2x Connect

2x Connect

XTaaS Corp
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About

2x Connect is a parallel dialing solution that leverages Data Intelligence and Ai technology to deliver 8 to 12 live Conversations per Hour per Rep to B2B outbound dialing sales teams. 2x Connect enriches your calling lists and then employs it's one of kind technology to detect and skip bad numbers, unanswered calls, and voicemails and to automatically navigate IVR phone trees. Reps just wait to speak to a live person. The wait time is about 1 minute.

About

DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams that perform B2B cold calling and benefit from having 8 to 12 live Conversations per Hour.

Audience

Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$150/User (includes Voice)
Annual: $150/mo per User
Monthly: $200/mo per User

Includes voice costs. There are no additial fees.
Free Version Not Supported
Free Trial Supported

Pricing

$25.00/month/user
Enterprise Plus - $25 per user w/
annual commit
Enterprise - $39 per user w/
annual commit
Professional - $59 per user w/
annual commit
Small Business - $79 per user w/
annual commit
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Pros & Cons from Real Users

Pros

  • As I'm starting a small B2B lead generation agency, I need to be able to be very productive on the phone. Best price on the market for an AI Multiline dialer with a modern interface. Averaging 20ish connections per hour which is at the top of the field for that metric. Straightforward interface lets me see and do everything I need in one dashboard. 4 clicks to log in and start dialing, quick. Over the course of this year I tried SalesFinity /Koncert/Orum/Nooks/Phoneburner/ReadyMode and this is best combo of price and performance.

Cons

  • They are early on the feature development side as they've spent most of their time getting the AI backend performing well. VM drops are coming next quarter and reporting is a bit light currently.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

XTaaS Corp
Founded: 2013
Tiburon, CA
2xconnect.io

Company Information

DialedIn
Founded: 1996
United States
getdialedin.com

Alternatives

Alternatives

Freshcaller

Freshcaller

Freshworks
DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)

Categories

AI Dialers Supported
Auto Dialer Supported
Power Dialers Supported
Predictive Dialer Supported
Sales Dialers Supported

Categories

Auto Dialer Features

Call Center Management Not Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Not Supported
Lead Management Not Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Not Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Supported
Call Results Supported
Call Transfer Not Supported
Callback Scheduling Not Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Not Supported
Lead Management Not Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Not Supported
Voice Mail Supported

Integrations

Salesforce Supported
Dropbox Not Supported
Gong Not Supported
Google Workspace Not Supported
HubSpot Sales Hub Not Supported
Jira Not Supported
Make Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Oracle CRM On Demand Not Supported
Outreach Supported
Salesloft Supported
Slack Not Supported
Zapier Not Supported
Zapier Canvas Not Supported
Zendesk Not Supported
Zoho Analytics Not Supported

Integrations

Salesforce Supported
Dropbox Supported
Gong Supported
Google Workspace Supported
HubSpot Sales Hub Supported
Jira Supported
Make Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Oracle CRM On Demand Supported
Outreach Not Supported
Salesloft Not Supported
Slack Supported
Zapier Supported
Zapier Canvas Supported
Zendesk Supported
Zoho Analytics Supported
Claim 2x Connect and update features and information
Claim 2x Connect and update features and information