Question 1

1. What services does Kopi&Co offer?

Accepted Answer

We supply high-quality coffee products, brewing equipment, and café operational solutions for businesses such as offices, cafés, restaurants, hotels, and retailers.

Question 2

2. Do you provide wholesale pricing?

Accepted Answer

Yes. We offer tiered wholesale pricing based on order volume, contract duration, and product category.

Question 3

3. Can Kopi&Co support new cafés or businesses just starting out?

Accepted Answer

Absolutely. We provide setup consultation, equipment recommendations, and supply planning for new F&B businesses.

Question 4

4. Do you offer equipment warranty?

Accepted Answer

Yes. All our equipment comes with a standard warranty. Coverage duration depends on the specific product line.

Question 5

5. Is there a minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by product. For consumables like beans or filters, MOQs are kept low. For equipment, it depends on the model and stock availability.

Question 6

6. How long is delivery time for B2B orders?

Accepted Answer

Within Klang Valley: typically 1–3 working days.
Outside KV: 3–7 working days depending on courier/logistics.

Question 7

7. Do you offer custom branding or white-label products?

Accepted Answer

Yes. We support white-label products depending on quantity and requirements. Branding consultation is also available.

Question 8

8. How do I apply for a B2B account with Kopi&Co?

Accepted Answer

You can contact our sales team directly or fill in the application form (if provided). Our team will reach out within 24–48 hours.

Question 9

9. Can I request product samples before committing?

Accepted Answer

For large-volume or contract clients, sample requests can be arranged on a case-by-case basis.

Kopi&Co.

We Help Companies Serve Better Coffee Rent / Buy commercial machines Fast support • Reliable supply system 💼 DM: Corporate & volume deals

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