Question 1

Who’s behind Pentas Pixel?

Accepted Answer

We’re a small, passionate team led by Fuad Roseli, dedicated to providing affordable media solutions for real estate agents. We help make properties shine with custom brochures, social media posts and more coming soon! Our mission? To make your property stand out with Pentastic visuals!

Question 2

How do I place an order?

Accepted Answer

Step 1: Fill out the “Property Details Form” [https://forms.gle/j41mvWZrJHNjKxbi6 ] with accurate details about your listing.
Step 2: Download Telegram and send your property media to Pentas Pixel Telegram [https://t.me/pentaspixel ].
Step 3: Payment details will be sent via invoice. Make a 50% deposit to start the project. The balance is due upon completion.

Question 3

What services do you offer?

Accepted Answer

We offer:

1.	Social Media Posts
Have your property pictures turned into something Pentastic for social media!

2.	Reel-Style Video Edits
Send in your property videos and we’ll create a reel highlighting the main features.

3.	Professional Voiceovers
Your properties deserve a voice that sells. Start today with Pentastic voiceovers! Subtitles included.

4.	Brochure Designs
Give your listings a professional touch with Pentastic brochure designs.

Question 4

How much do your services cost?

Accepted Answer

Social Media Posts
Custom social media posts: RM25 / Design*
Same design, different property: RM10 / Post (minimum 3 properties required)*

Reel-Style Video Edits
Custom reel edits: RM50 / Video*
Same reel style, different property: RM20 / Video (minimum 3 videos required)*

Professional Voiceovers
Custom voiceovers: RM25 / Video*
Same voice, different property: RM20 / Video (minimum 3 videos required)*

Brochure Designs
Custom brochure designs: RM25 / Design*
Same design, different property: RM10 / Brochure (minimum 3 properties required)*

*Discounted rates for the next 3 orders. Provide accurate details; 50% deposit required to start - balance due upon completion. Additional fees apply for major edits. T&C apply.

Question 5

How do I place an order?

Accepted Answer

Step 1: Fill out the “Property Details Form” [https://forms.gle/j41mvWZrJHNjKxbi6 ] with accurate details about your listing.

Step 2: Download Telegram and send your property media to Pentas Pixel Telegram [https://t.me/pentaspixel ].

Step 3: Payment details will be sent via invoice. Make a 50% deposit to start the project. The balance is due upon completion.

Question 6

What are the terms and conditions?

Accepted Answer

1.	Non-Disclosure & Content Ownership
Clients must provide accurate content. Pentas Pixel keeps all media confidential and is not liable for misuse.
2.	Deposit & Payment
50% deposit required to start. Balance due on completion. Invoice will be sent for payment.
3.	Delivery Timeline
We aim to deliver promptly, but timelines may vary. Delays will be communicated.
4.	Revisions & Major Edits
Two rounds of revisions included. Major edits may incur extra charges.
5.	Discounted Rates
Discount applies to the next 3 orders, with a minimum of 3 properties or videos. Subsequent orders will be charged RM10 or RM20.
6.	Cancellation
Orders can be cancelled before work starts. Deposit is non-refundable after work begins.
7.	Terms Subject to Change
Pentas Pixel may update these terms.

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