Surgical care 
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Staff is always exceptionally friendly and patient. This is my 4th visit.

Uptown Eye Specialists clinic in Scarborough was well organized. I have always been anxious about eye exams, but Dr. Lisa Tran was very patient and efficient in explaining each procedure step by step. The whole appointment was very comfortable and smooth  throughout despite her busy schedule. The clinic attendant, Ms. April was very courteous and welcoming, too. Overall, my first time experience with the clinic and staff was amazing. I am very grateful!

I recently (July, 2022) had Post Cataract Surgery – YAG Laser Capsulotomy for the regrowth of the membrane over the lens. I expected it to be just a consultation with Dr. Tam but was delighted that he was able to do the procedure right away: both eyes, done! It was simple, painless and I was so delighted to see clearly again just hours later. Many thanks, Dr. Tam! Everyone else was helpful and caring. Even afterwards, while waiting for my husband to pick me up, a receptionist asked if I was alright, maybe because I was leaning against a post, not sitting, which likely made her wonder. I said I was fine and thanked her. I appreciated and was impressed with her concern.

Below is a review I wrote in 2018.
I have had many appointments at Uptown, Scarborough and recently had cataract surgery. Yes, it is a busy office, but I've found the employees to be professional, helpful and friendly. They were very focused, but never rude. Even when I had an appt. on my birthday, on three different occasions people wished me a happy birthday, which I did not expect. Wait for your appt? Yes, in a real world sometimes that is necessary. Specialists can be delayed by emergencies or for other legitimate reasons. I do not hesitate to recommend them and look forward to my second cataract surgery!
At the surgical site in Vaughan, the nurses were very watchful and really on top of things. I had some concerns because I still had a cough after a cold. They were prepared to accommodate this but fortunately it had subsided by the day of the surgery. Dr. Tam is quiet but willing to answer your questions; however, you need to be prepared ahead of time if you have any queries. He is obviously highly skilled and did a great job!

Very happy with cataract surgery results of both eyes. Dr Eric Tam was the surgeon. He did a great job. No complication whatsoever. The optometrists, nurses, office administrators were professional too. The clinic called me back a few hours after surgery on both occasions to follow up with my post-op status. Very reassuring. One thing that needed improvement was telephone contacts which were difficult to connect to. But I emailed them instead. The clinic responded within 2 hours. This was a trick I found out for quicker response.

Doctor Somani assistant Myra was very helpful in booking with my moms cataract surgery. She was very through and available at all times. She explained the instructions for surgery very well. Thanks Myra you’re the best.

From my experience visiting the clinic in Scarborough the attendants are very professional, respectful and know what they are doing. Also, doctors are very knowledgeable of their profession explain to you the status of your eyes if you require surgery or not and give you all  the options whether by OHIP or with fee. In addition, due to COVID19 pandemic they make sure the clinic is clean and sanitized and observed the social distancing. I give the clinic 5 ☆☆☆☆☆ ratings.

Scarborough 

Cataract surgery instructions

Pre-Surgical-Questionnaire

Cataract Patient instruction Sheet

Nothing but great things to say about this facility. Great professional service during all tests. Dr. Yuen is very clear and precise while explaining findings and next steps

The result from my LAL surgery was very successful. I'm now able to use both my phone and computer without glasses. The aim before surgery was "functional vision". Results was 20/20 vision. Dr Somani and the staff of Uptown Eye Specialists were very professional. The staff that managed the follow-up care and adjustments ( Vaughan Office ) were exceptional. Ruby, my Surgical Counselor, was friendly and knowledgeable in explaining the procedure and answering all my questions prior to the surgery.

Myself, Rachhpal Singh Sandhu is grateful to Dr. Somani for operating my left eye for cataract. I am also thankful to Ms. Ruby Kaur for arranging the procedure with dexterity.

I did the surgery for LDD adjustment and LAL fixation. I had a positive experience with uptown laser during the surgery process and in particular, with coordinator , Ruby KAUR.

I recently visited Uptown Eye Specialist Clinic and had a mixed experience, primarily due to the long wait times and the disorganized flow of the clinic. However, one staff member, Rajbir, made my visit much more comfortable.

Employees were attentive from the moment I arrived. He noticed the long wait times and made an effort to check in with each patient, keeping everyone updated on the status of their appointments. He let me know how much longer I would need to wait and explained what to expect during my visit. Rajbir was knowledgeable about the clinic’s process and reassured me that he would notify me when it was my turn.

While waiting, Rajbir offered water and juice, which was a thoughtful gesture given the delay. When I finally saw the doctor, the appointment was brief, but Rajbir helped fill in the gaps by explaining what I needed to know about my treatment and follow-up. His professionalism and care were evident, and he made sure I felt informed throughout.

Despite the clinic's scheduling challenges and rushed appointments, the employee's kindness and attention to detail improved my experience.

I visited Uptown Eye Specialist at their Brampton location today and spoke with Natalie at front/reception desk. She is the upmost professional as she did everything possible to assist me. Went way beyond her duties to help me have a positive outcome.
Thank you Natalie for making my day and having such a wonderful experience.

Brampton

I had both eyes done (cataract surgery) on separate days.
The whole process was handled very professionally, especially
the two days at the eye clinic hospital.  I was anxious the first
time but afterwards I was telling friends it was as painful as
going to the barber.  Really nice to see we have such good
professional health care available.  Thank you.

Dr Anita Ng was exceptional. She explained my condition in detail and advised the best surgery for my right eye. The surgery was a breeze and the results were amazing. No more halos at night!  She also explained that since my eyes did not work well together, it wasn’t worth spending any extra money to restore mid range sight.  She explained that since my left eye is a lazy eye, when the time comes for cataract surgery for that eye, it will not be necessary for me to pay for an upgraded lens. Thank you, Dr Ng for your excellent care!!!

I was supposed to wait 6 months for my appointment but they were able to take me within the next week. Very satisfied with my visit service was amazing and fast. Both my eyes are seeing well thanks to Dr. Sohel Somani. Very nice and made sure I was not nervous at all Would definitely recommend this clinic!

Vaughan 

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