Profiles

Posted a reply to Resend profile link after email change, on the site WordPress.org Forums:
Hello @robertherold, thanks for your feedback. With double opt in active, an activation mail is…

Posted a reply to Plugin has stopped working, on the site WordPress.org Forums:
Hello @cendrinemedia, thanks for the long time support. We're here to help, don't worry. Can…

Posted a reply to [Customer] Error on ads quick edit, on the site WordPress.org Forums:
Hello, sorry for the late reply. Yes, the support form works now, thank you. Thanks…

Posted a reply to Policy accept checkbox and text translation in widget, on the site WordPress.org Forums:
Hi, did you correctly create the pages for each language?

Posted a reply to Policy accept checkbox and text translation in widget, on the site WordPress.org Forums:
Hello @vladav, that string language follows your website language (or it should). Is it currently…

Posted a reply to Must Save before Test, on the site WordPress.org Forums:
Hello, we will think about adding a notice if the content hasn't been saved before…

Posted a reply to Duplicated newsletter does not have a token, on the site WordPress.org Forums:
Hello, sorry for this delay. I can confirm unsubscription urls are fully working even without…

Posted a reply to Duplicated newsletter does not have a token, on the site WordPress.org Forums:
Hello @franciscus, I'll check this and get back to you. Michael

Posted a reply to Hide Leads/Injection for logged in users, on the site WordPress.org Forums:
Hello, subscription forms are always shown, there's no way to hide them for logged in…

Posted a reply to Bad SQL query when importing from mailpoet with custom prefix, on the site WordPress.org Forums:
Hello @gerkin, thanks for your feedback. I've passed this to our devs, I'll get back…

Posted a reply to {email_subject} appearing, on the site WordPress.org Forums:
Hello @annaam, many thanks for your feedback, we will look into this as well. Michael

Posted a reply to Increase max. width newsletter, on the site WordPress.org Forums:
Hello @rovanov, direct changes to the plugin core files are always possible, of course, but…

Posted a reply to {email_subject} appearing, on the site WordPress.org Forums:
Hello @annaam, please try to update Archive addon to last version and let me know…

Posted a reply to {email_subject} appearing, on the site WordPress.org Forums:
Hello @annaam, I think I somehow misunderstood your email in the first place. If you…

Posted a reply to {email_subject} appearing, on the site WordPress.org Forums:
Yes sure, michael at thenewsletterplugin.com

Posted a reply to {email_subject} appearing, on the site WordPress.org Forums:
Hello @annaam, do you have a live url I can check? I wasn't able to…

Posted a reply to Increase max. width newsletter, on the site WordPress.org Forums:
Hello, we don't allow for template widths larger than 750px for design compatibility reasons. You…

Posted a reply to Storing emails send, on the site WordPress.org Forums:
Hello @justindouglas, I'm not sure I understood correctly your question, could you please elaborate? Thanks,Michael

Posted a reply to Migrate to block editor?, on the site WordPress.org Forums:
Hello, while I perfectly get your point, we've chosen to create our own interface to…

Posted a reply to Many Confirmation Emails, on the site WordPress.org Forums:
Hello @henrybaum, Are you running a multilanguage website? If so, be sure to set "All…

Posted a reply to Many Confirmation Emails, on the site WordPress.org Forums:
Hello @henrybaum, this shouldn't happening, of course. Let me talk with our devs and I'll…

Posted a reply to Vie Online, on the site WordPress.org Forums:
Hello, that is correct. Does it take you correctly to the online version of your…

Posted a reply to Many Confirmation Emails, on the site WordPress.org Forums:
Hello, a couple of questions, just to be sure: 1. Are you getting notifications about…

Posted a reply to Many Confirmation Emails, on the site WordPress.org Forums:
Hello, if you have the "Subcription of existing subscribers" option set to "Allow" (under "When…

Posted a reply to The Resubscribe button is not working, on the site WordPress.org Forums:
Hello @robertherold, I'll check this and get back to you as soon as possible. Michael

Posted a reply to Question about deleting subscriber data on unsubscribe, on the site WordPress.org Forums:
Hello @robertherold, if you go to Subscribers > Maintenance, there is a quick action button…

Posted a reply to Schedule annual automated newsletters, on the site WordPress.org Forums:
Hello @camille3092, from what you say, I think you're referring to scheduled newsletters, not automated…

Posted a reply to reoccurring PHP warning, on the site WordPress.org Forums:
Hello, okay, understood. Let us know your future findings. You can also contact me at…

Posted a reply to reoccurring PHP warning, on the site WordPress.org Forums:
Hello, if it's a mission critical website, you should have a staging website where you…

Posted a reply to reoccurring PHP warning, on the site WordPress.org Forums:
Hello, let us know first if by moving the newsletter archive shortcode, the php warning…

Posted a reply to Menu, on the site WordPress.org Forums:
Hello, the side menu only appears when you're using Newsletter, otherwise only the "Newsletter" menu…

Posted a reply to reoccurring PHP warning, on the site WordPress.org Forums:
Also, please let us know your website url so we can check first-hand.

Posted a reply to reoccurring PHP warning, on the site WordPress.org Forums:
Hello @annaam, it looks like you've put the Newsletter Archive shortcode inside the main newsletter…

Posted a reply to reoccurring PHP warning, on the site WordPress.org Forums:
Hello @annaam, many thanks for your feedback, we're checking this with our developers, I'll get…

Posted a reply to can this work on a page with query loop and in a popup?, on the site WordPress.org Forums:
Hello @starhorsepax2, If you could specify better which kind of issue you ran into, I…

Posted a reply to Antispam Documentation Bug, on the site WordPress.org Forums:
Hello @sneader, yes you're right, we'd need to change the plugin itself as well to…

Posted a reply to Antispam Documentation Bug, on the site WordPress.org Forums:
Hello @sneader, yes, you're completely right. We will update our documentation pages in the near…

Posted a reply to Substack type newsletter with Newsletter, on the site WordPress.org Forums:
Hello, there's no documentation for this particular scenario, but of course we have a doc…

Posted a reply to How to translate “Please confirm you want to unsubscribe” in the plugin., on the site WordPress.org Forums:
Hello @vkarta, sorry for this delay. That text should get translated automatically based on your…

Posted a reply to Checking on plugin capabilities, on the site WordPress.org Forums:
Hello @spencermooreweb, automated newsletters are managed by Automated addon, which is part of our premium…

Posted a reply to Newsletter Page, on the site WordPress.org Forums:
Hello @immarhoon, you can use our free Archive addon to seamlessly create a public page…

Posted a reply to Starting space character on my Registration page checkbox text, on the site WordPress.org Forums:
Hello @khizar07, we already checked it but we didn't manage to push the fix in…

Posted a reply to Substack type newsletter with Newsletter, on the site WordPress.org Forums:
While you technically can do that, we do not have a dedicated feature for this…

Posted a reply to welcome email for new customers, on the site WordPress.org Forums:
If a customer only performs the purchase and doesn't register nor subscribe to the newsletter,…

Posted a reply to welcome email for new customers, on the site WordPress.org Forums:
Hello @richardkent001, if a customer doesn't subscribe to your newsletter when purchasing something, a role…

Posted a reply to Add “Subscribe” button to a newsletter itself., on the site WordPress.org Forums:
Hello @matthewdhuntley, while you technically could do that, it is not advisable to do so,…

Posted a reply to welcome email for new customers, on the site WordPress.org Forums:
Hello @richardkent001, this forum is for Newsletter core related topics only, if you have an…

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, would you mind contacting me privately at michael@thenewsletterplugin.com? Thanks, Michael

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, sorry for this delay but we're still troubleshooting this. I'll get back to…