Related Products
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About
Mention the Promo Code: PC0300 to your sales rep to receive 5% off your first year of your ALICE software subscription.
ALICE Receptionist is the most advanced full-service Visitor Management and Lobby automation solution available. ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations.
ALICE Receptionist includes:
• Guest Sign In / Sign Out
• Photo ID Scanning
• Guest Security screening (US Gov watch list, Blacklist)
• Health screening
• Sign in forms
• Photo capture
• Badge printing
• Alert employees upon guest arrivals (SMS, MS Teams, Slack, Email)
• Pre-visit website option
• Employee mobile app to manage guests
• And much more...
Contact us today to learn how ALICE Receptionist can automate and elevate the visitor experience for your building.
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About
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
ALICE Receptionist is an enterprise grade visitor-management solution that can be deployed on-premises or in the cloud, and can be used by small, medium, and large businesses from different industries.
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Audience
Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$299.00/month
Starting price $299.00/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$56 per month (20% off deal)
$56 per month (20% off deal for life)
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationALICE Receptionist
Founded: 2011
United States
www.alicereceptionist.com
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Company InformationMoneypenny
Founded: 2000
United Kingdom
www.moneypenny.com/us/
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Alternatives |
Alternatives |
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Categories |
CategoriesAmerica’s best receptionists following your custom script to ensure you never miss a call and have the time to get on with what you do best. Our team of highly-trained receptionists answer your calls exactly as if based in your business and provide your customers with an amazing service experience, day or night. Work from anywhere with our receptionists seamlessly forwarding important business calls to you and your team whenever you need. Our professional and experienced legal receptionists know exactly how to represent your law firm and help you achieve your business goals, by capturing valuable inquiries and ensuring you’re always ‘open for business’. Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers. Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers. Have America’s best virtual receptionists acting as a seamless extension of your team 24/7, capturing inquiries and making your customers smile. |
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Digital Signage Features
Automatic Player Updates
Not Supported
Content Scheduling
Supported
Media Library
Supported
Multi-Screen Support
Supported
Remote Deployment
Not Supported
Remote Display Management
Supported
Visual Editor
Not Supported
Digital Workplace Features
Activity / News Feed
Supported
Calendar Management
Supported
Chat / Messaging
Not Supported
Content Management
Supported
Document Management
Supported
Employee Directory
Supported
File Sharing
Not Supported
Knowledge Management
Not Supported
Surveys & Feedback
Not Supported
Task Management
Not Supported
Facility Management Features
Asset Management
Not Supported
Commercial Properties
Supported
Equipment Management
Not Supported
Facility Scheduling
Not Supported
Incident Management
Not Supported
Inspection Management
Not Supported
Inventory Control
Not Supported
Maintenance Tracking
Not Supported
Preventive Maintenance
Not Supported
Residential Properties
Not Supported
Room Scheduling
Not Supported
Schools
Not Supported
Space Planning
Not Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Not Supported
Kiosk Features
Activity Reservations
Not Supported
Digital Signature
Supported
License Management
Not Supported
Onsite Printing
Supported
Remote Access
Not Supported
Secure Browsing
Not Supported
Ticket / Order Fulfillment
Not Supported
Touch Screen
Supported
Usage Reporting
Supported
Virtual Keyboard
Supported
Wireless Internet Access
Not Supported
Meeting Room Booking System Features
Digital Signage
Supported
Internal Meetings
Not Supported
Multi-Location
Supported
Online Booking
Not Supported
Payment Processing
Not Supported
Third Party Booking
Not Supported
Utilization Reporting
Not Supported
Vendor Management
Supported
Visitor Management
Supported
Space Management Features
Change Management
Not Supported
Design Management
Not Supported
Floor Plans & Maps
Supported
For Offices
Supported
For Retail
Not Supported
Occupancy Management
Supported
Planogramming
Not Supported
Shelf Planning
Not Supported
Space Reservation
Not Supported
Usage Tracking / Analytics
Supported
Visitor Management Features
Alerts/Notifications
Supported
Badge Management
Supported
Document Management
Supported
ID Scan
Supported
Pre-Registration
Supported
Registration Management
Supported
Self Check-in
Supported
Visitor Tracking
Supported
Watch List
Supported
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Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Not Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
Cisco Jabber
Supported
Google Calendar
Supported
Microsoft 365
Supported
Microsoft Azure
Supported
Microsoft Outlook
Supported
Microsoft Teams
Supported
Skype
Supported
Slack
Supported
Zapier
Not Supported
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Integrations
Cisco Jabber
Not Supported
Google Calendar
Not Supported
Microsoft 365
Not Supported
Microsoft Azure
Not Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Not Supported
Skype
Not Supported
Slack
Not Supported
Zapier
Supported
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