ChatGPT launches Starbucks app, with AI suggesting drinks for your mood
Starbucks is fully embracing AI, launching a beta app in ChatGPT this week that lets a chatbot choose your latte or refresher.
Users on ChatGPT can access the app by starting a prompt with "@Starbucks." They can then describe the mood they're in or want to be in — energetic, cozy, etc. — or simply ask the AI to pick something that matches their tastes, like non-dairy drinks or less caffeinated beverages.
In the announcement on Starbucks' website, the coffee chain also suggested users upload a photo to ChatGPT that "captures your vibe," and the AI will choose a drink to complement it.
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Some of the prompts suggested by Starbucks include "@Starbucks, I want something bright to start my morning,” and "@Starbucks, I’m craving an afternoon boost that isn’t too sweet."
After choosing a drink and a store to retrieve it, users will be directed to the Starbucks app or Starbucks.com to pay and complete the order.
Starbucks considers the beta app in ChatGPT its newest way to encourage customers to try new beverages or, as they put it in their press release, "using AI to support something very human: helping you discover a drink you’ll love."
Disclosure: Ziff Davis, Mashable’s parent company, in April 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.
Topics Artificial Intelligence ChatGPT
Neal joined Mashable’s Social Good team in 2024, editing and writing stories about digital culture and its effects on the environment and marginalized communities. He is the former editorial director of The Advocate and Out magazines, has contributed to the Los Angeles Times, Curbed, and Los Angeles magazine, and is a recipient of the Sarah Pettit Memorial Award for LGBTQ Journalist of the Year Award from the National Gay and Lesbian Journalists Association (NLGJA). He lives in Los Angeles with his family.