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About

800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.

About

Make every conversation count using cloud-based campaign tracking, automated analytics, and real-time insights. Leverage our integrative platform to easily analyze the results of your campaigns. Real-time call and text tracking, and optimized communications with your customers using our cloud-based business phone system. Track the true conversion rate of your online & offline advertising with metrics that tie each ad view with actual sales dollars. Speech analytics that deliver success metrics through AI with content tagging, sentiment scoring, and more. Business phone systems that scale with your team's communication needs. BizCloud from Dial800 provides quick, easy, and affordable solutions to managing calls and team communication from any location – log in using your smartphone, computer, or office phone to connect.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.

Audience

Companies that need toll free 800 numbers or a business VoIP system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version Not Supported
Free Trial Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

800.com
Founded: 1997
United States
www.800.com

Company Information

Dial800
Founded: 1996
United States
www.dial800.com

Alternatives

Alternatives

Categories

AI Voice Agents Supported
Bulk SMS Supported
Business VoIP Supported
Call Forwarding Supported
Call Tracking Supported
SMS API Supported
SMS Marketing Supported
Softphone Supported
Telephony Supported

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

Google Analytics Supported
HubSpot CRM Supported
Salesforce Supported
Facebook Ads Supported
GoHighLevel Supported
Google Ads Supported
HubSpot Customer Platform Not Supported
HubSpot Sales Hub Not Supported
Looker Supported
Make Supported
Meta Ads Supported
Microsoft Advertising Supported
Slack Supported
WordPress Supported
Zapier Supported
Zendesk Not Supported

Integrations

Google Analytics Supported
HubSpot CRM Supported
Salesforce Supported
Facebook Ads Not Supported
GoHighLevel Not Supported
Google Ads Not Supported
HubSpot Customer Platform Supported
HubSpot Sales Hub Supported
Looker Not Supported
Make Not Supported
Meta Ads Not Supported
Microsoft Advertising Not Supported
Slack Not Supported
WordPress Not Supported
Zapier Not Supported
Zendesk Supported
Claim Dial800 and update features and information
Claim Dial800 and update features and information