ASCASC Technologies
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HindSightExacom
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Related Products
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About
With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.
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About
HindSight 4 is Exacom’s multimedia logging recorder for mission-critical communications, built to record, reconstruct, and analyze multi-channel communications with total clarity. It serves as a single place of record for phone, CHE/CPE, radio, CAD, RTT/MMS, MCPTX, videos, screens, photos, body-worn camera footage, IoT data, and more than 85 media types. HindSight 4 includes AI transcription for public safety radio, phone, CHE, radio, consoles, and other sources, making messy radio audio clearer and turning communications into accurate, searchable transcripts. Transcriptions can be generated on demand or automatically in real time, like closed captions, so searching becomes faster and easier. Its AI-assisted PII audio redaction can automatically redact names, phone numbers, and addresses from public safety audio, helping reduce FOIA processing time and protect sensitive data. Keyword alerts notify teams the moment critical phrases are spoken over radio or phone.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses that want to increase their service quality
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Audience
911 centers, dispatch teams, and public safety agencies that need evidentiary-grade recording, searchable communications, incident reconstruction, and secure multimedia retention
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/
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Company InformationExacom
Founded: 1986
United States
exacom.com/products/hindsight-4-multimedia-logging-recorder/
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Categories |
Categories |
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Integrations
AWS GovCloud
Not Supported
Amazon Web Services (AWS)
Not Supported
Avaya Cloud Office
Not Supported
Azure Marketplace
Supported
Carbyne
Not Supported
CentralSquare CAD
Not Supported
Charge-off Loan Tracker
Supported
Cisco CX Cloud
Not Supported
Classter
Supported
Cloudya
Supported
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Integrations
AWS GovCloud
Supported
Amazon Web Services (AWS)
Supported
Avaya Cloud Office
Supported
Azure Marketplace
Not Supported
Carbyne
Supported
CentralSquare CAD
Supported
Charge-off Loan Tracker
Not Supported
Cisco CX Cloud
Supported
Classter
Not Supported
Cloudya
Not Supported
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