Revenue Management Not Supported

Patient Case Management Features

Activity Tracking Supported
Assessment Notes Not Supported
Billing & Invoicing Not Supported
Calendar Management Not Supported
Candidate Identification Not Supported
Case List Management Not Supported
Eligibility Verification Not Supported
HIPAA Compliant Supported
Medical History Records Not Supported
Patient Records Not Supported
Referral Management Not Supported
Treatment Planning Not Supported

Integrations

Availity Supported
CareBridge Not Supported
Change Healthcare Data & Analytics Supported
Concord Cloud Fax Not Supported
Consensus Harmony Not Supported
Inspire Planner Not Supported
LabNet LIS Supported
MedHx Supported
PhoneIQ Not Supported
Provar Not Supported
Salesforce Not Supported
Salesforce Agentforce Not Supported
Salesforce Agentforce Life Sciences Not Supported
SmartSig Supported
Twilio Supported
Wufoo Not Supported
Zoom Supported

Integrations

Availity Not Supported
CareBridge Supported
Change Healthcare Data & Analytics Not Supported
Concord Cloud Fax Supported
Consensus Harmony Supported
Inspire Planner Supported
LabNet LIS Not Supported
MedHx Not Supported
PhoneIQ Supported
Provar Supported
Salesforce Supported
Salesforce Agentforce Supported
Salesforce Agentforce Life Sciences Supported
SmartSig Not Supported
Twilio Not Supported
Wufoo Supported
Zoom Not Supported
Claim AZZLY and update features and information
Claim AZZLY and update features and information
Claim Salesforce Agentforce Health and update features and information
Claim Salesforce Agentforce Health and update features and information