We wrote HUSKY, FOX, BEAR and the rest of our plugins ourselves. When one of them has to do something its settings do not cover, or it collides with your theme, we can do that work for you. And when the task is bigger than a plugin, we take that on too.
What we take on
Around our plugins
- Conflicts between our plugin and your theme or another plugin
- Features built on top of our plugins for one specific shop
- Snippets and hooks for behaviour the settings do not reach
- Bulk data work: prices, attributes, per-currency values, imports that write the right meta
- Finding out why something works everywhere else and not on your site
Projects others turned down
Some tasks do not fit into a plugin, a theme or WordPress at all. If other developers looked at your project and said no, show it to us. We build what the job needs, not what our usual stack allows:
- Standalone services and back ends in PHP or Node.js
- Integrations between your shop and external systems: ERP, CRM, marketplaces, payment and shipping APIs
- Data pipelines: imports, exports and synchronisation that run on their own
- Internal tools for your team where off-the-shelf software does not fit
How we work
Before we write any code, we try to understand how your business actually works: where the money comes from, what slows your team down, what the tool should change. Sometimes what you asked for and what you need are not the same thing, and we will tell you when we see that.
We stay flexible. A small fix, a feature built in stages, a long project with changing requirements: we agree on the format that suits you, not the one that is easiest for us.
What we do not take on
- Typical sites, themes or shops that any agency can build from a template
- Pure design work without development behind it
- Server administration, hosting, maintenance contracts, SEO
- Work on a live shop with no staging copy and no backup
We also do not promise a result before we have looked. Third-party conflicts sometimes turn out to be unfixable from our side, and we say so rather than bill you for finding out slowly.
Bug reports stay free
If our plugin is broken, that is not custom work. Report it on the support forum and we fix it in a release, whatever you bought and whenever you bought it.
The rate
One hour is the minimum for any task: 80 EUR.
You get an estimate in writing before anything starts. We invoice after the work is delivered and you have confirmed it works. If a task turns out to need more hours than estimated, you hear about it before we spend them, not after.
Small tasks go one at a time: finish it, confirm it, then open the next one. Larger projects are split into stages, each with its own estimate, result and invoice.
Getting an estimate
Write to us through the contact form with:
- the URL of the page where the problem is visible
- what should happen, and what happens instead
- which of our plugins you use and which version
- whether you have a staging copy, or can make one
For a larger project, tell us instead what your business does, what the tool should solve, and what you already have: systems, data, deadlines. A rough description is enough to start.
We reply with what we think it will take and what it will cost. If we think the answer is a setting you already have, or something you can do yourself in ten minutes, we tell you that instead of quoting you.