12Return vs. ReturnPro Comparison


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About 12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.	About ReturnPro provides a full-suite returns-management solution that spans from customer-initiated returns through reverse logistics to resale and recycling, enabling retailers, brands, and marketplace sellers to turn returns into value rather than cost. It offers omnichannel return initiation (ecommerce, store, drop-off), intelligent AI-driven decisioning for disposition (restock, refurbish, liquidate), vendor- and policy-enforcement tools, fraud-detection logic, automated routing and processing via distribution centres, and integrated ReCommerce marketplaces to maximize recovery and support sustainability. With dedicated reverse-logistics hubs, a configurable portal, returns routing, and WMS built for the reverse flow, and analytics on cost, time, and margin, ReturnPro’s end-to-end SaaS + supply-chain offering helps reduce overhead, shorten inventory turnaround, and boost resale revenue.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Retail brands and logistics service providers	Audience Retailers, brands and marketplace sellers needing a solution to streamline their returns flow, recover value and improve sustainability
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing € 495 per month Pricing for Return Bird Essentials Plan starts at € 495 per month with 1 channel, 1 destination, 5 named agent accounts, and 1,000 returns per month included. Free Version Not Supported Free Trial Not Supported	Pricing $29.99 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information 12Return Founded: 2010 Netherlands 12return.com	Company Information ReturnPro Founded: 2008 United States www.returnpro.com
Alternatives ReturnBear	Alternatives Optoro
Returbo	The Arrive Platform Arrive Recommerce
Swap Swap Commerce	goTRG
ReBound	Hafback
ReverseLogix View All	Happy Returns PayPal View All
Categories Returns Management Supported Shipping Supported Warehouse Management Supported	Categories Returns Management Supported
Returns Management Features 3PL / ERP Integration Supported Automated Exchanges Not Supported Branded Experience Supported Custom Return Policy Supported Inventory Management Supported One-Click Returns Processing Supported Returns Analytics Supported Shopper Self-Service Supported Smart Data Collection Supported Show More Features Shipping Features Air Shipping Not Supported Bills of Lading Not Supported Container Shipping Not Supported Freight Shipping Not Supported Ground Shipping Not Supported Import / Export Not Supported Ocean Shipping Not Supported Parcel Shipping Supported Quotes / Estimates Not Supported Shipment Tracking Supported Warehouse Management Not Supported Warehouse Management Features 3PL Management Supported Barcoding / RFID Supported Category Customization Not Supported Channel Management Supported Demand Planning Not Supported Inventory Management Supported Location Control Supported Order Management Not Supported Purchasing Not Supported Quality Control Supported Receiving / Putaway Management Supported Returns Management Supported Shipping Management Supported
Integrations Intercom Supported Magento Supported Shopify Supported Slack Supported UPS Ready Supported Zendesk Supported Acumatica Cloud ERP Not Supported Allegro Not Supported BigCommerce Not Supported Extensiv 3PL Warehouse Manager Not Supported Hunter Not Supported Infor CloudSuite ERP Not Supported Mailchimp Not Supported Rakuten Super Logistics Not Supported Riskified Not Supported ShipBob Not Supported Toast POS Not Supported Zebra Enterprise Browser Not Supported eDesk Not Supported monday AI work platform Not Supported Show More Integrations View All 8 Integrations	Integrations Intercom Supported Magento Supported Shopify Supported Slack Supported UPS Ready Supported Zendesk Supported Acumatica Cloud ERP Supported Allegro Supported BigCommerce Supported Extensiv 3PL Warehouse Manager Supported Hunter Supported Infor CloudSuite ERP Supported Mailchimp Supported Rakuten Super Logistics Supported Riskified Supported ShipBob Supported Toast POS Supported Zebra Enterprise Browser Supported eDesk Supported monday AI work platform Supported Show More Integrations View All 162 Integrations
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