@mtt_gt
I'm Mengting, a grad student researcher at Georgia Tech. I study tech, workers, and well-being. Contact me with any questions :)
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About our project
We are studying the experiences and needs of service industry workers, and how technology makes the job easier and harder.
About our project
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We would love to hear your perspective! Interviews are up to 90 minutes over Zoom. You'll receive a $30 gift card afterwards.
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Research Informed Consent Form
Research Informed Consent Form
The most powerful, simple and trusted way to gather experience data. Start your journey to experience management and try a free account today.
Learn more about our research
Read our blog post about Starbucks baristas and technology design
Read our blog post about Starbucks baristas and technology design
The challenges faced by Starbucks workers give us insight into how we can design better technology and communication for the future of…
Read our journal paper about Starbucks workers
Read our journal paper about Starbucks workers
Nearly 30 million people work in the foodservice and retail industries in the U.S., representing approximately 18% of the total U.S. workforce. These service-industry workers contend with pressures from algorithmic management and other workplace ...
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