aReservation

aReservation

Indexic
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About

Award-Winning Booking Software to Power Up Your Tours, Activities, & Rentals Indexic's tour, activity, and rental booking software and waiver system make tour and activity bookings and rental reservations quick & easy so you can focus on your business. Ditch Manual Work, Grow Faster: Stop juggling bookings and paperwork. Our software automates tasks, freeing you to deliver amazing experiences and scale your business. Booking Made Easy: Simplify online reservations for tours, activities, and rentals. This user-friendly platform lets customers book and pay instantly, directly on your website 24/7. Reach a Global Audience: Connect with top travel platforms (OTA's) like TripAdvisor, Viator, Expedia, Groupon, GetYourGuide, and Google, highlighting your tours and rentals to a worldwide network of potential customers. Expert Support: Our USA-based industry veterans provide exceptional customer service every step of the way. You're a valued partner, not just a client.

About

Rentrax’s cloud-based rental management software is intuitive & powerful. We started out as a bike and ski rental company and we couldn’t find software that worked for us, so we had to create our own. While many rental software options have been adapted from other sales or inventory management purposes, Rentrax has purpose-built our software specifically for the rental industry; this means we understand the day-to-day running of rental businesses, and we know how to help. Ultimately, our software has been developed to improve the lives of rental business owners and their employees. Adding ease, efficiency, and profitability wherever possible.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Tour, Rental and Activity companies

Audience

Rental Businesses of all sizes interested in improving the rental process, and boosting their revenue

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

You pay nothing for our basic software, no monthly subscription fees, and no setup fees. We take a small convenience fee that customers pay when they book on your website.
Free Version Supported
Free Trial Not Supported

Pricing

$119/month
$239/month for Standard Plan
$479/month for Pro Plan
(You can park on the low season for $14/month)
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.2 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We at AB Watersports in Atlantic Beach NC has been using Indexic for our online event reservations as well as our waivers for the last 8 years. The system is very user friendly from both ends of our operation. The best customer service team I have ever experienced with any of our businesses. I highly recommend this team for your operation.
  • I have used two other tour booking software companies (Peek and FareHarbor) in the past. I became frustrated with the workarounds required to make them work for my business. I selected Indexic for my business because they had more features than I needed to operate my boat rental company. The customer support team is knowledgeable and always available whenever I call.
  • I loved the way aRes helps manage my resources and has tools that keep the team from overbooking or missing something available. I loved the ease for customers and the reminders they received. I love the info aRes input to keep my noshows from costing me $. I love the Thresholds so we don't have empty spaces in middle of day! I loved tools to set for booking different tides and times for specialty adventures! I LOVE the customer service! Seriously love the customer service
  • The crew at Indexic has made it so easy to get signed up and thoroughly explain how the system works step by step. Senior Customer Success Representative, Sarah, is always very responsive with the answers needed.
  • Easy to navigate software! Staff is very helpful and informative when help is needed. This software makes booking customers extremely easy!

Cons

  • I don't have any issues with this product; well the only issues have been user issues ... hehe!
  • I cannot come up with any cons at this time as they exceed my expectations.
  • No cons! aRes team is always there if any issues! And they are there immediately!
  • I have experienced no issues during our time working with Indexic
  • I would like them to offer website development - thanks

Pros & Cons from Real Users

Pros

  • Rentrax has outstanding customer support, an intuitive UI, and an extensive feature set. We almost got all we needed.
  • It has all features I was looking for: 1. We need to take online orders and Rentrax has a pretty good order form. It does not have a modern look, but it's very practical. 2. Rentrax has a built-in electronic signature function which we needed 3. It has a good messaging system that allows us to send a confirmation email to customers automatically regarding their rentals. 4. We need to set different price formats for each piece of equipment based on the time of the year (Holidays have their own pricing). As far as I researched, Rentrax has the most flexible price management out there and it does a good job to set up our pricing model.
  • A lot of features, deposit system, a good amount of possibilities on how to manage your prices, type of rental and bundle. really helpful staff.
  • We looked for an integrated rental management program that would eliminate the inefficiencies of pen and paper. We saw the best outcome when we went with Rentrax. We transformed the shop operations to support online and kiosk reservations. We saw a 15% increase in revenue and 20% savings on our employee costs by reducing wait time. Rentrax is relatively easy to use and feature-rich. I enjoy its flexible price management and ski-related settings. It is convenient when we switch to ski/snowboard rental in winter.

Cons

  • The initial setup can demand a significant amount of time.
  • To be able to use all features, there is a learning curve. Sometimes I get a bit overwhelmed, but the good thing is their customer service is very helpful.
  • Loading time a bit long sometimes. Still need more improvement on the display and it will be nice to be able to totally customize your front page.
  • Although it is easy to use, there is still room for the interface to improve. I talked to customer service, and the good news is the new design is coming soon.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Indexic
Founded: 2010
United States
www.indexic.net

Company Information

Rentrax
Founded: 2016
Canada
www.rentrax.com

Alternatives

Alternatives

aReservation

aReservation

Indexic

Categories

Bike Rental Supported
Boat Rental Supported
Equipment Rental Supported
Reservations Supported
Tour Operator Supported
Waiver Supported

Categories

Bike Rental Supported
Boat Rental Supported
Equipment Rental Supported
Order Management Supported
Rental Supported
Tour Operator Supported

Equipment Rental Features

Asset Tracking Supported
Barcoding Not Supported
Billing and Invoicing Not Supported
Customer Management Supported
Inventory Management Supported
Maintenance Management Not Supported
Order Management Not Supported
Reservations Management Supported
Utilization Reporting Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Not Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Supported
Payment Processing Supported
Price / Margin Management Not Supported
Promotions Management Supported
Quote Management Not Supported
Reservations Management Supported
Vendor Management Supported
Website Management Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Waiver Features

Customizable Templates Supported
Data Export Supported
Online Signing Supported
QR Codes Not Supported
Searchable Database Supported
Status Tracking Supported
Waiver Kiosk Supported

Equipment Rental Features

Asset Tracking Supported
Barcoding Supported
Billing and Invoicing Supported
Customer Management Supported
Inventory Management Supported
Maintenance Management Supported
Order Management Supported
Reservations Management Supported
Utilization Reporting Supported

Tour Operator Features

Accommodation Booking Not Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Not Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Not Supported
Multi-Day Tours Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Not Supported
Reservations Management Supported
Vendor Management Not Supported
Website Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Not Supported
Special Order Management Not Supported

Rental Features

Auto / Boat Rental Supported
Contract Management Supported
Inspection Management Not Supported
Inventory Management Supported
Late Fee Calculation Supported
Maintenance Management Supported
Medical Equipment Rental Supported
Multi-Location Supported
Online Booking Supported
Rate Management Supported
Recurring Rentals Supported
Reservations Management Supported
Scheduling Supported
Short / Long Term Rental Supported

Integrations

Stripe Supported
Authorize.Net Not Supported
CardConnect Not Supported
Elavon Not Supported
Expedia Supported
Facebook Supported
GetYourGuide Supported
GoDaddy Supported
Google Ad Manager Supported
Groupon Supported
Paragon Not Supported
PayPal Not Supported
QuickBooks Online Not Supported
Square Card Reader Not Supported
TripShock Supported
Tripadvisor Supported
Viator Supported
Windcave Not Supported
aWaiver Supported

Integrations

Stripe Supported
Authorize.Net Supported
CardConnect Supported
Elavon Supported
Expedia Not Supported
Facebook Not Supported
GetYourGuide Not Supported
GoDaddy Not Supported
Google Ad Manager Not Supported
Groupon Not Supported
Paragon Supported
PayPal Supported
QuickBooks Online Supported
Square Card Reader Supported
TripShock Not Supported
Tripadvisor Not Supported
Viator Not Supported
Windcave Supported
aWaiver Not Supported
Claim aReservation and update features and information
Claim aReservation and update features and information
Claim Rentrax and update features and information
Claim Rentrax and update features and information