8returns vs. Sendcloud Comparison


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About 8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business. AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns. Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.	About The all-in-one shipping platform for e-commerce. We help +15,000 e-commerce businesses save time, effort and money on their most frustrating process- shipping. Connect to your favourite carriers and ship worldwide. Get flexible. Sell more by offering shipping options from the world's best carriers. Ship faster. Build a custom workflow to pick, pack, and print shipping labels at light speed. Build your brand. Delight your customers with fully branded tracking emails and pages. Take charge of returns. Manage your customer’s experiences with complete control over the returns process. We work with the big guys. Your business isn’t like anyone else’s. That’s why we’ve built integrations and relationships with the world’s leading e-commerce platforms and shipping carriers- so you can custom build the perfect combination for your store. You’re in good company. E-commerce stores of all shapes and sizes use Sendcloud to automate their shipping process to scale and go global.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.	Audience E-businesses looking for a shipping platform for e-commerce
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing €99/month Free Version Not Supported Free Trial Supported	Pricing €45 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information 8returns Founded: 2019 Germany www.8returns.com	Company Information Sendcloud Founded: 2012 Netherlands www.sendcloud.com
Alternatives ReturnGO	Alternatives Boxtal
Return Rabbit	Calcurates
Redo	Ingrid Delivery Platform Ingrid
ParcelWILL CWILL	nShift
Blue Yonder Returns Management Blue Yonder View All	AfterShip View All
Categories Returns Management Supported	Categories Courier Supported Logistics Supported Multicarrier Parcel Management Supported Returns Management Supported Shipment Tracking Supported Shipping Supported
	Show More Features Courier Features Barcode Support Not Supported Billing & Invoicing Not Supported Compensation Management Supported Customer Database Not Supported Dispatch Management Not Supported Job Assignment Management Not Supported Label Printing Supported Order Entry Not Supported Routing Not Supported Scheduling Not Supported Logistics Features 3PL Not Supported Barcoding / RFID Not Supported Container Tracking Not Supported CRM Not Supported Cross Docking Not Supported Fleet Management Not Supported Inventory Management Not Supported Order Management Not Supported Purchasing Not Supported Scheduling Not Supported Shipping Management Supported Transportation Management Not Supported Shipping Features Air Shipping Not Supported Bills of Lading Not Supported Container Shipping Not Supported Freight Shipping Not Supported Ground Shipping Not Supported Import / Export Not Supported Ocean Shipping Not Supported Parcel Shipping Supported Quotes / Estimates Not Supported Shipment Tracking Supported Warehouse Management Supported
Integrations Shopify Supported Alumio Not Supported Attlaz Not Supported Base.com Not Supported Bonx Not Supported Lightspeed Retail Not Supported Odoo Not Supported OnBuy Not Supported ParcelWILL Not Supported Picqer Not Supported PrestaShop Not Supported ReturnGO Not Supported Shopware Supported Stackreaction Not Supported StockAgile Not Supported SuiteMaster Not Supported Tracey Not Supported VNDLY Not Supported WooCommerce Not Supported weclapp Not Supported Show More Integrations View All 2 Integrations	Integrations Shopify Supported Alumio Supported Attlaz Supported Base.com Supported Bonx Supported Lightspeed Retail Supported Odoo Supported OnBuy Supported ParcelWILL Supported Picqer Supported PrestaShop Supported ReturnGO Supported Shopware Not Supported Stackreaction Supported StockAgile Supported SuiteMaster Supported Tracey Supported VNDLY Supported WooCommerce Supported weclapp Supported Show More Integrations View All 25 Integrations
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