Best AI Call Center Apps for Android
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Compare the Top AI Call Center Apps for Android as of September 2026
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What are AI Call Center Apps for Android?
AI call center software uses artificial intelligence to automate, enhance, and optimize customer service and contact center operations across voice and digital channels. These platforms leverage technologies such as conversational AI, speech recognition, natural language processing (NLP), and machine learning to handle customer inquiries, route calls, assist agents, and analyze customer interactions. The software often includes AI-powered virtual agents, call summarization, sentiment analysis, quality monitoring, workforce optimization, and real-time agent assistance to improve service efficiency and customer experiences. Many AI call center solutions integrate with CRM systems, help desk platforms, telephony infrastructure, and customer data platforms to deliver personalized and context-aware support. By automating routine interactions and augmenting human agents, AI call center software helps organizations reduce costs, improve response times, and increase customer satisfaction. Compare and read user reviews of the best AI Call Center apps for Android currently available using the table below. This list is updated regularly.
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1
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
2
Dialpad Support
Dialpad
An AI call center should do more than transcribe calls — it should resolve them. Dialpad Contact Center's Agentic AI reasons through customer issues in real time, autonomously resolving up to 80% of them while connecting voice and data that used to sit in silos. Every call adds to a compounding intelligence layer built on 775M+ AI recaps and counting. Governed by Dialpad's Guardian layer and validated through the Proving Ground, it's a modern alternative to static, rules-based systems.Starting Price: $15/user/month -
3
Kixie PowerCall & SMS
Kixie
Kixie is a revenue engagement platform that helps teams connect faster, sell smarter, and scale efficiently with AI-driven automation and seamless CRM integration. ✔️ Outbound Sales: Increase connection rates by up to 400% with AI-powered Local Presence Dialing, Multi-Line PowerDialer, and Spam Risk Reduction. ✔️ Marketing: Automate calls and texts for instant follow-ups and personalized, scalable outreach. ✔️ Inbound Sales & CS: Streamline workflows with CRM-based call routing, shared SMS inboxes, and automated responses. ✔️ RevOps & Leadership: Optimize team performance with AI-powered call insights, live coaching, and real-time analytics. 🚀 Boost productivity and revenue with Kixie. Visit our website to get started for free today, no credit card required! -
4
Automation Anywhere
Automation Anywhere
Automation Anywhere is the leader in Agentic Process Automation (APA), putting AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI, and offers process discovery, RPA end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation.Starting Price: $750.00 -
5
Kore.ai
Kore.ai
Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences. -
6
OTO
OTO Systems
OTO allows call centers 100% visibility of what is said during customer calls within 20 hours. Complement your NPS scoring with in-call intonation analytics. Identify call agent engagement and proactively set your WFM plan. Pick calls for QA faster. OTO is language-agnostic and gives you output parameters on various angles. Our API allows companies to start analyzing 100% of in-call conversations within a couple of hours. Sign up for a free trial and start analyzing your call data! Voice is the most valuable touchpoint between you and your customer. We're here to help you truly understand and leverage your voice data at scale. Whether you're building a mobile app or data analytics dashboards, our lightweight DeepToneTM engine gives you access to our powerful voice models on any device, providing you with a rich layer of acoustic labels for nearly every audio format.Starting Price: $100 per month -
7
HyperDial
HyperDial Technologies
HyperDial is a complete AI-powered cloud phone system built to lift connect rates and turn more calls into revenue. It pairs a global directory of local & toll-free numbers with local-presence dialing, automatic number rotation, and AI number-health monitoring that rests numbers before carriers flag them as spam. Predictive, auto, power and parallel dialers keep reps talking, not waiting, with automated follow-ups, voicemail drop, call scheduling and dispositions. A browser-based softphone (WebRTC) handles inbound and outbound calls, alongside IVR, smart routing, queues, forwarding, recording, transfers and conferencing. Real-time dashboards plus call, user and number reports track connect rates and team performance. Native integrations with HubSpot, Salesforce, Zoho, Pipedrive, Freshdesk, Slack and Zapier, with an open API and webhooks, sync every call automatically. GDPR-aligned, encrypted and role-based from day one.Starting Price: $16/month -
8
HiringBranch
HiringBranch
HiringBranch is an innovative platform offering AI-driven conversational assessments to help businesses hire the right candidates based on their soft skills and communication abilities. By using open-ended AI models, HiringBranch evaluates real-world scenarios, such as customer service interactions, to gauge candidates' problem-solving and rapport-building skills. This no-interview approach ensures higher hiring accuracy, reduces attrition, and boosts employee retention. With seamless integration into ATS systems, HiringBranch streamlines the recruitment process, helping businesses hire efficiently while saving time and costs.
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